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Holiday Inn Express Hotel & Suites Spring Hill

2.5 of 5 3528 Commercial Way, US 19, Spring Hill, FL 34606
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Spring Hill
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Holiday Inn Express Hotel & Suites Spring Hill
Holiday Inn Express Hotel & Suites Spring Hill
Holiday Inn Express Hotel & Suites Spring Hill
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124 reviews from our community

Traveler rating
    50
    39
    19
    7
    9
See reviews for
46
35
12
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Astatula, Florida
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was extremely clean and well kept. The room was perfect and the staff was very helpful. The only negative was the included breakfast. It was not up to the normal Holiday Inn standards. The only healthy food available was a flavored yogurt (not really healthy), an apple and a slightly greasy turkey sausage patty. If we are in... More 

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Tamarac, Florida
2 reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent stay from the warm and timely greeting at check-in to a quick check-out. Friendly staff who took care of any need i had. Very clean inside and out. Located in the heart of anything you may need

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed with family here. Room was clean. Staff was friendly. Breakfast was tasty. Only complaint is that the air conditioning/heating made the air in the room incredibly dry, but this is fairly typical of many hotels. Overall, we will likely stay here yearly when we visit family in this area.

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Oriental, North Carolina
Top Contributor
159 reviews 159 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

room well laid out clean and neat. Front desk staff took care of everything I asked for. Fitness center limited to two tread mills and work out bike. Business centre available computers new a but little slow. Breakfast ok. Remember this a holiday express not the Waldorf. Good two nights stay will return next time I am in town for... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Spring Hill, responded to this review

Dear Tony S, Thank you for taking the time to review our property. I am delighted to read that you liked the clean rooms, breakfast option and the efficient service at the front office. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry... More 

Joppa, Maryland
1 review
3 of 5 stars Reviewed 4 weeks ago

Poor service at check in and with breakfast personnel. Not very friendly. Coffee always cold. No microwave in breakfast area to heat coffee, Etc. No sink in breakfast area. Room service good Room laid out very well

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Spring Hill, responded to this review

Dear Charles Z, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and room service. However, we’re sorry we fell below your expectation regarding the front desk service and the breakfast amenities which was unacceptable. We will address these concerns.... More 

rochester, NY
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 27, 2015

What a treat to be treated like royalty at a modest motel. Fabulous, friendly staff. Super clean rooms. Just a real positive feeling thought the place. I felt like I was coming home each night. I'd travel the extra mile to stay here.

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Port Saint John, Florida
2 reviews
5 of 5 stars Reviewed January 18, 2015

We only stayed one night. Everything was very clean. The bed was comfortable, as were the pillows. Breakfast was pretty good, a decent selection of food. Staff was pleasant. We would definitely stay here again. :)

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Stockbridge
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 1, 2015

Very plain hotel. Only one desk clerk on duty and had to stand in a long line to check in. Elevator slow. Shower would not drain well nor did the sink. Beds and pillows comfortable. Breakfast was good with good selection of food.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Spring Hill, responded to this review

Dear Jonathanstockbridge, Thank you for your feedback. It is lovely to hear you enjoyed the breakfast and found the beds comfortable. We are sorry for the issues you experienced with the elevator and in your room. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback... More 

Washington DC, District of Columbia
Top Contributor
71 reviews 71 reviews
30 hotel reviews
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed December 12, 2014

Don't be fooled by the afternoon staff. The woman who checked us in was GREAT but the morning staff nullify any good that came from her. They were AWFUL. I was particularly looking forward to breakfast, however, when I went at 8:00 a.m. the eggs were hard and cracked along the edges a good 2-3 inches into the dish, there... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Spring Hill, responded to this review

Dear lovestotravelohyeah, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance at breakfast service. Please accept our sincere apologies for any inconvenience these issues may have caused you. I would like to... More 

Tampa, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 14, 2014

My girlfriend and I went kayaking done the Weeki Wachee River and it was amazing!! The trip was made even more wonderful by our hotel stay. This hotel is clean and the people are wonderful. The real star of the show here is Dawn at the front desk!!. She seemed to know everything about the area and was extremely polite... More 

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Additional Information about Holiday Inn Express Hotel & Suites Spring Hill

Address: 3528 Commercial Way, US 19, Spring Hill, FL 34606
Phone Number:
Location: United States > Florida > Spring Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Spring Hill 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Hotel And Suites Spring Hill
Holiday Inn Spring Hill
Spring Hill Holiday Inn

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