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Grand Beach Hotel Surfside

Certificate of Excellence
GreenLeadersSilver level
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9449 Collins Avenue, Surfside, FL 33154
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Grand Beach Hotel Surfside
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589 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed here on our recent visit to Miami and I must say that David is one of the best front office managers that i've had the pleasure of meeting in a very long time. We had a few issues being that it was our anniversary and we wanted it to be special and David did just... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Jeremy A, we are glad you gave Grand Beach Hotel Surfside a chance and that we exceeded your expectations. It is pleasing to know that you chose us as your accommodation for such special occasion as your anniversary and is truly thrilling that we managed to live up to your needs. What means the most to us is knowing... More 

Gambrills, Maryland
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Grand Beach Hotel Surfside from May 14-17 2015. The experience started out bad, but overall was a relaxing getaway. We had booked an oceanfront one bedroom jacuzzi suite months ahead of our visit and confirmed days before our arrival. However, upon arrival the front desk clerk told us the type of room was not guaranteed and... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear DorieGirl27, thank you for taking the time out of your day to give us your detailed and honest feedback about the Grand Beach Hotel following your stay with us in May. While we are deeply sorry to hear of the misunderstanding with your booking at the time of check-in, we are pleased to read that David took over the... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We recently spent a weekend at Grand Beach Surfside Hotel and had a great experience. The room were very clean and we loved the ambiance. We went to the beach but did not get into the water because it was full of seaweed so we spent most of the time at the roof top. Dayron the pool guy took a... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear LaurenHills85, we are glad you gave Grand Beach Hotel Surfside a chance and that we exceeded your vacation expectations. Making your time with us as relaxing and comfortable as possible is our priority and we are thrilled to know we have managed to live up to it during your recent stay onsite. Your kind words convey your enjoyment from... More 

New York City, New York
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

What an amazing hotel in Surfside, North Miami Beach area. The hotel is quite new, hence very clean and modern. Rooms are very spacious, with a nice view. Beds are very comfortable. The area is very quiet, the beach is very clean, and service on property is very good. I love the adult only rooftop pool, very relaxing and with... More 

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Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Katya10022, we would like to thank you for not only choosing to stay with us at Grand Beach Hotel Surfside, but also for your precious time giving your feedback. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with... More 

New York City, New York
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at both Grand Beach hotels in Miami and Surfside. Great hotels. All rooms are suites, even though it doesn't clearly say that. When you book a king bed room, you get a suite with a sofa bed and two bathrooms! Huge rooms for a family, with two rooms. Tip - if you are a late sleeper sensitive to... More 

Was this review helpful? Yes 1
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Nat1231, it has been a pleasure to serve you during your time at the Grand Beach Hotel Miami and the Grand Beach Hotel Surfside. We very much appreciate the compliments you had to share of our properties, their spacious room accommodations, and comfortable in-room amenities. We are also thankful for the detailed tips and suggestions you have extended to... More 

London, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is about 20 minutes from the hustle and bustle of South Beach Miami. Located @ 94th and Colin's avenue. Stunning beach location with the locals. The hotel is stunning - great rooms both ocean or city views. With a roof top pool only for the over 21. The rooms were very well equipped and over sized, for miami.... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Paul B, we appreciate you staying with us at the Grand Beach Hotel Surfside and taking the time to share your wonderful experience with the TripAdvisor community. We are always impressed to read great feedback about our product and service, and are thus thrilled to read of your satisfaction with our beachfront location and its proximity to the South... More 

1 review
4 of 5 stars Reviewed 1 week ago

My fiancé and I visited this hotel in February and had an awesome stay. Service was great, rooms were clean, and we especially loved the full gym and rooftop pool. We liked it so much we brought more of our family for a quick summer getaway but I was disappointed to learn there was construction being done to the outside... More 

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Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear dbozeman, thank you for posting a review on the site for us. We always love welcoming back returning guests, and consider it a compliment that guests choose to stay with us a number of times. While we are thrilled to know that you had an above and beyond experience during your first stay with us in February of this... More 

Belo Horizonte, MG
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I have chosen this Hotel for our marriage anniversary commemoration after a long research. We are very disappointed with our stay here. Our room was the #498, and we stayed from 11 June to 15 June. Here are our complaints : 1) The showers was horrible!!! We tried to take a reasonable shower during the morning, in... More 

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Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear DaniellaREK, thank you so much for taking the time to share your thoughts on the site following your stay with us. We are indeed also very disappointed to read about your experience and to know that we did not fulfill your expectations, especially given your special occasion. While we always strive to deliver a fantastic and satisfactory experience to... More 

Edinburgh, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Read all the reviews on tripadvisor to see what what would be the best hotel we made the best choice. The hotel is as described and looks fabulous,the rooms are very clean and beds comfortable,the staff at the hotel are very friendly,what stood out for us at breakfast time was George always smiled and chatted and is a credit to... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear alasdair l, thank you so much for taking the time to write your review and for letting us know how you feel after your recent visit to the Grand Beach Hotel Surfside. We are pleased you had an enjoyable stay with us and thought that our staff is outstandingly friendly and accommodating and that the hotel is very luxurious... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is in a class by itself. One of the most beautiful properties we have ever enjoyed. In addition to the surroundings, the level of service and support from the hotel staff was simply outstanding. 5 Stars across the board!

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear joan w, thank you for sharing your wonderful review of your recent stay at Grand Beach Hotel Surfside. We are delighted to hear how much you enjoyed your stay with us. It gives us great pleasure that you had the opportunity to enjoy the hotel facilities and surroundings and that they lived up to your expectations. Our team takes... More 

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