The rooms were very dirty, water leaked in bath tub constantly, carpets were so dirty could not step on floor without shoes on. They gave us a room with no hot water, they had to change our room. beds are very old and hard and uncomfortable. I had little tiny bugs in my sink every morning. I felt very uncomfortable...
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I want to apologize that your stay was a disappointing one. We pride ourselves on extending the best quality of service to all of our guests and ensuring that they have a most enjoyable stay. The reason for hot water was major plumbing maintenance work was going on that day & we informed all guest about not getting hot water...
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