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Courtyard by Marriott Tallahassee North / I-10 Capital Circle

Certificate of Excellence
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1972 Raymond Diehl Road, Tallahassee, FL 32308
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Courtyard by Marriott Tallahassee North / I-10 Capital Circle
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Ranked #21 of 59 Hotels in Tallahassee
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
rfurlow North Port, Florida
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148 reviews from our community

Traveler rating
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    54
    20
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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North Port, Florida
1 review
3 of 5 stars Reviewed 1 week ago

This Courtyard motel is a lot like me, old worn out, & tired but my wife still loves me so if you love an old worn out motel you will love this one. The sheets would not stay on the mattress. When I woke my face was laying on a very stained worn out mattress. Yuck!

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear rfurlow, Thank you so much for taking your time and review our property. I would like to apologize for the housekeeping issue you experienced and assure you that an issue was addressed immediately. Again, my sincere apologies! I hope you'll give us another chance while back in Tallahassee. Please don't hesitate to contact me directly with any questions. Best... More 

Yokohama, Japan
1 review
4 of 5 stars Reviewed 3 weeks ago

Customer service from Front Desk, Mgmt, Housekeeping...Superior Facilities...satisfactory. 18 family members spent a long weekend...unanimous consensus in the warm, honest, and personable staff efforts.

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear avichan t, Thank you so much for a 4 Star review! It was a pleasure to have your family with us and I am so glad to hear that you enjoyed your time together. I will make sure to pass to all my team your thanks and I hope will have another opportunity to serve you in the near... More 

Ohiopyle, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 21, 2015

I stayed here last week. I am disgusted with them charging my credit card for a $250.00 smoke fee. I am not a retard and would never smoke in a hotel. The sad thing is our business probably books 100 rooms a year with them. Good bye Marriott...big mistake.

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear NicholasAnagnost, Thank you for taking your time and review our property. Marriott has a non-smoking policy in place at each of their hotel locations and the room recovery fee is $250.00. Only based on the evidence we are charging for the smoking in the room and pictures are available. Please don't hesitate to contact me directly with any questions... More 

Sugar Land, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 12, 2015

We stayed here on our drive South and found the area quite pretty. Unfortunately, the only bright spot to staying here was customer service. (Mainly the Bistro). The shower was awful, AC was difficult to regulate (couldn't get the room cool) and there was no easy place to grab food after 8 hours on the road. We did eat dinner... More 

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear MrsChadlc, Thank you so much for reviewing our property and I am sad to hear that your stay wasn’t up to the standards. Please accept my sincere apologies. The front desk clerk issue was addressed immediately and mandatory training has been provided. Again, my sincere apologies and I wish I would’ve called in faster to assist your husband. I... More 

Alexandria, Virginia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 12, 2015

Had a great stay. People very nice. Not as close to FSU as I thought but fine. Rating on price based on ND - FSU game weekend. If you are in town for a game, make sure you allot sufficient time to travel to and from stadium area.

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear BRMCc3 Thank you so much for taking a time and review our property! 4 Stars! We are glad to hear that you enjoyed the busiest weekend in Tallahassee, what a game! Thank you on complementing our staff, I will make sure to pass to them. I hope we’ll see you this fall again! Best regards, Lena Warme General Manager More 

Portland, Michigan
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 31, 2015

Traveling thru on our way south, found this hotel on line. We generally stay at Hamptons but this was $32 cheaper than the Hampton at this exit. (AARP rate $84 vs $116). The difference, of course, was because they offer no "extras" as in, free breakfast, free coffee 24 hrs in the lobby. They did have a Bistro on site,... More 

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear LovetoDrive65, Thank you so much for a 4 Star Review! There is definitely room for improvement. I am sorry to hear that you experienced few hick ups with an elevator cleanliness and F & B. The issue was addressed immediately and I can assure you that it was a one-time event and it’s not a typical for our property.... More 

Senior Contributor
43 reviews 43 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed January 29, 2015

Stay away. Value for money is bad, extremely outdated hotel. Don't be fooled by the renovated lobby, rooms are old and dingy. Our mattress was uneven and lumpy, carpet disgusting. Staff is nice, but that doesn't make up for the conditions of the rooms. This certainly does not live up to Marriott standards.

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear andreawwt, Thank you for taking your time and review our property. We always try to provide each guest with excellent service, and unfortunately we were not able to achieve this with you. I am sorry to hear about the bed, we will address that issue immediately. Again, thank you for taking the time to review our hotel! Bets regards,... More 

Senior Contributor
33 reviews 33 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 7, 2015 via mobile

If this is the new Courtyard, Marriott has seriously lowered their standards. The front desk staff was very friendly and helpful. A pleasant check in after a long day. The room was clean, but had a very cramped feel to it. The bathroom had no counter space and was one of those with a separate toilet/tub area, which meant you... More 

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear Madre0808, Thank you for your valuable feedback. We appreciate your kind words regarding our staff. I do apologize for the disappointments that you experienced during your stay. The concerns that you have shared will be addressed immediately. Our maintenance department has been notified and we are focused on making the necessary improvements. Best regards, Lena Warme General Manager More 

Calgary, Alberta
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

We got in late but they were very friendly and helpful, room clean and beds comfortable. Breakfast is not free but for the price it is worth the value. I would stay here again if I was travelling through Tallahassee again.

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear cjheuvel, Thank you for taking the time to share your recent experience at the Courtyard Tallahassee North! I was very happy to hear you were pleased with your experience with us. Guest satisfaction is our highest priority, and our team work hard to ensure complete guest satisfaction. We look forward to welcoming you back to our hotel next time... More 

Paris, Missouri
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2015

The total bill for this motel was over $100 per night with tax, so I was very disappointed to find out that the pool was extremely cold. You could not swim in it. The hot tub was nice but it was not working properly either. Also, at that price I feel you should be given a free breakfast or coupon... More 

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CYNORTHMGR M, General Manager at Courtyard by Marriott Tallahassee North / I-10 Capital Circle, responded to this review

Dear mrskey, Thank you for sharing your valuable time and feedback regarding your recent stay with us at Courtyard Tallahassee North. We deeply appreciate your comments and are addressing them with the maintenance department immediately in regards of the pool temperature. As we strive to consistently exceed our guest's expectations it seems that there were a variety of disappointments that... More 

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