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Four Points by Sheraton Tallahassee Downtown

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316 West Tennessee Street, Tallahassee, FL 32301
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Four Points by Sheraton Tallahassee Downtown
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Four Points by Sheraton Tallahassee Downtown
Four Points by Sheraton Tallahassee Downtown
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hollywood, Florida
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

The room was clean,linen fluffy and fresh;comfortable room/rest.Negative:for $124 per night a fridge in the room would have been appreciated especially after along day out.We had to go two floors up/down to get ice.also, we could hear our neighbors /guests flushes late at night.Overall nice hotel,close to FSU but not in the best location.

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West Virginia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed there while on Business. 7 days and nothing but a pleasant and comfortable stay. I'm not crazy about elevators but their system was never more than a few seconds wait. Nicely sized rooms and a great staff. I'll do it again!

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Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your positive feedback! We are so thrilled that you enjoyed your experience. We look forwarding to hosting you again in the future. More 

Lecanto
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here two days ago for FSU Orientation. Room was exceptionally clean, beds were a dream. Towels were very nice (not see thru) and the front desk was very pleasant and accommodating with our requests. Heard no street noise and we faced Tennessee St. Will definitely be coming back here while visiting our daughter.

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Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay, and look forward to hosting you again in the future. More 

Orlando, Florida
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, we enjoyed our one-night stay at this hotel. The location is easy to find and located within walking distance of FSU. The price was right at $95 per night. The only negative is the occasional traffic noise at night and the towels had a strange odor. I don't think they were dirty but they smelled odd. The room and... More 

Was this review helpful? Yes
Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your feedback. We will look into the towel odor that you are describing and be sure to remedy that situation promptly. We're so glad that you enjoyed your stay overall, and hope to host you again in the future! More 

Cancun, Mexico
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

An ok experience. Stayed in various rooms; king suite was nice albeit none of the carpets had been vacuumed in weeks! Bath towels light on thread count, could almost see through them. Chicken caesar salad was excellent. Hotel is in good location, close to downtown and FSU. Has a shuttle service which took us downtown one day. Had some booking... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your comments. We're sorry to hear that some aspects of your stay were not ideal, we do aim to maintain a level of excellence in all departments and are continually striving to reach that goal. We will be sure to use your feedback to help strengthen some of our potentially weaker areas. We also appreciate your positive... More 

Houston
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time in Tallahassee, so it was our introduction to Florida's capital. The beds were so plush, we slept great! If I still drank, I would have loved to partake of the happy hour which started right when we arrived. The hotel had a good gym and restaurant for breakfast. Everything we experienced was what we needed... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for the positive feedback. We're so thrilled to hear that you enjoyed your stay, and we hope to host you again in the future! More 

Orlando, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Upon entering the hotel I was greeted by a Bellman, that offered to take our luggage up to our room! Arrived at the desk to check in the persons that checked me in was Ashley and Alex, I can't rave enough about how exceptional the service was! They were very courteous, friendly and accommodating! The room was clean, fresh and... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you so much for your kind comments. We are so thrilled to hear that you enjoyed your stay and our staff. We look forward to hosting you again in the future! More 

1 of 5 stars Reviewed 3 weeks ago

The receptionist, Danielle, was horribly rude and lied to me about availability. I called the cooperate office and they confirmed that the information that Danielle had given me was incorrect. The dismissive, condescending tone is unwelcoming and very disappointing. If I had an employee that treated my guests in such a manner, that employee would no longer be employed.

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

We are so deeply apologetic for the unpleasant experience you had with Danielle. We will definitely have management look into this issue, and consult with corporate as needed. We appreciate your feedback, and hope that you will not let this experience be your permanent opinion towards Four Points. We do aim to give each of our guests a pleasant, welcoming... More 

Houston, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

Location is good and the hotel is actually the only modern-looking building around. The staff was super nice. Once you get in the room however, there is mold in the shower and there was actually a little bit of pubic hair on the sink. I know this is not supposed to be the ritz carlton, but cleanliness is a must... More 

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Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

We are so sorry to hear about the cleanliness issues you experienced during your stay. We, at Four Points, aim to uphold a standard of excellence in all departments - and cleanliness is one of the most important to us. That being said, we are so deeply disappointed to hear that we did not maintain that standard of cleanliness during... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here July 7th with 2 teen boys for a campus tour. Loved the proximity to the university. The staff was friendly and offered to fill up my ice chest with large ice cubes from the service kitchen. We were greeted every time we walked in. Although the room was not huge, it was ample for overnight stay. The... More 

Was this review helpful? Yes 1
Bo S, Four Points Tallahassee Downtown at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you so much for your feedback. We are so pleased to hear that you enjoyed your stay overall, and hope that you and your family will stay with us again in the future! More 

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