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Extended Stay America - Fort Lauderdale - Tamarac

2.0 of 5
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3873 West Commercial Boulevard, Tamarac, FL 33309 (Formerly Homestead Studio Suites - Fort Lauderdale - Tamarac)
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Extended Stay America - Fort Lauderdale - Tamarac
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Ranked #5 of 6 Hotels in Tamarac
A recent review
5 of 5 stars Reviewed June 25, 2013
cookie6622
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118 reviews from our community

Traveler rating
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    10
    16
    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Fort Lauderdale - Tamarac
See the most recent reviews
2 reviews
5 of 5 stars Reviewed June 25, 2013

Im so impressed at all the things that are taking place here. They are in the process of a hugh upgrade. New mattresses in every room, new flatscreen TVs. WOW, im so impressed. One of my concerns i have about staying in hotels is bedbugs, BUT NOT HERE AT THIS LOCATION. THE BEDS HAVE COVERINGS. I DO NOT SEE THIS... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that our recent renovation has made your stay even better. We made improvements to all of our offerings with guests like yourself in mind. As well, I am so glad that our staff was friendly and helpful during your visit, especially Marshell, Shaneka, Tahelia, Victor,... More 

Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2013

Upon our arrival the outside of the hotel was Deceiving, Checking in was fine but as we got into our room it was so smokey..... when we checked in we specifically took a non-smoking room......The carpet was stinky,the bath tub was stained,the toilet was stained,the place was infested with ants and they also promised free WIFI but the whole time... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

Steve - I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about the staff; however, we apologize that your stay was not 100% satisfactory. As this hotel’s manager, I can assure you that I have investigated the problems in the room and I have taken further action to... More 

Fort Lauderdale, Florida
1 review
2 of 5 stars Reviewed May 29, 2013

After receiving the key and entering the room I called down to Guest Services and asked for another room only to be told we can't change your room...upon entering a foul smell coming from the room as well as the molding of the kitchen cabinets,the bottom counter sink,the overflowing toilet,the clogged up tub,the stained bedding and misplaced chairs..I went and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

Kaye - Thank you for your recent review of your stay. I sincerely apologize that your stay at our hotel was not 100% satisfactory. I met with the staff, and we are working to ensure that all of our guest rooms are odor free and all maintenance items are repaired to ensure that this does not happen is not repeated.... More 

Cooper City, Florida
1 review
5 of 5 stars Reviewed May 22, 2013

great price located near a shopping center that has a publix , Subway AND a Krispy Kreme!!! Also gas stations and CVS & Walgreens at inntersection Bank of America next door hotel staff extremely friendly and helpful would recommend but i dont want too many people finding out about this hidden gem

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that Extended Stay was conveniently located and our fully equipped kitchens help you prepare for the day. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2013

After given a room and wrong direction to the room i enter the room and it smell of wet carpet with no tv remote ..calk front desk no answer after leaving the room i had to wait almost 2 hours to get another room computer and printer was down about 4 guest could not get a room and they had... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

The staff and I read your comments about your stay with us. Please accept our most sincere apologies for the unsatisfying customer service you received. As this hotel’s manager, I can assure you that I have reviewed how to address guest concerns in a timely fashion with the entire staff to ensure your experience is not repeated. Thank you for... More 

Freeport, Grand Bahama Island
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 22, 2013

I saw roaches in the room. The bed and box spring were stained. The bedding was old, had holes and had a smell. When I checked in, the employee had no idea what he was doing. He seemed lost. There was no change. I phoned to report the roaches I saw and asked if I could change rooms, he said... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

Your review for our hotel was recently brought to my attention. We appreciate the kind comments about the landscaping we have outside the hotel; however, we apologize that your room was unclean and the font desk staff was unable to assist you efficiently. Please know, regardless of what you spend to stay at our hotel, we treat all of our... More 

Skaneateles, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 20, 2013

(Booke 2 rms) Dirty. Non smoking rms reeked of smoke/cigarette burns in carpets.AC/fan didn't work properly. Changed rooms 3 times due to painting or work being done on rms and front office not aware.. Switched rm because of heavy cigarette smoke smell and the room was just dirty. Son's room had lrg blood stain on mattress so neither son wanted... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

I appreciate you bringing your experience to our attention. The conditions of the room you described is unacceptable, and I sincerely apologize for your experience plus having to change rooms so many times. As this hotel’s manager, I can assure you that I have informed my housekeeping staff of the issues you described, including a strong smoke odor, stains, and... More 

Coal Springs Fl
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 16, 2013

Beware- reservations says one thing about the room and boy are you in for a shock. Was told rooms were renovated and had large recliner in room. OH NO....instead of the 32 in flatscrren is was told was there, i find a 27 in box TV with bad reception. The big recliner, NOT if you are more than 175 lbs... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that our hotel amenities were not communicated to you correctly. Please accept my apologies. In the moing months, we are scheduled for a complete renovation, which we should have communicated better. I will work with my staff to ensure we do so moving... More 

Honolulu, Hawaii
Top Contributor
61 reviews 61 reviews
57 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed April 14, 2013

A well-deserved record lowest ever ranking for the dozens of hotels I have reviewed throughout the years, this hotel cannot be recommended regardless of price. I arrived just before 12 midnight, and the Front Office was closed. There was a wall mounted telephone for after-hours access, but no one answered. There were two other parties with reservations also waiting with... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you experienced an longer than usual wait time for check in and that your key deactivated after using it just once. To make sure this doesn't happen again, I have use your feedback to help train all of front desk staff... More 

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2013

Just had a super 8 day stay at the Homestead Studio Suites in Tamarac, Florida. The facility and grounds are immaculate and my room compared favorably with other far-more expensive properties. Samantha and Carli on the Front Desk were very welcoming, knowledgeable, and went out of their way to make my stay as pleasant as possible. Lots of well-lighted parking;... More 

Was this review helpful? Yes 1
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