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Residence Inn Tallahassee Universities at the Capitol

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600 West Gaines Street, Tallahassee, FL 32304
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1 room 1 guest
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Residence Inn Tallahassee Universities at the Capitol
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40 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Orlando, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

When traveling with 3 kids, we love the Residence Inns for the space, and this one does not skimp. Rooms are very roomy, beds and pillows were comfy. But the noise! We may as well have been sleeping with the windows open. Constant street noises, loud cars/trucks at all hours of the night, sirens, and a train that woke me... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you so much for the time you have taken to help our team understand how we may best improve. We most appreciate your pleasant comments regarding our rooms, location, and services. It is true we are located in Tallahassee’s emerging Art and Entertainment district! Situated between two universities with a combined student population of over 60,000 students, The 90,000... More 

STONY BROOK
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at Residence Inn during a visit to Florida State. Location is within a 15-20 minute walk to stadium. Area is being rebuilt and just down the street from great restaurants. Hotel was being renovated, but by the looks of it, it is going to be fabulous when they are done. Pool is in the parking lot, but it... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Our team was delighted to hear that we exceeded your expectations during your visit! We are very excited to say that our renovations are completed! We have officially moved back into our newly updated lobby spaces. Our team was hard at work this past summer bringing all the latest design and functionality to our new space. We hope you will... More 

Trenton, NJ
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was average. Under construction while we were there. Tried to eat dinner at 8:30 pm and nothing close by that was open except a pizza place (it did have very good pizza). Required to have a parking placard on your card which was kind of annoying when parking in the hotel lot. Didn't have time to use the... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Our team was very disappointed to hear that you were not able to enjoy our newly renovated lobby! We are very excited to say that we just moved into the freshly updated areas. This past summer our team has been hard at work to bring all the latest design and functionality to new spaces. It was great to hear that... More 

Fort Lauderdale, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When you check in I am a platinum elite member with over 1500 nights at Marriot properties your limited to one parking space even though we have 2 rooms then I was sopose to get fee water or points but she made me pay for it. My suggestion is go to hotel duval or the double tree also the rooms... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Please accept our team’s apology for the inconvenience you have encountered during your recent stay. It is true, as noted on our website our hotel has one parking space per suite for onsite parking. This includes one parking space for the two bedroom suites. Our team works very hard every day to ensure every guest at our hotel has a... More 

Tampa, Florida
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 15, 2015

This hotel was chosen because it was convenient for us to visit FSU which is located about a mile or so up the street. The hotel itself was really pretty wonderful - the room was very spacious and nicely appointed. The hotel was very clean. The front desk staff were helpful and welcoming. They offered a nightly meet and greet... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you some much for the wonderful comments regarding our hotel and the excellent service you received during your recent stay! We are happy to say that our lobby renovations have since been completed and we have moved from our temporary spaces. Our main lobby is conveniently located in the same building as the guest room elevators, as you had... More 

Fort Lauderdale, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 6, 2015

Stayed here for business, rooms are huge with kitchens, full size fridge, microwave, cook top, dishwasher, utensils - everything you need for a long term stay. Looked new, very clean and plenty of space. In a great location on FSU's campus if you need to be on FSU's campus. If you don't - I would not recommend staying here because... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Our team thanks you for recognizing value of our hotel’s amenities and services. Most importantly we appreciate your recognition of the awesome location our hotel provides to the FSU campus. It is true with the location preference on the FSU campus comes the 40,000+ student population, many of which live or community on a daily basis to and through our... More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 4, 2015

This stay was a stoping point on our way to Tuscaloosa. It is walking distance to FSU. Let me first say that I expected more of a Marriott, much more. Admittedly, the lobby was under renovation, but we had to walk way around the outdoor pool to enter through a side door to get to our room through a moldy... More 

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Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Debbie C, Our team was very disappointed to hear of your negative experience. We most appreciate your efforts to help our team understand how we may focus our improvement for our future guest. We have forwarded your comments onto our team so we can ensure those will be isolated experiences. It is true; our lobby area is nearing the completion... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed June 28, 2015

My daughter and I stayed here 29 December 2014. We had booked a room with a queen bed and a sofa bed. Most hotels will actually make up the sofa bed if you book it. We had been on planes and in airports for 38 hours...we just wanted to go to bed and sleep. But no bed made up for... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Debbssbrown, Our team was very disappointed to hear that you did not enjoy your stay at our hotel this past December. As mentioned previously, many of our travelers enjoy the proximity adjacent to the FSU campus, or one of the many event venues located in our neighborhood. We completely understand this is not the case for every traveler to the... More 

West Palm Beach, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 27, 2015

Though the hotel is under renovation it is still a great place to stay. I am sure there are other hotels that may rate well; this was still a great place to stay. This hotel is pet friendly which sold us immediately. The staff at this particular hotel were very polite and very accommodating. This hotel works well for families... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Brian G, Thank you for the wonderful remarks regarding our hotel and especially our team! We most appreciate your efforts to recognize the outstanding service our team provides to every guest. It is very true; we are located adjacent to the FSU campus and all the large event venues are within walking distance to our hotel. Most of our travelers... More 

Lenexa, Kansas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 25, 2015

Yes all of the following DID happen. First, completely fine experience checking in, until I got up to my room and smelled an overwhelming odor of Marijuana in the room, promptly turned around and walked back down to be moved to a different room. When doing so and advising the staff of what was going on in the room (or... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Ms Walker, Thank you for follow up communication regarding your recent experience at our hotel. Our team is confident to report the ants situation was apparently very isolated to only your suite. As mentioned in our previous communication our professional pest control service was unable to find any evidence of ant intrusion in your 5th floor suite. Additionally we were... More 

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