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Residence Inn Tallahassee Universities at the Capitol

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600 West Gaines Street, Tallahassee, FL 32304
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Residence Inn Tallahassee Universities at the Capitol
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Residence Inn Tallahassee Universities at the Capitol
Residence Inn Tallahassee Universities at the Capitol
Residence Inn Tallahassee Universities at the Capitol
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18 reviews from our community

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    8
    1
    2
    1
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6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lynn Haven, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the first time I have stayed at a Residence Inn and I must say I was surprised and impressed. The rooms are spacious, and are more like a 1 bedroom apartment. Fully equipped kitchen area, separate bedroom and living areas. I found the hotel and rooms to be very clean and welcoming. The staff was very friendly and... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Dee, Well, surprise and impress is what we do at Residence Inn! Our entire team was excited to hear that you enjoyed your time at our hotel. We hope you may accept our apology for the inconvenience created by the unusual toothpaste outage at the desk. All our guest bathrooms are equipped with 2 towel bars, one is located behind... More 

Asheville
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Horrible mattresses, cheap windows, poor construction, dirty rooms. Moved from front of hotel to back because of noise. Still didn't sleep. Blood on duvet, someone came to give us a new one (housekeeping couldn't be found) and instead of bringing us another duvet, we got a mattress cover. Hair in bathroom. Coffee is U drinkable. I would only recommend this... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Martha H It is true, as mentioned in previous comments our hotel is located in a very popular neighborhood which is adjacent to the university campus. In the past we have found many of the travelers who choose our location do so specifically to be near the campus and they tend to enjoy the excitement created by area’s activities. Equally... More 

Mooresville, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

very close to FSU but the walls are paper thin. We heard every noise from the hallway, and streets. A train passes every morning at 6AM and blows the horn about 10 times. The buffet is OK except for the watered down sewer water they call coffee.

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Brett M, Our team was very disappointed to hear of your negative experience. We hope you may accept our apology for the inconvenience you encountered. It is true we are located between two universities, the FSU Tucker Event Center, and the Doak Campbell Stadium. Our convenient and popular location has 60,000 college students living and commuting daily within our immediate... More 

Demarest, New Jersey
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We drove to Tallahassee to visit family for Easter. The hotel was very neat and clean and the room spacious and comfortable. The only problem I did have was that my daughter ran down to breakfast at 10:00 to get a waffle for me, I woke late suffering with a sinus infection. As she was pouring the batter into the... More 

Was this review helpful? Yes 1
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you for the wonderful comments regarding your room! Our team was very disappointed to hear of your experience. We hope you may accept our apologies for any inconvenience the situation caused during your stay. Most importantly, we hope that you are feeling better and this situation did not intrude on a good family visit for the holiday weekend! We... More 

Maastricht, The Netherlands
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The location is great, especially with the upgrade of the area in between the universities. The room was large and convenient, but with small problems. Both the fridge and the AC made a lot of noise, and one of the bed lights was connected to the main light (turning the main light off, also turned off the bed light). More... More 

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Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Our team was very disappointed to hear of the multiple concerns you encountered during your stay! The higher energy music in our public space is one of the Residence Inn’s new brand initiatives focused around the preference of Gen Next traveler. Our brand’s research has revealed this segment prefers a higher energy vibe with the music in the forefront of... More 

Miami, Florida
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 28, 2015

This is a great place to stay if you are visiting FSU. It is just a few blocks from the school and has ample parking. The staff was friendly and the rooms were clean and comfortable. It was a bit pricey the night we stayed there were a number of events taking place that week, but the best alternative available.

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you so much for the wonderful comments regarding your experience at our hotel and most importantly with our team’s service! We most appreciate the time you have taken to recognize our team’s efforts. Our hotel is located only ½ block from the FSU campus and is in the up and Arts / Entertainment District for the Tallahassee area. Many... More 

Alexandria, Virginia
Top Contributor
71 reviews 71 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 24, 2015

Stayed two nights for meetings with a state official. The facility was pleasant enough. The staff was friendly and the breakfast reasonable. Good rates. Would stay agin. There are a few nearby restaurants.

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Our team was glad to hear that all went well during your visit to our hotel. It is true; with the recent changes in our neighborhood there are many great local dining and entertainment options, all within walking distance! In fact they just opened a new local brewery, Grasslands, across the street! This is in addition to Proof, Tallahassee’s local... More 

Longwood, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

I stayed at the Marriott Residence Inn last night and was very impressed with the spaciousness of the room (including the kitchen), the staff, and the free breakfast. What an excellent value! Perfect location for anyone visiting FSU.

Was this review helpful? Yes 1
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

It is true; our location adjacent to the FSU campus is most convenient for visiting your students. The full kitchen in all our rooms is always an extra benefit for that long missed home cook meal for our students! We were very glad to hear that everything worked out well during your visit and we hope to see you very... More 

Atlanta, GA
Top Contributor
65 reviews 65 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 3, 2015

Free shuttle to/from airport and most places around the hotel. Spacious clean rooms with new fixtures and decor. Decent breakfast buffet and great "pantry" selection in the marketplace. This hotel hits the mark for the business or family traveler. Nothing luxurious or amazing other than consistent good service, clean comfortable surroundings. The Capital isn't really walkable and there's not much... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

It is true we offer complimentary shuttle service to and from the airport, as well as the entire FSU campus and also the Capitol Complex! The shuttle service departures the hotel at the top of every hour between 8a and 10p to service drop off and picks at these locations. Upon arrival at the airport we request that you call... More 

Sarasota, Florida
Top Contributor
96 reviews 96 reviews
16 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed March 2, 2015

We stayed at this hotel for the second time this February. Our first visit, a year earlier, was less enjoyable because of the surrounding area (very run down at the time). This time, our visit was excellent because the surrounding area has been completely revitalized. Now this hotel is in the middle of all the action in the hippest part... More 

Was this review helpful? Yes
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review

Thank you for taking the time to provide such wonderful comments regarding you experience at our hotel. We appreciate your efforts to help our team understand how we may best improve! It is true we provide a complete hot and complimentary breakfast with a very wide variety of options. We were very disappointed to hear that you were unable to... More 

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