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Grand Beach Hotel Surfside

4.5 of 5 9449 Collins Avenue, Surfside, FL 33154
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Grand Beach Hotel Surfside
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Grand Beach Hotel Surfside
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364 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Smithers, British Columbia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This hotel is nice and new and clean. The staff was helpful and accommodating. The access to the beach was perfect and the pools were nice. If you like to go for walks or run the walkway between the beach and the hotel is perfect. One block away is the nicest little shopping and eating area as well as a... More

Was this review helpful? Yes 1
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Geri B, thank you for your review; we appreciate it when our guests take the time to share both their good impressions and not so good impressions from our property. While we are happy you have had a wonderful experience in the aspects of staff service attitude, room accommodations, direct beach access, and easily accessible hotel location, it was... More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed here in October for unfortunately not long enough. The hotel is stunning, the staff were the most friendliest that we came across visiting from Australia. The food was beautiful, the pools downstairs were fantastic as was the pool and the gorgeous views from the top deck (adults only)... Totally recommend if you want something grand...

Was this review helpful? Yes 1
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Gina P, thank you for your kind words following your stay at the Grand Beach Hotel Surfside. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve. We are delighted that our great team looked after all your needs and made you feel welcome in the... More

macclesfield
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Amazing hotel ,My new bride and i arrived for the last few days of our honeymoon and after mentioning this we had prosecco in ice sent to our room complimentary , just like to say thanks you made us feel very special , on another note i wasa bit stunned with the $35 dollars a night parking fee!! and the... More

Was this review helpful? Yes 2
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear martack51, we are flattered to read that you have decided to join us for such special occasion as the celebration of your honeymoon. It has been our pleasure to offer this small gesture as a way of making you feel extra special during such special time in your life. We are very sorry to read of your disappointment with... More

1 review
5 of 5 stars Reviewed 1 week ago

The hotel was immaculate with a great ocean view. The roof top pool very relaxing . The friendly staff made the stay a wonderful. A special thanks to Gaston, Juan, Anthony, William and Hernando. You went above and beyond to ensure we had a great stay and made us feel very special. We look forward to our next girls getaway... More

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Linda K, thank you so much for taking the time to share your thoughts on the site following your stay with us at the Grand Beach Hotel Surfside. While we are delighted to read of your satisfaction with the ocean view, immaculate room, and the relaxing atmosphere at the rooftop pool, we are truly delighted to read about your... More

cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The Grand Beach Surfside is a very nice hotel. The location is great with walking distance to restaurants and shopping. The rooms are clean, bright and spacious. Each room has 2 bathrooms, two tv's and a pull out couch. We were happy to have an ocean front room. Each room has a balcony, although not very private. The beds were... More

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear millieg, thank you for your review; we appreciate it when our guests take the time to share both their good impressions and not so good impressions from our property. We are glad to read you found our service, room accommodations and the general ambiance of the hotel to your liking. Thank you for your comments and suggestions in regards to... More

Brewer, Maine
1 review
5 of 5 stars Reviewed 2 weeks ago

After much research on Trip Advisor, we decided to book the Grand Beach Surfside for 3 nights prior to a cruise. What a great experience it was. After a slight glitch at check-in,we found that the hotel was immaculate, and the staff terrific. The rooms, with great views, 2 bathrooms, and wonderful balconies were just a start to the enjoyment... More

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Mainegirl352, it means so much to us to read that you have trusted us for your pre-cruise stay in Miami and that you enjoyed your stay at the Grand Beach Hotel and that we exceeded your expectations. We are always impressed to read great feedback about the team and our excellent service standards. We are glad to have a... More

Brewer, Maine
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been Fontainebleau customers for years, perhaps, not anymore. This hotel had almost everything the FB had and a at much reduced price. The service was outstanding without exception. Diego, Julio, Alex, Victoria, Gonzalo, to name a few clearly placed the customer first. I was impressed with the entire experience and will not hesitate to return to the Grand... More

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear earl1049, thank you for posting a superb review of the Grand Beach Hotel Surfside after your recent stay with us. We are flattered to be compared to a resort of such class. We are thrilled to see you have found great value in our operation and the product and services we offer. We appreciate the kind remarks you have... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night at the start of November after coming off a cruise, as we didn't fly back to London the next day. We thought that the hotel looked nice from the pictures when we made our reservations, but we really didn't expect it to be quite as nice as it was. First impressions - Wow. The... More

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Minstrels90, we would like to take the time and thank you for not only choosing to stay with us at the Grand Beach Hotel Surfside but for taking the time to write such a detailed and wonderful review. We could not be happier to read of the excellent impression our hotel’s ambiance and room accommodations have left you with... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The valet stole money out of my car. When the valet brought my car around for me to leave the valet didnot know how to drive it and he started to put it in reverse and almost hit another car and needless to say I would not file there again ever.

Was this review helpful? Yes 1
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Lisa H, thank you for letting us know about your experience with valet. At the hotel we do welcome any feedback from guests, both good and bad, as we learn and strive to improve upon our guests’ opinions. When it comes to your claim for missing funds from your car; we would welcome the opportunity to discuss your post... More

Arlington, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is among the best that I have been to! Luxury all the way; from the lobby to the spacious rooms. When you first walk up, you are greeted by kind doormen that literally go out of the way to make sure you don't even touch the door! The lobby has a light scent of coconut and is gorgeous!... More

Was this review helpful? Yes
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Kimberly B, we appreciate you taking the time to write such a detailed review of your recent stay with us at the Grand Beach Hotel Surfside. We are absolutely thrilled to read of the excellent experience you have had while our guest. Your satisfaction with the services, hotel amenities and onsite facilities is crucial to our operation and the... More

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Additional Information about Grand Beach Hotel Surfside

Address: 9449 Collins Avenue, Surfside, FL 33154
Phone Number:
Location: United States > Florida > Surfside
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Beach Hotel Surfside 4.5*
Number of rooms: 343
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