We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sawgrass Grand

3.5 of 5
3003 N. University Dr, Sunrise, FL 33322 (Formerly Holiday Inn Hotel & Suites Sawgrass Mills)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Sawgrass Grand
Professional photos View all
Browse nearby
Sawgrass Grand
Write a Review

463 reviews from our community

Traveler rating
    95
    152
    93
    70
    53
See reviews for
123
114
48
89
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (463)
  • Mar-May only
    (165)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (148)
All months
Orlando, Florida
1 review
2 of 5 stars Reviewed 5 days ago NEW

I was attending a wedding in Ft. Lauderdale over Tortuga festival so the hotel rates in FLL were very high. I booked this hotel as it was a $21 Uber ride away from the wedding venue and the area of town is fine. The lobby is under construction which is fine but they really need to renovate the rooms, the... More 

Was this review helpful? Yes
Apollo Beach, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Check in was fine. We got a room on the 3rd floor which had a terrible odor. It smelled like stale smoke. I called to change rooms but they were booked solid. I was told I could see if they were available rooms on the following day. Since we were only staying 2 nights, I decided it just wasn't worth... More 

Was this review helpful? Yes 1
Miami, Florida
1 review
2 of 5 stars Reviewed 1 week ago

First of all, the hotel is really hard to find. We had to call several times to the front desk for directions and the lady kept telling us there was a hotel sign on the road, which was a lie. Second, the room had an overwhelming cigarette smell. It was disgusting. Third, we had packages delivered to the hotel while... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

Arrived 2:00 AM - late flight from Toronto, only to find out that 1) There were no hotel signs at all to identify this property as a hotel and 2) Room category - though confirmed - had been assigned to somebody else. Was advised that I should have called in advance to let them know of late arrival. When mentioned... More 

Was this review helpful? Yes
Naples, Florida
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

My business associate booked this hotel through an exchange with RCI believing it was still the Holiday Inn. She did not read the Trip Advisor reviews. You should! We stayed 2 of the 3 days booked and checked out early. The final straw? People partying on the shared balcony all night. Management did not respond to our complaint. You can... More 

Was this review helpful? Yes
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

After a long haul flight we collected our hire car and headed to this hotel having called the day before to check that our room would be held for us as we would be arriving at 10.30pm. The hotel confirmed the room was booked and would be available. On arrival we were told they had a problem and did not... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for vacation, while the rooms were nice and the beds were super comfy, there are ALOT of things that would make me not want to stay here again. #1- Resort fee. This is NOT a resort in any way shape or form. Why should we have to pay extra to use the pool, have Wi-Fi etc.? #2-... More 

Was this review helpful? Yes 3
Brampton, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The resort fee was a surprise to me because when I made reservation there was no resort fee mentioned until I checked in. Customer service was very poor. It was very hard to find the hotel coming from the airport, more visible hotel sign needed.

Was this review helpful? Yes
Brooklyn, New York
1 review
2 of 5 stars Reviewed 2 weeks ago

Groupon was offering rooms at a low cost and so I called to inquire more about it. Called serveral times before anyone answered the phone. Got transferred to an answering machine twice. The two people to answer the call didn't know what they were talking about. Got transferred again and finally someone answered. This women had no professional skill whatsoever.... More 

Was this review helpful? Yes
Rochester, New York
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My stay at this hotel was less than favorable and I would not recommend the hotel to other travelers. I know other reviewers mention the hotel is undergoing renovations however, this was not apparent during my stay. The property is dated and most areas of the hotel have a very unpleasant smell. The front desk staff seemed consistently frustrated and... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question

157 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (116)
Viewed
Bathroom (18)
Viewed
Room/suite (40)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (19)
Viewed
Pool/beach area (11)
Viewed
View from room (1)
Viewed
Dining (5)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Dining (7)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (9)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question