I was searching for a hotel to stay at and found this one that could get me in, i attempted to pay with my card but they said they prefer cash, i paid 115 for dollars cash for thw room. Not even seeing the room i left for 45me mins tp gather my stuff to bring back to the hotel....
More
This customer is a 19 year old woman with a guest. The customer had a possession of the room for more than 2 hours, during which no complaints about the room were made. If the customer had expressed a problem with the room at check-in, then we would have either addressed the problem, moved her to a different room or...
More
I was searching for a hotel to stay at and found this one that could get me in, i attempted to pay with my card but they said they prefer cash, i paid 115 for dollars cash for thw room. Not even seeing the room i left for 45me mins tp gather my stuff to bring back to the hotel....
More
I recently stayed one night at this motel from hell and I would never go back there again. I called the day of arrival to verify room rates and to see if they had a pool and I was told it was 59 to 69 dollars a night and they did have a pool. When I got to the motel,...
More
It seems like this customer was looking for resort-style amenities at a budget price.
Customer lives locally so I am sure she is familiar with the area and the outside look of the motel, which is much more inviting than most budget motels. That is probably one of the reason she decided to stay with us.
This customer had a...
More
This place was very very disgusting!!!!! It looked like a shack or some hole in the wall type of place..and they charged $70.00 a night ...Also the pillows were paper thin!!!! I highly would never recommend this motel to anyone!!! We were so ready to leave!!! The worst hotel we've ever been to by far!!!!! We would call this place...
More
I would appreciate if this customer can provide their name and the date of their stay so we can check on our side. So far as we know, we do not have any rooms that looks like a "hole in a wall" kind of appearence.
Please make a note that this a economy motel that provides clean, friendly service at...
More
I made a reservation to stay at this Motel a month before arriving. I had very specific needs (I have 3 small children). We really needed a room that has 2 sleeping areas seperated by at least 1 door.
I contacted the Owner/Manager directly by phone and was told he had a "Suite" and that it had 2 seperate bedrooms...
More
This customer had tried to provide untruthful information through their credit card company as well. Their misrepresentation conflicts at two different levels on their side.
Due to their untruthful information and after knowing the facts, their credit card company also refused to issue any refund to this customer. We have written documents to prove their misrepresentation. Most important thing is,...
More
We arrived at the Royal Palms back on Dec. 9, 2006 around 8:30 PM, just as there was a space shuttle launch a little over 150 miles to the North. The clerk was SO friendly and he had it on TV and we didn't even know about it so he quickly took us into the parking lot and pointed out...
More
We appreciate your compliments.
Please note that due to the size of Towel racks in the rooms, we are restricted to use thinner towels. We do provide larger towels upon request. Please feel free to ask us during your next visit.
Thank you again and hope to see you soon.
More
If you own or manage Royal Palms Motel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
43 Reviews
34 Reviews
