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Sawgrass Grand

3003 N. University Dr, Sunrise, FL 33322 (Formerly Holiday Inn Hotel & Suites Sawgrass Mills)
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Sawgrass Grand
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Sawgrass Grand
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519 reviews from our community

Traveler rating
    97
    162
    106
    81
    73
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146
129
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92
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

This hotel is listed in a 4 Star category. The quality is as of an inn 1 or 2 Star. Major plumbing issue in the whole building. Elevators and corridors smell damp and horrible. First time I stayed in March was for one night and toilet had a flushing issue. Second time I went back in April, hoping that that... More 

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Rindge, New Hampshire
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I got this room from Priceline for $54 a night. I definitely got what I paid for. It is not a 3 star, I would consider it a 2.5 star. Our reserved a room with 2 queens. They were sold out and put us in a king suite. It was a nice sized room. My mom slept in the king... More 

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Travelers are raving about these Sunrise hotels

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was a Beautiful Hotel!! Service was Good Diana at the front desk was very helpful and friendly The stay was peaceful, our room had everything even extra blankets. Fresh smell, cleanliness and QUIET!! I would definitely stay here again and every time I come to visit I will now be staying at this hotel!

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Denver, Colorado
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This was one of the dirtiest hotels I've ever stayed at. The service of the staff, when they were doing anything, was very poor. There were gangsta gangsta's hanging out at the pool drinking champagne til late hours in the night, yet no staff was to be seen. The hotel restaurants service was shockingly even worse... We sat @ a... More 

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Fullerton, California
1 review
3 of 5 stars Reviewed 3 days ago NEW

the hotel was ok. I also do not understand the resort fee unless it is to help fund the renovation. the room was clean but In need of repairs. we were only there to sleep so it was ok. I would not stay there again. there are many other nicer hotels in the area. the location was good and close... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel. We had a executive suite it was very nice.The bed was very plush and Ioved the pillows wish I could have taken them with me!The front desk associate was very polite and friendly. The lobby was very well lighted and elegant.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Booked the room for one night. First I found green crust on the top blanket. Then BLOOD on the 'comforter'. Called and requested a new blanket and extra pillows - it took them FIVE hours and three phone calls. The new blanket had an even bigger BLOOD spot, had to request a new one. Then the crib that was supplied... More 

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Caracas
1 review
2 of 5 stars Reviewed 1 week ago

We found some "trash" in several places within the room in the two days we stay there. Even we complaint about it still continued the same. No last, no least, at the checkout they charge you with additional stuff that was not told/included at the moment that you prepaid for the lodging and it causes you problems, specially if you... More 

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Sparks, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

booked for 6 nights/ through U.S. Golf Schools left after 4 first night and third night AC not working two out of four days TV issue burns on carpet/furniture chipped/old bathroom fixures old/rusted/tile chipped dirty looking advertise free parking/wi fi charged resort fee of $15.75 a night for same

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