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Doubletree by Hilton Sunrise - Sawgrass Mills

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13400 West Sunrise Boulevard, Sunrise, FL 33323 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
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Doubletree by Hilton Sunrise - Sawgrass Mills
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1,388 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, great service , and very clean. Tara, Angie, and Ricardo were over the top to help us withal our needs. Thanks for having such great employees. I would recommend this hotel o anyone . You will be pleased.

Was this review helpful? Yes 1
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez... More 

Deltona, United States
1 review
3 of 5 stars Reviewed 1 week ago

CONSTRUCTION!! Tried from our 6hour ride down. We wanted to go to sleep. We were not told of the construction noise. We found out when in the room . So when my husband went to ask about it and ask about a room change. The manager stated we were going to hear the noise though out the hotel. He didn't... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your comments and feedback of your recent stay at our hotel. We value the concerns of our guests so we may better their future experiences. I am certainly disappointed by the inadequate service you experienced. Your situation certainly falls below our standards and we sincerely apologize that this was your experience. I... More 

Tampa, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everyone is friendly and this place is very clean. I have used this hotel numerous times and will continue to use this hotel. I have only used this hotel when traveling on business but will for personal stays as well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager More 

Newfoundland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel. Friendly staff. Free shuttle to Sawgrass Mills Shopping Centre - which is only across the street but the air-conditioned bus was very nice. We had a room with a King Size bed which was very comfortable. The room was quite large and very clean. Its location next to the Mall and within 20 minutes to the airport... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Hotel because it was close to Sawgrass Mall and also to our friends. Hotel room was very nice and clean.Bathrooms are new and amenities was good. There was a flat screen TV. There are so many restaurants close by.Saw grass Mall almost across from it. It was a very nice stay and I recommend this place.

Was this review helpful? Yes
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez... More 

Naples, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was friendly and went out of there way to accommodate my needs. The lobby was clean and inviting and the rooms were large and comfortable. I would defiantly stay here again. Business or pleasure! The pool was awesome too.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez... More 

Sao Jose Dos Campos, Brazil
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in USA to work during 2 or 3 days, as the valentine days is coming I invite my wife to be there with me. She love the Hotel because is close to Sawgrass Mall. I love there because she it with me happy, and I could work well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your comments and feedback of your recent stay at our hotel. We are pleased that we were able to assist you with your early arrival and provide a comfortable and relaxing stay. Please visit us again in the future! Whitney Rodriguez Assistant General Manager More 

Jensen Beach, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I had the experience I expected at the Doubletree. It cost about what I expected. I was surprised that this hotel was in such high demand. I stayed on the spur of the moment but I wanted to stay a second night and couldn't get in. No one told me about breakfast and it wasn't obvious when we left the... More 

Review collected in partnership with DoubleTree by Hilton

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Salzburg, Austria
Level Contributor
187 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We choose this hotel mainly due to its location (we attended a BOLTS game at the BB&T Center and wanted to have a drink or two before the game). It is about a 15-20 minute walk (in my opinion it's better not to pay for parking and rather spend the money on a good brew or on some food). First... More 

Was this review helpful? Yes 1
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your comments and feedback of your recent stay at our hotel. We value the concerns of our guests so we may better all future experiences. I am disappointed that we did not exceed your expectations and to learn that your service experience was less than great. What you have mentioned certainly falls... More 

Winter Haven, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

5 star service at sawgrass the service starts at the time reservations was made. friendly and very courteous and kind. Staff was willing to go the limit with good service. the lobby was spacious and clean. The hotel was very secure and offer a elevator with card swipe for security. my nights rest was timeless and relaxing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
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