Made reservations through Travelocity a month in advance. When I attempted to check-in at 3:00 p.m. on the 10th, I was rudely informed by the front clerk that I could not check in till possibly 9:00 p.m. I was of course very upset, and asked for reasoning for this problem. She proceeded to tell me that it was because the... more

Our stay was for a week. On the third night we experienced a 3:00am wakeup call: an infestation of BEDBUGS! The night manager helped us move to another room and also helped us collect some of the bugs for identification by the hotel's pest control contractor. That identification process took 36 hours (it took me 5 minutes on the internet);... more

I ran into many problems. While some of them were resolved by kind staff, others were just plain frustrating. The free shuttle from the airport took over 40 minutes to get there. A long time for a small city on a Sunday afternoon. Once there in my room I realized, after some consternation about why the toilet seat kept being... more

Every hotel has one or two problems. This hotel has so many problems that to expound on each one would be unnecessary and take up too much space. Major issues included a power outage; in room phone not working (so no wake up call); dirty carpeting in the room and the halls; stuffy, smelly common areas; sloppy front desk service... more

I booked 4 non-smoking rooms for 9/25-27 well in advance. Upon arrival, the staff seemed flustered and it took a while for them to find us some rooms. When i asked what the problem was they kept saying" don't worry about it." Upon entering my room i was immediately hit by the smell of smoke. Because they had given my... more

Stayed for 2 nights in August 2008-Many people stayed here that were evacuating from Hurrican Gustav (New Orleans) Called and asked for early check in at noon--told had to wait until 3pm-Arrived at 6 pm. Didn't have right credit card (left at home) so I gave another card :"for security and other charges" Told that computer system wasn't working and... more

We picked the Ramada as it was a name we trusted and we wanted to have a swim after a long drive. The staff on the front desk were lovely, however the rooms were tired and not very nice. We went to ask for towels to go to the pool, waited 10 minutes and after we got the towels went... more

My overall impression was that this was an okay place, but not wonderful. My internet didn't work, so they switched me to another room, this time a much nicer corner room on the top floor of the main building. Very quiet and spacious, but the hallway smelled of salesman aftershave (the board room and meeting rooms were on the opposite... more

Was booked into this hotel during a business trip. It;s about 3-4 miles from the capitol. At first glance, the hotel looks pretty decent, and it has a nice brick veneer. But once you get inside, it's a different story. This facility is being run on a barebones facility budget, and it shows. (reminds you of a place that "defers"... more