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Four Points by Sheraton Tallahassee Downtown

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316 West Tennessee Street, Tallahassee, FL 32301
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Four Points by Sheraton Tallahassee Downtown
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Four Points by Sheraton Tallahassee Downtown
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185 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was nice. The staff was friendly and the rooms were clean. We had an 11th floor room, which gave us a great view! My only complaints are that the sheets were thin and the sheets and towels didn't smell clean and fresh. It's a nice location near downtown.

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Dunedin, Florida
3 of 5 stars Reviewed 6 days ago NEW

The first time I stayed here, I gave the staff a pass. The second time, with two adorable kids in tow, I can't believe I still couldn't get a smile. The rooms are small and oddly shaped - due to the circular shape of the hotel. The area is fine, close to both campus and downtown. I just wish the... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you so much for your feedback. We at Four Points strive to be kind, courteous and welcoming to all of our guests. We're so disappointed to hear that some of our staff was unpleasant towards you and your family. We hope that you will give us another chance in the future to help you have a more enjoyable stay!... More 

Blacksburg, Virginia
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a great stay. I heard from locals that this hotel used to be run-down and nasty, but it went through a renovation. It definitely has a modern, renovated feel to it. The lobby area was very nice, with a restaurant within the lobby area. This was a business trip, and it was a great area to get... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you so much for this positive feedback! We look forward to hosting you again in the future. More 

5 of 5 stars Reviewed 1 week ago

Had to come here because my room at the Doubletree flooded and we had to evacuate. They took us in with no notice or reservation, and gave us the best customer service while we were there. Even above and beyond the call, when we got a call about billing question on customer service manager's day off. I would stay here... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your positive comments! We hope you'll get another chance to stay with us in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Where do I begin? Bad thin walls- you hear everyone and every car, siren and door opening & slamming all night long. The front desk wouldn't even try to look for a room before "check-in is at 3!!!" The plumbing was horrible in both rooms we stayed in. Hot and cold stuck. Then they gave someone else our key and... More 

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Marysville, Ohio
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I stayed here because of the proximity to the university and I wish we hadn't. The room is not very clean, there's old dried blood in a couple places on the curtains and stains on the bathroom floor and shower wall. I showered with shoes on and am just going to try to sleep and get the... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

We are so disappointed to hear about the condition of your room. Cleanliness is one of the upmost important aspects of our hotel, and we are so sad to hear we failed during your stay. We are continually striving to reach a level of excellence in all departments, and hope that you would give us another try in the future.... More 

Maryland
Level Contributor
59 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Seventies-era circular tower. The room I was in had floor to ceiling windows, which afforded a decent view of the city. But the room was on the small size: I don't know that I'd bring my kids here. The room was clean and somewhat updated. No problems with the wifi when I was here. No problems with room noise

Was this review helpful? Yes
Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your feedback. We apologize for you feeling cramped in your room, but we would love for you to give us another try in the future - possibly in a different room type with some extra space! Thanks again for your comments, they are very much appreciated. More 

Punta Cana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We came for FSU Orientation (2) days stay. Room is small, cramped area. No refrigerator, no microwave. No ice machine on our floor (second floor) only ice on odd floors. Room was clean and bathroom too. Room doors are automatic and very loud when they open. Also the toilet flushes very loud ( violently loud) Chose this hotel because it... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your feedback. We're sorry that you felt your room was small. For any future stays with us, we do offer refrigerators and microwaves for rent per night at a very low rate if you'd like to add one to your room. We also apologize for the noise you experienced, but hope that it didn't ruin your trip.... More 

new orleans
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Large rooms, clean and very comfortable! Perfect for business or pleasure.Has a beautiful pool area, nice bar (you can order food as well), a small deli and soda etc where you can pick up lunch or a snack on the way out. Also has plenty of parking and an ATM. Plenty of parking and close to a few museums. Near... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your positive feedback. We look forward to hosting you in the future! More 

fletcher
Level Contributor
203 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 417 helpful votes
3 of 5 stars Reviewed 4 weeks ago

They did a lot of renovation since this property is soooo old but it was nice, and very convenient to Tennessee St. The parking is limited and some transient activity cause its close to the bus station but not a real issue on my trip. They are an eco hotel so they have an electric shuttle to run you to... More 

Was this review helpful? Yes 3
Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your comments. We apologize for the noise you experienced during your visit, but hope that overall you had an enjoyable stay. Your feedback is very much appreciated! More 

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