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Grand Beach Hotel Surfside

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9449 Collins Avenue, Surfside, FL 33154
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Grand Beach Hotel Surfside
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Grand Beach Hotel Surfside
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543 reviews from our community

Traveler rating
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219
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

To the point, loved it......from the valet parking to the the maintenance to the beach, and Lana@bar she was so great. Location is more than we could ask for more. Wished we could stayed longer....until next time Miami

Was this review helpful? Yes 1
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Janet P, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve. We would also like to thank you for the lovely remarks you have made about Lana; she is... More 

Short Hills, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall, I felt as though I was getting a higher level of service and luxury then what I paid. Every single interaction with every employee, no matter who it was; from the skybar bartenders, to the lady folding the towels in the gym, to the gentleman helping with the beach chairs, to the waitresses, to the bus boy, etc etc.....excellent... More 

Was this review helpful? Yes 2
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Gil A, we would like to express our gratitude for the time you were kind enough to set aside and review your recent stay with us at the Grand Beach Hotel Surfside. For us it has been a pleasure to serve you in the duration of your stay and it is with even greater pleasure that we now read... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice 5 day stay. Exceptionally clean, bright, great staff, just paces from a quiet beach experience. And lots of free apples. Large enough to provide fill amenities like pool decks at ground and roof levels, but still providing personal boutique-hotel warmth of service. Loved it. Will go again.

Was this review helpful? Yes 2
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Zalmi U, thank you for choosing to stay with us and for giving the Grand Beach Hotel Surfside the top traveler rating. We are always happy to learn when our guests have had a joyful visit to property and have been satisfied with the hotel ambiance, facilities, and service. We will look forward to welcoming you on your return. More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Upgraded at the counter at no cost. Super friendly staff, unbelievable views on the rooftop, very clean, rooms are beautiful. 9 guys w/ 3 rooms and it was very comfortable. I will definitely return and can't wait!

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Mike W, we consider it a compliment that you have chosen the Grand Beach Hotel Surfside as your accommodation for such special occasion. We are furthermore flattered when reading the superb review of your stay onsite. We couldn’t be happier to know that we not only met but exceeded your expectations for comfort, friendly service, and beautiful views and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Love the hotel. Rooms are spacious and spectacular atmosphere. The service has been excellent. The hotel restaurant was great, food was great and the service was perfect thanks to our server Jill! We will definitively be back in a near future.

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Sebas4545, thank you very much for taking the time to review the Grand Beach Hotel Surfside on TripAdvisor and for your compliments of our room accommodations, overall hotel atmosphere, and excellent customer service standards. We are proud to have a team of highly motivated individuals, who are willing to go above and beyond in meeting our guest’s needs. In... More 

Smithsburg, Maryland
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. The view is excellent on the roof top pools and a lot of nice amenities. Great to be able to go out at night, but chill out in mini paradise during the day. Nothing tops the concierge though - Gaston is fully of energy and smiles, so fun to chat with as he gave us tips... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Marina B, we are glad you gave the Grand Beach Hotel Surfside a chance and that we exceeded your expectations. We are lucky to have such genuinely caring staff that takes pride in looking after our guests. In this sense, we would like to thank you for recognizing the excellent work and courteous service of our concierge- Gaston. We... More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family of four needed some sun and r + r so we booked five days at the Grand Beach Hotel. The lobby and rooms were beautifully decorated, clean and new. The hotel was right on the beach so the hardest choice was whether to sit in a comfortable chaise at the beach or at one of the two pools.... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear hikecamelshump, thank you for trusting the Grand Beach Hotel Surfside as your accommodation for your family trip to Miami Beach. We are pleased that we could offer the comfort and relaxing experience you sought during this vacation. We very much appreciate your positive comments in reference with our hotel facilities, amenities, beachfront location, and excellent staff service attitude. Thank... More 

Brooklyn, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was recently there and the place was very nice and comfortable. but for some reason the only thing i remember is the argument i had with the staff. due to dietary restrictions i could not buy food from the hotel. so i bought outside food and wanted to eat at the pool area. there was no sign about bringing... More 

Was this review helpful? Yes 1
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear morris k, thank you for taking the time to write a review of your stay with us. While we are glad to see that you have enjoyed the overall hotel outlook and comforts offered, it was to our regret to read that you will not be joining us again in the future due to your poolside experience. It is... More 

Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spend 4 days at this resort last week. Pros. Location..beach front Beautiful place still new, very clean. Rooms and beds were excellent even though we were not facing the beach. Roof top bar/pools are excellent. Beach and pools are excellent. Over all the hotel is nicely designed, everything is modern and gives you the sense of luxury at a... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear matgab, we would like to thank you for providing your feedback following your recent stay with us at the Grand Beach Hotel Surfside. Your review highlights all that is best about staying at the Grand Beach Hotel Surfside, from the convenient beachfront location, to the excellent guest suites and comfortable bedding, to the hotel pool and beach facilities, to... More 

Top Contributor
67 reviews 67 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came to this hotel for some much needed rest and relaxation. Just entering the hotel, you could feel that it was all about relaxation. It is a new hotel that is decorated in a minimalistic style. It was light, spacious and open. The staff was very accommodating and eager to please. Our suite was spectacular with a wrap around... More 

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear SylviaCM, thank you for taking time out of your day to give us your opinion on your most recent stay here at Grand Beach Hotel Surfside. We would like to express our gratitude for the flattering review you have given our property, its facilities, and staff. It is truly pleasing to know that we have managed to meet and... More 

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