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All 4 Sunrise hotels

Holiday Inn Hotel & Suites Sawgrass Mills

3.5 of 5 Hotel   |   3003 N. University Dr, Sunrise, FL 33322
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Ranked #4 of 4 hotels in Sunrise
A recent review
3 of 5 stars reviewed 2 days ago
BigRigDan Calgary, Alberta, Canada
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312 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Now this hotel definitely has it's good points, comfy beds, clean bathrooms, good shower. A fridge in the room would have been great considering we were in Florida, and that is not too much to ask. The food was pretty good, but the breakfast buffet for $15 which consisted of cereal, dry hash browns, scrambled eggs that looked like they... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you for your detailed review about your recent stay with us. We are glad that for the most part, everything about your stay went well, and you enjoyed the services of our shuttle and breakfast in our restaurant and a comfortable guest room. We do offer rooms with a fridge, although during our busy season, those rooms are usually... More

Guisborough
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Holiday Inn pre-cruise because it was 'close' to the shopping outlet at Sawgrass Mills. Actually it was a ten minute drive away but then nobody walks in America. The room was comfortable, quiet and it overlooked the pool and outdoor centrum. However in really hot weather there may be an issue with the air conditioning vent... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you so much for taking the time to share your impression of our hotel with Trip Advisor! We are glad to hear that you enjoyed your accommodations and your shopping trip to Sawgrass Mills Mall. We are happy to have been able to be part of a great start to your cruise vacation! Thank you again for your review... More

Barrie, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Wow if the hotel is judged by its reception staff 2 thumbs up! Both Josh and James treated us on our two stays with exceptional service and professionalism. We will definitely stay there again it was great place to stay. Staff all very accommodating. Lets hope that these two are recognized. Its not often I write reviews but felt this... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

We take great pride in the friendliness of our staff members, and it was so kind of you to take the time to recognize 2 of our team members on Trip Advisor by name! We are very glad to hear that you enjoyed your stay and we look forward to seeing you again! More

Mexico City, Mexico
1 review
1 of 5 stars Reviewed 6 days ago NEW

I have a reservation with Hotwire and called this morning to request a room with 2 beds . TThe lady who said she was the manager Alison, was rude. Exclaimed that I have to pay for an upgrade. I tell her that the room for me my husband and our 2 kids. I paid extra for the extra beds already... More

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JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

We appreciate your original booking through Hotwire for our hotel, but sometimes booking through similar sites is not for everyone. The terms and conditions of a room booked through these channels are clear that the actual hotel booked and/or room type are solely at the discretion of the booking site and the hotel. Choosing and requesting a specific room type... More

Edmonton, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for 4 nights with my elderly mother who is in a wheelchair. The property is good and what I expected from a Holiday Inn, but I was unprepared for how wonderful all the staff where to us. Everyone went out of their way to help us out, but in particular Allison wouldn't rest until she made sure... More

Was this review helpful? Yes 1
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you so very much for this amazing review. Every day, our staff members work hard trying go above and beyond for our guests, and to hear back from someone who appreciated their efforts is so gratifying, and we are touched by your kind words. We will be sure to share your review with Allison, Renee and Kathleen. Thank you... More

Highlands, New Jersey
Top Contributor
125 reviews 125 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second attempt to stay at a reasonably price accommodation in Sunrise; the first was through Hotels.com which I would not do again without a personal inspection of the property. From the time I entered the door, until the time I packed up and left, the stay experience was outstanding. First its the people not the property --... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

To hear such kind words about our staff from one of our Rewards Club Member guests certainly makes our day brighter! Thank you very much for taking the time to share your story about our stafff on Trip Advisor and for naming those who went that extra mile to make your stay memorable! Realizing how important access to wifi is... More

Top Contributor
75 reviews 75 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First things first, staff was attentive and helpful through our stay from check-in, chanching first assigned room, lobby bar and restaurant. But, the hotel needs a revamp, furniture, wallpaper and carpets are worn, and not clean. Beds are fine, but pillows are awful. The restaurant serves a decent breakfast and the ommelets are very good, but there is no extraction... More

Was this review helpful? Yes 1
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you for your feedback. Updates and hotel renovations are an ongoing process for any hotel, and ours is no exception! We're happy to hear that our staff was friendly and the rooms comfortable and that you enjoyed your breakfast. More

Brazil
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I came from Brazil to USA at least 4 times per year to do some shopping we always stayed at Marriott or Hilton even my wife was no happy about this hotel because the reviews I decided to take a chance ..we stayed at the hotel for 5 days ...first our room was no ready we had to wait 3... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

We are so happy to hear that our friendly curteous staff was able to take your wait for a room and turn it into a positive experience to start your stay with us! We take great pride in having employees who genuinely care about our guests, and thank you so much for sharing your interactions with them on Trip Advisor.... More

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The front desk staff was great - in fact, some of the friendliest I have met in any hotel anywhere. Very helpful, positive attitude. The lobby was clean and bright. The AC was on full blast - in March - and the hotel was freezing cold but temp adjustable in room, so not that bad. The wifi worked well at... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you for taking the time to share your comments about your recent stay with us on Trip Advisor. We take our guest feedback very seriously and use guest comments as we continue to make improvements and provide everyone with the accommodations and experience they expect from a Holiday Inn. We appreciate your recognition of our staff friendliness! We take... More

Virginia Beach, Virginia
Top Contributor
56 reviews 56 reviews
51 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am very disappointed after our stay of 2 days last year August. The location is not very safe. The room and the hotel overall is very old, felt dirty. The room was clean and the bathroom was OK too, but generally we don't liked to stay there. The hallway is very long, the central cooling system of the hotel... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

We are very sorry to hear that your stay with us last summer did not live up to your expectations. Our hotel is situated next to an over 55 Seniors Condo Community with mature trees and landscaping, and near shopping and restaurants in Sunrise. While our hotel has been part of this Sunrise neighborhood for many years, we are continually... More

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Additional Information about Holiday Inn Hotel & Suites Sawgrass Mills

Also Known As:
Holiday Inn Hotel And Suites Sawgrass Mills
Holiday Inn Sunrise
Sunrise Holiday Inn
Address: 3003 N. University Dr, Sunrise, FL 33322
Phone Number:
Location: United States > Florida > Sunrise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Sunrise
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Sawgrass Mills 3.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel & Suites Sawgrass Mills. Conveniently located close to major highways and just minutes from the incredible Sawgrass Mills Mall , Miami Dolphins Sun Life Stadium, Florida Panthers BankAtlantic Center, the quaint shops of Las Olas, Sawgrass Corporate Park, cruise ship Port Everglades, and the Sun and Sand of South Florida Beaches. Guests of our Ft. Lauderdale hotel can enjoy an array of area attractions including the Museum of Science and Discovery, the Broward Performing Arts Center, and the Greater Sunrise / Plantation Area. Ft. Lauderdale beach is 20 minutes away, making a fun filled beach excursion part of your Ft. Lauderdale trip. Business travel is convenient at our Sunrise area hotel with Motorola, AT&T, IRS, Cigna, HealthSouth, IBM, McKesson, State Farm and Sawgrass Corporate Park all in our backyard. Our Fort Lauderdale area hotel offers choice amenities including free shuttle within 5 miles of the hotel plus Tramonto Cucina & Trattoria. Other features include free Wifi in Guest rooms and Meeting & Banquet Space, In Room Dining, Fitness Center, Business Center and Tropical Courtyard with Outdoor Pool. We feature our own World Class Soccer Training field and are the “home away from home” for training of many Professional, National and Olympic teams and the official hotel of the NASL’s Ft Lauderdale Strikers. We are just 20 minutes from Ft. Lauderdale Airport (FLL), and Miami International Airport (MIA) is just 30 miles away ... more   less 
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