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Four Points by Sheraton Tallahassee Downtown

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316 West Tennessee Street, Tallahassee, FL 32301
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1 room 1 guest
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Four Points by Sheraton Tallahassee Downtown
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208 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

I stayed at the Four Points when I went to drop off my daughter at FSU for her first year away from home (August 19-22, 2015) I booked my reservation on June 15th, 2015, two months prior to my stay. As soon as we arrived at the hotel (husband, daughter and I) the front desk clerk turned to her manager,... More 

Was this review helpful? Yes
Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

We want to sincerely apologize that you were so disappointed with your stay at our hotel. First, to explain the room situation, when a guest books online through Hotwire they are never guaranteed a room type. So, due to the fact that we were completely sold out that weekend, the Accessible Queen room was the only room type available for... More 

Miami Lakes,Fl
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a hotel close to everything, Rooms have very good size and they are clean and well stocked. Plenty of free parking with an excellent customer sevice. Overall a great experience at a moderate rates as well

Was this review helpful? Yes
Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your feedback. We're so happy to hear that you enjoyed your stay, and we hope to have the opportunity to host you again in the future! More 

Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Tallahassee settling in for my daughter's freshman year at FSU. The staff here is pleasant and helpful. However, I specifically want to mention Josh, one of the bellman . He brought us back from dinner and we were trying to get a temporary parking pass for an FSU parking garage. Josh actually went to the computer and... More 

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Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your positive feedback. We appreciate your comments, and will be sure that Josh is rewarded for his outstanding customer service! We hope to host you and your family again in the future. More 

Dade City, FL
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with my daughter. It was nice enough room. A little small. Clean, nice towels. The bed could have been more comfortable. I liked the complementary bottled water. There is covered parking under the solar panels. Convenient to FSU

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Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your comments. We appreciate your feedback! More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you like stinky smelling rooms, this is the hotel for you. The room has a similar smell to urine. I spend over 200 nights a year In hotels for business. I find it very difficult in my travels to find the basic comforts out of a hotel room. Honestly, I'm tired of getting to a hotel to only have... More 

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Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

We are so deeply sorry for the unpleasant smell in your room. After you notified us at check-out, we were able to determine that the smell was a result of an air conditioning unit issue. We were unaware of the smell, until you notified us. If the smell had been in the room prior to your visit, we would never... More 

Santa Rosa Beach, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I ended up at the four points thanks to a great Priceline "Express Deal". Upon entering the property I knew that I had gotten a great deal. The property seems brand new. Very modern and clean. It is actually a certified green property, which only heightens the overall experience. I stayed in a standard King room for 5 nights while... More 

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Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

We sincerely appreciate your comments. It is so rewarding to hear that a guest has received an outstanding and enjoyable experience, and that our staff's hard work is paying off! We look forward to hosting you again, and hope to surpass your expectations during any future visits. Thank you so much for your positive feedback. More 

Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a great location close to FSU and sorority and fraternity row.There are good restaurants nearby and a really cute 6 person open air golf cart shuttle to anywhere in a mile vicinity , complimentary(we tipped the driver).Beautiful pool and bar outside ,my college girls loved it!!Cute bar in the lobby with fun bartenders.the rooms are decent size... More 

Was this review helpful? Yes 1
Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your comments. We're so glad that you enjoyed your stay and that a few of our unique features like the "Ribbet Ride" electric cart, poolside bar and floor-to-ceiling windows helped make your experience even more outstanding! We hope that you will come stay at Four Points by Sheraton Tallahassee Downtown again in the future, and we appreciate... More 

MERSEYSIDE
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the second we walked into this place it was an excellent stay. Front desk check in and check out, excellent. Efficient, polite, friendly. 10/10. The bar and bistro downstairs is excellent. When staying at hotels we tend to go into the surrounding area to eat. This place was so good there is no need. Prices are unbelievable for a... More 

Was this review helpful? Yes
Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you so much for this outstanding review! We are so thrilled that you enjoyed your experience with our hotel, and we'll be sure that Heinz is thanked for his outstanding customer service! We would love to have the opportunity to host you again in the future. Your positive comments are extremely appreciated. More 

Tampa, Florida
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

checked in late on a weekday, got to my room quickly. The parking lot is a bit odd and its on a little bit of a hill so if you have heavy roller bags you may want to unload before parking. The rooms were nice and clean and the kitchen stayed open late to accommodate the largely packed hotel. The... More 

Was this review helpful? Yes
Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

We appreciate your comments. For future visits, we do have bellmen who would be happy to assist in unloading luggage to help avoid the hill. We're so pleased that your overall stay was an enjoyable experience, and we sincerely hope that you will stay at Four Points Tallahassee Downtown again in the future! Thank you for your feedback. More 

Hollywood, Florida
Level Contributor
4 reviews
3 of 5 stars Reviewed 5 weeks ago

The room was clean,linen fluffy and fresh;comfortable room/rest.Negative:for $124 per night a fridge in the room would have been appreciated especially after along day out.We had to go two floors up/down to get ice.also, we could hear our neighbors /guests flushes late at night.Overall nice hotel,close to FSU but not in the best location.

Was this review helpful? Yes
Bo S, General Manager at Four Points by Sheraton Tallahassee Downtown, responded to this review

Thank you for your feedback. We are glad that your room was comfortable, and that your overall experience with Four Points was positive! We do offer mini-refrigerators at a low rental price per night, if you would like to add that option during a future stay with us. Your comments are very much appreciated. More 

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