Don't even think about staying here. Bed was Horrible, mattress should have been thrown away. they didn't clean my room the first day. then they didn't have towels when asked for them. When I first walked into the room it felt like 50 degrees, went to turn on heat.. HA LOL They didn't have heat. yes, NO Heat.. Guy at... More

Rude front desk peolpe. Advertised features in some webbsites like hotel.com that when asked about in the hotel they confirm to you that it was a lie and nobody would do anything about to fix it. The rooms are dirty, with balls of dust in every corner. Breakfast is a joke: they serve coffee, milk and bagles. And thats it!... More

Location is great & that's the ONLY compliment I can pay to this establishment. Location is convenient to U of M & Baptist Hospital. We asked to check in at 2 something, seeking a rest for a child who was undergoing extensive medical testing. We were abruptly told check in was 3:00 & they couldn't possibly make an exception. We... More

Only reason I stayed here was the complimentary shuttle from to the airport. The place is cheap so I wasn't expecting the Hilton or anything but wow, this place really is a Scam. Shuttle supposedly broke down the day I arrived so I had to take a taxi costing me $37. No customer service except for the front desk guy... More

Despite the name, this hotel is as far as best as it can be. Rooms are ok if you want just a place to sleep, but nothing else. The rooms have a safe that sometimes doesn't work and you have to ask the staff for repair. The staff is nice and helpful but the place it's not a big deal.... More

our 2 laptops and a tablet was stolen from this hotel. The hotel staff was completely uncooperative. The cops told that the hotel staff is involved in it since they have got many such cases from this hotel. They charge 10 dollar for parking in their so called gated parking garage - but they have no camera there or in... More

We booked as it seemed it was a good quality/price ratio and conveniently located close to main attractions. The hotel was a disaster : rooms were not clean, breakfast was horrible, no customer service of any sort. Don't go unless you ONLY desire is to save money on your hotel spending.

Please do not bother, if you are on a budget try to stay somewhere else than here. This place reeks of mold, and my headboard had hard spots on them. You can only imagine. The breakfast was toast and powered tang mixed in water. I stayed here twice hoping the second time would be better. I was wrong.. DO NOT... More

Where to start....no free shuttle bus. It's a scam to get you to book a room there, horrible customer service, nowhere near ANY beaches, the shopping mall is across the street but its also very expensive to shop there. No can drivers or waitresses we talked to had ever even heard of this hotel. Even if you don't use the... More