Shuttle did not arrive for long time. Hotel is very dirty. Staff rude, breakfast is damn joke. Just plain plain white bread and coffee Stay away from this dump more

On arrivial in Miami, my boyfriend and I were elated when we were able to clear customs and immigration in 15 - 20 mins....only to be deflated by havin to wait outside the airport for 1 hr and 10 mins for the free shuttle advertised, to finally arrive after having to make 2 phone calls to the hotel. On checking... more

To all that stay there make sure that your flights are late enough to you can make it to the airport the next day. This was not posted on the web site when we made our reservations but after our stay and numerous calls it is now. If you read the summary on cheaprooms.com there is nothing stated about times... more

I stayed for one night. and woke up full of BED BUG bites. The hallways and carpets dirty, they seem to have never been vacuumed. The free advertised breakfast is a joke. You get sliced bread (that you have to wait your turn to toast on regular household toasters)and a choice of jams and coffee that tastes like instant. Even... more

OK, after a long trip around the states and waiting for a cruise ship, we had a one night stay - no security for valueables - laptops etc - would not recommend to a friend. It is tired and tucked away. WIFI insecure and not working! more

Their website, like so many others, depicts a very different view of what you really get. When I arrived, I was attended quite quickly and the reception was very polite. All went downhill from their. On the website of the Hotel, they promote free Wireless Internet and Continental breakfast. The Wireless Internet worked for about 20 minutes then never worked... more

I couldn't use the Internet in room. could connect in lobby but sometimes couldn't ever in there. more, the elevator was out of work and often could use 1 of 3. additionally restaurant was unavailable. more

From the time I arrived at the Airport to the time I went to the pier of Maimi, this was the worst experience of my life. Arrived at airport, called for shuttle they left me standing at the airport for over 2 hours. When I did arrive at the hotel (4:00 pm) room was not ready and had to wait... more

I really had a bad experience with this hotel TWICE! Both times wasn't my choice, it was hotwires! As soon as you walk in the lobby you get slapped in the face with Mold odor and continues on to the rooms! The staff is very incompetent,unfriendly, and unprofessional! Even the front desk manager was RUD and unprofessional. I will definitely... more