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Holiday Inn Express Stuart

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7900 SW Lost River Road, Stuart, FL 34997
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1 room 1 guest
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Holiday Inn Express Stuart
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73 Reviews from our TripAdvisor Community

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Traveler rating
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    18
    18
    10
    10
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23
14
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (73)
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    (24)
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Sherbrooke, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights. Room was fine and clean. Beds were very confortable. Would have liked the desk staff to be a bit more smiley. Staff for bkft was great. Breakfast was good but of course after the 3rd day it was monotonous

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed July 25, 2015

This Holiday Inn Express has poor management over all. Similar to the other reviews, my party had four staying in one room and had trouble with getting the room cleaned. The manager was rude, and for three days in a row we came home to a hotel room that had not been cleaned. The wifi is also ridiculously unreliable, so... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stuart, responded to this review

Dear CarlosToboggan, Thank you for being our guest and for taking the time to write your review. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we... More 

2 reviews
5 of 5 stars Reviewed June 30, 2015

We find ourselves visiting beautiful Stuart often and we always make a point to stay in this hotel. It's conveniently located right off the interstate. The rooms are spacious and clean with comfortable beds. We really enjoy the complementary breakfast and who doesn't like free parking?

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Miami
Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015

The room was a decent size on the first floor, clean and everything worked perfectly. Staff were polite, with the minimal contact I had with them. Pool and exercise room were small but clean and adequate. Breakfast was included and OK.

Was this review helpful? Yes
Boynton Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 19, 2015

I had booked a reservation to stay at this hotel May 16, and received an email confirmation. On May 16th I called to see what time I could check in only to find out my reservation was cancelled because the credit card I used to book the reservation was expired. So without a phone call or email for an updated... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Stuart, responded to this review

Dear Dina H, Thank you so much for sharing your experience with our hotel. We would like to apologize for the inconvenience that you have encountered with your reservation. We would like to follow up on this situation that is why we have sent you a private message to obtain more information. We hope that you can respond at your... More 

Miami Beach, Florida
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 17, 2015

This is far away the worst customer service in history of holiday inn . It's Sunday, May 17th 2:00 pm and the front desk lady it's the worst asset holiday inn has in the entire country . Rude , disrespectful . No customer service whatsoever. We were supposed to stay here for 15 days , she didn't care of losing... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Stuart, responded to this review

Dear Thegastrojudge, Thank you for the feedback you provided for our hotel. We would just like to extend our sincerest apologies if you found our hotel service to be sub par specifically with our front desk. In line with this, we would like to obtain more information from you regarding this situation that is why we have sent you a... More 

Florida
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 10, 2015

With a small balance of points remaining in my Priority Club account, my wife and I decided to travel across the state and enjoy the quaint, small-town charms of Stuart FL. The reservation reflected the point redemption and this was acknowledged at check-in and the clerk thanked us for chosing the Stuart location for our weekend getaway. We felt most... More 

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Ottawa,ON
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 17, 2015

This is a great hotel if you are not concerned about using the internet, which is a shame, as most people like to stay in touch with family at home or they are staying due to business. It is clean, friendly and affordable!!

Was this review helpful? Yes
Wisconsin
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 9, 2015

My kids (15,14,13) & I stayed here while visiting my snow-bird parents in Stuart. It is a nice quiet place to sleep. We had a.m. breakfast which was standard fare & slept at night. We did not spend a lot of time at the hotel. PROS: quiet & good location CONS: No hot tub, BAD Wifi They did not clean... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stuart, responded to this review

Dear FamilyOf5Wisconsin, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding cleanliness and the internet service. We will address these concerns. I assure you that the feedback of our... More 

Herndon, Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

We just love Holiday Inn Express hotels. I always know I am taken care off, the rooms are clean and look new. Breakfast was outstanding and everyone is super helpful and nice. You will safe and really can enjoy the hotel. We had a long day and it was soo nice to come to this hotel! Thanks for everything!

Was this review helpful? Yes
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