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Doubletree by Hilton Sunrise - Sawgrass Mills

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13400 West Sunrise Boulevard, Sunrise, FL 33323 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
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Doubletree by Hilton Sunrise - Sawgrass Mills
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Doubletree by Hilton Sunrise - Sawgrass Mills
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1,319 reviews from our community

Traveler rating
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499
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The location is fantastic to shop at Sawgrass Mills, but the hotel is average and the service minimalist. We had big problems at the arrival as we could't get the connecting rooms we had booked 5 months in advance directly with the hotel. We only got the right rooms the second day, after one hour of discussion. the manager said... More 

Review collected in partnership with DoubleTree by Hilton

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Jakarta
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The mall is amazing, and the hotel is welcome retreat after you have walked for a couple of miles in the sawgrass perimeter (and trying to be a patient dad of two girls...plus mom...) The beds are comfy, the bathroom a bit dated but well maintained and very clean. The restaurant is ok, but would not choose it for a... More 

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Port of Spain, Trinidad and Tobago
1 review
5 of 5 stars Reviewed 2 days ago NEW

The HHonors Brand truly represents quality service, customer satisfaction, leisure and comfort. My recent stay at Double Tree by the Hilton was quite pleasurable and very relaxing. The entire Staff was courteous, helpful and very friendly. I look forward to staying at other hotels within the HHonors Brand. Carol Melville Trinidad and Tobago

Review collected in partnership with DoubleTree by Hilton

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Isla Mujeres, Mexico
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel not only has the best location for the ones that love shopping, but it gives an excellent service, the room was great with a microwave, mini fridge and coffee maker, the beds were super comfortable and AC cold! We love it and will go back to stay there.

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Syracuse, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here for a week on business. This is a nice hotel. It's quiet and the staff is friendly. The location is perfect for my needs and there are many great restaurants, a beautiful shopping mall just minutes away and a nice fitness center on site complete with free weighs and various cardio machines. Everything is extremely convenient. There... More 

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Orlando
Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this hotel every month for 4 days on business trips. I find the location extremely convenient and the hotel very nice for the price. The staff is friendly, the rooms are clean and modern and the area is safe and secure. I enjoy the room service menu and they have a beautiful swimming pool with a Jacuzzi.... More 

Review collected in partnership with DoubleTree by Hilton

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Orlando
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The staff has been great so far. Beautiful rooms. We have two Suites . The honeymoon suite or whirlpool suite has a beautiful bed . The tub.. Gorgeous . So far excellent ... Highly recommend . Parking is close . Bell man was very helpful .

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Princeton, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Basically, the place was ok...it was relatively expensive, and the rooms were just ok. I don't have any major complaints, but I don't have any majorly good things to say, either. I don't know...if you need to stay across from that mall or whatever, it's a good place...otherwise I'd find a Holiday Inn or something.

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AjonieTaylorFOM, Front Office Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We are pleased to know that our hotel suited your basic needs, but sad to read that we didn't leave a great lasting impression. We do hope you will consider us in future, as we are always improving our establishment and services to better serve our guests. More 

Glasgow, Scotland
Top Contributor
96 reviews 96 reviews
65 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed here for 1 night as we had tickets for the Tampa/Florida Hockey game. It's across the road from the Sawgrass Mills Mall - it is within walking distance (but us Scots aren't used to the heat so we took the car!!). The room was clean and well appointed. The cookie at check in and free wi-fi were also... More 

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AjonieTaylorFOM, Front Office Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon! More 

Nassau, Bahamas
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at the DoubleTree Hilton on two previous occasions prior to my most recent trip with my family. I chose this hotel because of the friendliness of the employees and the professional staff who are eager to ensure that you have a pleasant stay. I will never stay at another hotel when I am in the Ft. Lauderdale... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AjonieTaylorFOM, Front Office Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We are pleased to know that you enjoy staying with us and that we deliver the kind of experience you have come to cherish. We are delighted to know that our hotel is your preferred choice when visiting the area and we look forward to your next visit. More 

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