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Residence Inn Tallahassee Universities at the Capitol

3.0 of 5 600 West Gaines Street, Tallahassee, FL 32304
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Residence Inn Tallahassee Universities at the Capitol
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Residence Inn Tallahassee Universities at the Capitol
Residence Inn Tallahassee Universities at the Capitol
Residence Inn Tallahassee Universities at the Capitol
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144 reviews from our community

Traveler rating
    58
    43
    17
    14
    12
See reviews for
61
17
9
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Orlando, Florida
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As a frequent traveler the most satisfying feeling is finding the rare individuals that know how to provide true hospitality and costumer service. I stayed for 4 nights during a seminar my company was doing at the hotel, from the start we had a lot of problems due to the size of the meeting room and some other third party... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Excellent to hear that your trip and your meeting went very well! Thank you for the kind comments regarding Maria and Rhonda, they are two of the many team members which strive every day to exceed all our guest expectations. We will be sure to recognize them for their efforts to provide the best possible service to you and your... More 

Tampa, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Decided to Stay here after being put into 3 different dissatisfying rooms at another big chain hotel. Check in was easy. Got a King bdrm suite. Very spacious, clean, not too far from the mall, and other shopping areas. Beds comfortable, staff friendly! I had no complaints! Loved it!

Was this review helpful? Yes 2
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Our team was glad to hear that all went well during your visit to the Tallahassee area. We hope to see you very soon. Keith Hoogerheyde General Manager More 

Naples, Florida
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 14, 2014

I was there on business overnight. The room was extremely clean and neat. The staff was fabulous and helpful. The one bothersome issue was the freight train that woke me up at 1130 pm and 300 am. Felt like a scene from the movie "My Cousin Vinny" but of course, the hotel has no control over that. Would stay here... More 

Was this review helpful? Yes 2
Keith H, Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you for the wonderful comments regarding our housekeeping and service efforts! We most appreciate your forgiveness and your sense of humor regarding the nearby train which passes by occasionally on the overnight hours. We are located a block or two from the nearby rail tracks. Thankfully this is not a daily occurrence, the train does not have a set... More 

Fort Lauderdale, Florida
Top Contributor
304 reviews 304 reviews
46 hotel reviews
204 helpful votes 204 helpful votes
3 of 5 stars Reviewed October 29, 2014

Everything was clean and in good repair, as expected. Excellent location near campus and lots of other fun spots off campus. Price was over $500 per night, but was during parents weekend, so maybe that makes it OK ? Wish my business could get away with that type of pricing. For $500 per night I demand much more from a... More 

Was this review helpful? Yes 2
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Our team was very glad to hear you enjoyed your stay at our hotel! It is true, our hotel is premium priced for the campus event times. Also, as noted in your comments, our value added amenities such as the complimentary breakfast, WiFi, and weekday evening snacks are targeted specifically to meet our needs of our guest. Most Residence Inn... More 

West Palm Beach, Florida
Top Contributor
76 reviews 76 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 16, 2014

The staff was excellent, friendly and accommodating, housekeeping was also very good. The rooms are spacious (1 bedroom suite) and the layout was great, very comfortable. My only complaint would be that the keg ran out on Tuesday and wasn't available on Wednesday, I didn't check on Thursday. The location is good, walking distance to FSU.

Was this review helpful? Yes 1
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for beer issue you experienced at our social hour buffet. We have... More 

Fort Lauderdale, Florida
Top Contributor
189 reviews 189 reviews
40 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed October 2, 2014

The rooms here are still well-maintained, and they have done some room renovations. It is conveniently located as well. The breakfast presentation was substantial and the staff is very pleasant. The evening food presentation is nice, but it seems that they should offer more of a finger food presentation to be more appealing to guests, rather than the salad and... More 

Was this review helpful? Yes 2
Keith H, Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you for the wonderful comments regarding our hotel’s recent renovations and upgrades. But most importantly thank you for taking the time to recognize our team’s efforts to provide you with any outstanding experience! You are correct; we offer a 2 tier internet service. The complimentary service is generally offered around 3Mbs, sufficient for most surfing and email activities. Additionally... More 

Chattanooga, Tennessee
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 19, 2014

We checked in on Thursday at 2:30 am and the young man at the desk was very cordial.We were very excited because the hotel had just been renovated.Clearly we were deceived. The only positive about this hotel was the new furniture. Our daughter was extremely tired and upon pulling covers back on her bed she started yelling for me after... More 

Was this review helpful? Yes 2
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Kathyg, Please accept our team's apology for the regrettable situation you encountered on your last stay at our hotel. We deeply appreciate the time you have taken to help our team understand how we may improve. We have reviewed your comments with our leadership team and they will be used to help refine our future training efforts. We were very... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

Although myself and my friends just stayed one night, we had thoroughly enjoy our night. From the start we were warmly welcomed by reception. We just felt like we belonged, breakfast was included in our price BUT we never even got to see as we had had such a great night the night before, that we slept in as we... More 

Was this review helpful? Yes 1
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

We were excited to hear that you enjoyed your stay at our hotel. We were disappointed to hear you did not have time to stop by the Starbucks Bistro in the morning for breakfast. We offer a variety of options, breakfast included or room only. We hope you may return to the Tallahassee area very soon! Warm Regards, Keith Hoogerheyde... More 

Wellington, FL
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 2, 2014

Nice, clean hotel with very good size rooms for the money - some of the time. The prices in the area around the University get high during games, graduations, dorm move in dates, etc. I understand this is a case of supply and demand. After my second stay I asked about the rates for a stay during parent's weekend in... More 

Was this review helpful? Yes 2
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you for the kind comments regarding your recent stay at our hotel. It is true; our location has limited onsite parking, one space per unit. There are many nearby choices for off-street or garage parking for additional vehicles. In fact for our arriving FSU students there is a very convenient FSU parking garage located ½ block to our north.... More 

Parkland, Florida
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 16, 2014

Just arrived at this hotel and now I understand why I have been staying at other brands this year, even though I am a PLATINUM Marriott level. NO PARKING After a long drive to this hotel I was notified that I could only have 1 car in the lot and we have 2 cars. KIRK at the front desk told... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

We appreciated the detailed information regarding your experience and interactions with our team members during your stay. We have reviewed your comments with the entire team and they will be used to shape our future training efforts. Please accept our team’s apology for the awful inconvenience you encounter during your visit our hotel. We appreciate your understanding and patience with... More 

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Additional Information about Residence Inn Tallahassee Universities at the Capitol

Address: 600 West Gaines Street, Tallahassee, FL 32304
Location: United States > Florida > Florida Panhandle > Tallahassee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Tallahassee Universities at the Capitol 3*
Number of rooms: 135
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Also Known As:
Residence Inn Tallahassee Universities At The Capitol Hotel Tallahassee
Tallahassee Residence Inn

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