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All 4 Sunrise hotels

Holiday Inn Hotel & Suites Sawgrass Mills

3.5 of 5 Hotel   |   3003 N. University Dr, Sunrise, FL 33322
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Ranked #4 of 4 hotels in Sunrise
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309 people have reviewed this hotel

Traveler rating
    79
    110
    50
    42
    28
See reviews for
76
70
34
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Mexico City, Mexico
1 review
1 of 5 stars Reviewed yesterday NEW

I have a reservation with Hotwire and called this morning to request a room with 2 beds . TThe lady who said she was the manager Alison, was rude. Exclaimed that I have to pay for an upgrade. I tell her that the room for me my husband and our 2 kids. I paid extra for the extra beds already... More

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Edmonton, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for 4 nights with my elderly mother who is in a wheelchair. The property is good and what I expected from a Holiday Inn, but I was unprepared for how wonderful all the staff where to us. Everyone went out of their way to help us out, but in particular Allison wouldn't rest until she made sure... More

Was this review helpful? Yes 1
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you so very much for this amazing review. Every day, our staff members work hard trying go above and beyond for our guests, and to hear back from someone who appreciated their efforts is so gratifying, and we are touched by your kind words. We will be sure to share your review with Allison, Renee and Kathleen. Thank you... More

Highlands, New Jersey
Top Contributor
125 reviews 125 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second attempt to stay at a reasonably price accommodation in Sunrise; the first was through Hotels.com which I would not do again without a personal inspection of the property. From the time I entered the door, until the time I packed up and left, the stay experience was outstanding. First its the people not the property --... More

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JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

To hear such kind words about our staff from one of our Rewards Club Member guests certainly makes our day brighter! Thank you very much for taking the time to share your story about our stafff on Trip Advisor and for naming those who went that extra mile to make your stay memorable! Realizing how important access to wifi is... More

Top Contributor
75 reviews 75 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

First things first, staff was attentive and helpful through our stay from check-in, chanching first assigned room, lobby bar and restaurant. But, the hotel needs a revamp, furniture, wallpaper and carpets are worn, and not clean. Beds are fine, but pillows are awful. The restaurant serves a decent breakfast and the ommelets are very good, but there is no extraction... More

Was this review helpful? Yes 1
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you for your feedback. Updates and hotel renovations are an ongoing process for any hotel, and ours is no exception! We're happy to hear that our staff was friendly and the rooms comfortable and that you enjoyed your breakfast. More

Brazil
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I came from Brazil to USA at least 4 times per year to do some shopping we always stayed at Marriott or Hilton even my wife was no happy about this hotel because the reviews I decided to take a chance ..we stayed at the hotel for 5 days ...first our room was no ready we had to wait 3... More

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JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

We are so happy to hear that our friendly curteous staff was able to take your wait for a room and turn it into a positive experience to start your stay with us! We take great pride in having employees who genuinely care about our guests, and thank you so much for sharing your interactions with them on Trip Advisor.... More

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The front desk staff was great - in fact, some of the friendliest I have met in any hotel anywhere. Very helpful, positive attitude. The lobby was clean and bright. The AC was on full blast - in March - and the hotel was freezing cold but temp adjustable in room, so not that bad. The wifi worked well at... More

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JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you for taking the time to share your comments about your recent stay with us on Trip Advisor. We take our guest feedback very seriously and use guest comments as we continue to make improvements and provide everyone with the accommodations and experience they expect from a Holiday Inn. We appreciate your recognition of our staff friendliness! We take... More

Virginia Beach, Virginia
Top Contributor
56 reviews 56 reviews
51 hotel reviews
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am very disappointed after our stay of 2 days last year August. The location is not very safe. The room and the hotel overall is very old, felt dirty. The room was clean and the bathroom was OK too, but generally we don't liked to stay there. The hallway is very long, the central cooling system of the hotel... More

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JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

We are very sorry to hear that your stay with us last summer did not live up to your expectations. Our hotel is situated next to an over 55 Seniors Condo Community with mature trees and landscaping, and near shopping and restaurants in Sunrise. While our hotel has been part of this Sunrise neighborhood for many years, we are continually... More

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My sister and I returned to this Holiday Inn this year and stayed almost two weeks. The staff couldn't have been nicer and were so helpful for the duration of our stay. When we arrived, they went out of their way to find us the best room. We had a great view of the pool and a balcony. We were... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you so much for taking the time to share your review of your recent stay with us. Two weeks is quite a long time to call a hotel home, and we are happy to hear that our staff and our property made your stay pleasant. Our long term guests are the ones who get to see the busy and... More

Orange Park
Top Contributor
262 reviews 262 reviews
35 hotel reviews
775 helpful votes 775 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the first time we stayed here and enjoyed the large room and balcony we had overlooking the pool area. Room appeared to be newly refurbished. Air conditioning worked well. Bed was comfortable. Discovered (to late) that the restaurant had what appeared to be a very nice Friday night buffet (multiple build your own pasta dishes, pizza, salad, etc.).... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

Thank you for choosing to stay at our hotel during your recent stay in South Florida and for sharing your impressions with Trip Advisor. We are happy to hear that you found your room to be large and comfortable and that your stay was everything you wanted it to be! We certainly hope that should you return, you'll stay with... More

Palm Springs, California
Top Contributor
62 reviews 62 reviews
21 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I needed to stay at this location due to some responsibilities I had in the area, so I was rather limited on hotel choices. I was a little worried after reading some reviews. Overall, the place is fine, but a bit worn in certain aspects. The staff is very friendly. Unlike some reviewers, I did not find the neighborhood bad... More

Was this review helpful? Yes
JoeZ21, General Manager at Holiday Inn Hotel & Suites Sawgrass Mills, responded to this review

We really appreciate hearing from our guests and the time they take to provide feedback. While we're sorry to hear that housekeeping missed your room during your stay, we are happy to hear that your interactions with our staff were positive, friendly, and that they were able to help you with a late check out. Thank you for choosing to... More

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Additional Information about Holiday Inn Hotel & Suites Sawgrass Mills

Also Known As:
Holiday Inn Hotel And Suites Sawgrass Mills
Holiday Inn Sunrise
Sunrise Holiday Inn
Address: 3003 N. University Dr, Sunrise, FL 33322
Phone Number:
Location: United States > Florida > Sunrise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Sunrise
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Sawgrass Mills 3.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel & Suites Sawgrass Mills. Conveniently located close to major highways and just minutes from the incredible Sawgrass Mills Mall , Miami Dolphins Sun Life Stadium, Florida Panthers BankAtlantic Center, the quaint shops of Las Olas, Sawgrass Corporate Park, cruise ship Port Everglades, and the Sun and Sand of South Florida Beaches. Guests of our Ft. Lauderdale hotel can enjoy an array of area attractions including the Museum of Science and Discovery, the Broward Performing Arts Center, and the Greater Sunrise / Plantation Area. Ft. Lauderdale beach is 20 minutes away, making a fun filled beach excursion part of your Ft. Lauderdale trip. Business travel is convenient at our Sunrise area hotel with Motorola, AT&T, IRS, Cigna, HealthSouth, IBM, McKesson, State Farm and Sawgrass Corporate Park all in our backyard. Our Fort Lauderdale area hotel offers choice amenities including free shuttle within 5 miles of the hotel plus Tramonto Cucina & Trattoria. Other features include free Wifi in Guest rooms and Meeting & Banquet Space, In Room Dining, Fitness Center, Business Center and Tropical Courtyard with Outdoor Pool. We feature our own World Class Soccer Training field and are the “home away from home” for training of many Professional, National and Olympic teams and the official hotel of the NASL’s Ft Lauderdale Strikers. We are just 20 minutes from Ft. Lauderdale Airport (FLL), and Miami International Airport (MIA) is just 30 miles away ... more   less 
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