We stayed at this hotel in mid-April and was thoroughly impressed from the moment we checked in. Lets start with the location: if you're in town to shop or are heading to the BB&T Centre then this is the ideal location for you. They run a free shuttle to and from both venues so its great but if you're considering... More

The hotel has changes quite a bit since our last visit when it was a different brand name. Upon arrival we were greeted by friendly, helpful staff and a delicious warm chocolate chip cookie. Check in and out was a breeze. As I am a Hilton Member we were on the 8th Floor. We also had access to the loung... More

The main thing that sticks in m mind about this place is how friendly the reception staff were – really happy, really efficient, really helpful and always a ‘hello’ or ‘goodbye’ when coming in or going out. There was a ground level car park just next to the hotel, and a large (free) multi-storey just opposite. Worth pointing out that... More

If you stayed at this hotel previously under another name...please try it again. It is much improved in all aspects. The beds are comfortable, the staff are efficent, accomadating and genuinely tried to make our stay the best possible. The best improvement however...was the resturant. Definately try the breakfast buffet. The food is delicious, plenty of choices and the staff... More

Staff is great and food at breakfast was fresh and amazing. Very convenient location, near the mall. My family and i stayed 2 nights and everything was perfect, even when travelling with a 5 months old baby.

We just spent the weekend at this hotel. If you are planning to spend your time out west this is a great location. This hotel is close to shopping, restaurants and major highways. The front desk staff was very polite. It was disappointing though that the hot tub was broken for our entire stay. Booking this hotel on Hotwire for... More

Close to concert venue and shopping, very comfortable, great view from the 10th floor. Restaurant is decent, breakfast buffet has a lot of choices. Wouldn't stay anywhere else when coming to the Sawgrass Mills area for any reason.

This hotel is excellent. It exceeded my expectations once again. The staff are friendly, it is clean, the decor is amazing and they provide a shuttle within a three mile radius. On arrival you receive a warm tasty cookie, this really gives an added touch to your experience. I would stay at this hotel over and over again once this... More

Overall I recommend this hotel. We had a good experience. Pros: breakfast (above average), staff (very professional, corteous and efficient), location (you can't stay closer to Sawgrass Mills). Cons: room a bit dark, dirt under the beds, price (we payed almost US$ 200 a day without tax). Would I stay there again? Probably yes, especially if I wanted to tour... More