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Hilton Garden Inn Tallahassee

Certificate of Excellence
3.0 of 5
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3333 Thomasville Road, Tallahassee, FL 32308
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1 room 1 guest
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Hilton Garden Inn Tallahassee
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288 Reviews from our TripAdvisor Community

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Traveler rating
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    58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Albany, United States
3 of 5 stars Reviewed 4 days ago NEW

The hotel is a little dated and not well marked from main road. I usually have great experiences with the Hilton Garden Inn brand, but not this time. Also, my credit card data was stolen by someone from the hotel and I had to cancel it immediately after my stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to write a response about your recent stay at our property. We are very happy to hear you enjoyed your stay. I am sorry you had a difficult time finding our property but we are glad you found us. We are working with the city to increase our signage so we will be more... More 

Pensacola, Florida
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Tallahassee to visit FSU. This was a nice location, and close to nice places to eat. Very clean, comfortable and polite staff. We thought that $11.00/person for the buffet breakfast was WAY to high and therefore went to Cracker Barrel. The 3 of us ate for less than the buffet and we were waited on, had a... More 

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. Thank you for your kind words regarding our staff. Receiving great service is very important to all guest so thank you for sharing. I wish you took... More 

Tampa, Florida
Level Contributor
118 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check-in was simple; I used Hilton’s online check-in feature so my room key was waiting for me. The front desk clerk was very pleasant and thanked me for my HHonors Diamond loyalty. I’ve stayed here several times for business. This hotel is convenient for my business and just off I-10. The property is in very good condition. The common areas... More 

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. Thank you for your kind words regarding how great of a job our staff do in cleaning our rooms. Receiving great service and having a exceptional clean... More 

Fairborn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Thomasville Road Hilton Garden Inn is a best kept secret. It is located conveniently to Interstate 10 and Thomasville Road -- two of the main thoroughfares in northern Tallahassee. We found it to be a great bargain.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. At Hilton Garden Inn Tallahassee, we promise to do whatever it takes to ensure you are satisfied. Thank you again for staying with us and we look... More 

Atlanta, Georgia
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have to preface this review by saying that I am originally from Tallahassee and came to town to work. This is a typical Hilton Garden Inn. Same - or similar - layout and design and colors. Same boring rooms. Nothing to wow. The best thing is, one knows what to expect when traveling. Check-in is easy with Hilton properties... More 

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. I would like to apologize for your check in experience we are in the mist of training several new team members at the front desk so I... More 

bluffton south carolina
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2015

Rained whole time I was there but staff made it a great experience. I forgo my tooth brush and they came to the rescue. Dining and in room service was outstanding, I will stay there again on next trip.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. Thank you for your kind words regarding our staff. Receiving great service is very important to all guest so thank you for sharing. At Hilton Garden Inn... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

We were blown away by the caring professionalism of the hotel staff and quality of facilities. We were greeted by all hotel staff members we encountered. The breakfast was of highest quality for a great start to day. The chief went out of his way to greet all with a smile and genuinely inquired what else he could do for... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. Thank you for your kind words regarding our staff as well our wonderful deluxe hot breakfast buffet and cook to order options. Receiving great service is very... More 

Jasper
1 review
5 of 5 stars Reviewed July 13, 2015

Arrived early, around 12:00pm, but the staff checked-us-in right away, without delay. Staff was very upbeat, helpful, and gracious. Hotel and room were very clean. Felt right at home from the on-set. Staff, hotel, and room were perfect!! 10 out of 10!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. Thank you for your kind words regarding our staff. Receiving great service is very important to all guest so thank you for sharing. At Hilton Garden Inn... More 

Gulf Breeze, Florida, USA
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 11, 2015

I have stayed at this hotel several times for business. This trip was family. The room was fine, though a couple of lightbulbs in the bathroom were out. The breakfast was free for us. It was fine, but the food seemed a bit overcooked. Noticed a few of the room number signs on the fourth floor had fallen off the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. I apologize for the maintenance item not being up to part. We have addressed those issues and I can assure you they will not happen again. Thank... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 10, 2015

Easy check in. Price was right. When we arrived on our floor, it seemed as if we were on a former smoking floor. It was not as obvious in our room. Our room was clean. The staff was friendly and helpful. The A/C unit was loud and the remote control to the flat screen TV was very outdated.

Was this review helpful? Yes
Sharon P, General Manager at Hilton Garden Inn Tallahassee, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to hear you enjoyed your stay. At Hilton Garden Inn Tallahassee, we promise to do whatever it takes to ensure you are satisfied. Thank you again for staying with us and we look... More 

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