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Sandcastle Resort at Lido Beach

1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
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Sandcastle Resort at Lido Beach
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Ranked #28 of 46 Hotels in Sarasota
A recent review
4 of 5 stars Reviewed March 28, 2015
Tina G
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955 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sandcastle Resort at Lido Beach
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2015

Over all a nice hotel . It's pretty family and couple oriented and being on my own I might have chosen a more quiet hotel . Lido beach at which the hotel is situated appears to be a very happening beach ( there were at least 2 weddings during my one wk. stay ) . So the noise level can... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 28, 2015

The Sandcastle Resort was one of the few places on the Sarasota key area that was under $300.00 a night, and did not require Saturday to Saturday reservations. It is a little on the old side, but the beach and 2 pools were absolutely perfect ! They had a shuttle bus to take you to the St. Armond Circle area... More 

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am pleased to read that you had a good stay with us here at the Sandcastle Resort. I do apologize for your issue with the Pool Bar and have passed along your comments to our F&B Director. I have also passed along your comments regarding the food to our Chef. The resort does appreciate the comments regarding the friendly... More 

Chattanooga, Tennessee
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 27, 2015

We wanted a hotel right on the sand and that is what we got. With a first floor room we had a front door and a back door that opened right to the ocean. The sunsets were amazing. We had drinks and lunch at the bar and both were good. Sure it is a bit of a stretch calling it... More 

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Capri
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 26, 2015

Overall, I enjoyed my stay at the Sandcastle Resort. I was at the beach most of the time- beach was great; less crowded than most places, and filled with crystal clear water and soft sand that could be mistaken for flour! You could rent paddle boards and kayaks for about $25 each for an hour, and there were boogie boards... More 

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for visiting the Sandcastle Resort at Lido Beach. I have forwarded your comment to our Housekeeping department regarding your coffee maker and the replenishment of the water and tissue. I do apologize for the breakdown on those items. If I can be of any help in the future, please call me directly at the resort. Again, thank you... More 

Birmingham, Michigan
1 review
5 of 5 stars Reviewed March 23, 2015

This was our first visit to Sandcastle and it was a wonderful experience. Although it is an older facility, the rooms and amenities were fine and clean, and the location ideal. The beach is magnificent and the beach attendants (Brad, Forest, Dave and Max) were personable and did a great job. Housekeeping was done daily and we have no complaints.... More 

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New England
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 20, 2015

After visiting family for a number of days we were able to carve out the final day of our vacation, staying at Sandcastle. We had a Gulf front room, which was so beautiful to watch the sunset from, and because of this we decided on room service for dinner, which was relaxing and excellent. Rooms are simple, clean, appear to... More 

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Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for visiting us at the Sandcastle during your stay here in west Florida. I will pass along your comments to our management team so they can share with fellow associates. The positive comments will be appreciated by all. Please visit us again when you are back in the Sarasota/Lido Key area. Regards, Eddie S. More 

hedesunda
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 17, 2015

This hotel has the absolutely best location on Lido Beach. Without question. The food is very good ..better than 4 or 5 star restaurants actually. and the staff are friendly and serviceminded..........but...... The hotel is in great need of rejuvanation and renovation. It felt like we were living in an old motel...not a resort . Sorry.

Was this review helpful? Yes 3
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for the comments regarding your stay here at the Sandcastle. Yes, we do have a spectacular beach with great sunrises and sunsets. I will pass along your comments to the Chef and his kitchen staff regarding the quality of their food; they will appreciate your comments. We do try to make daily improvements to the property and there... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

We had changed our reservation at the last minute to the Sandcastle hotel and we were so glad we did. The hotel is more motel style with self park and no valet which on first site didn't appeal to us but as it turned out it was wonderful. The hotel had a free shuttle bus at your disposal that took... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2015

I had booked this hotel the first week in March, and was very disappointed to find that the beach directly in front of the hotel (and down the beach going left and right) was fenced off and being excavated. I realize that this hotel is not personally responsible for this, but I believe that there should been notification/disclosure if the... More 

Was this review helpful? Yes 2
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

The beach renourishment is now complete. The days given us when the work would be done were impacted by bad weather and mechanical issues by the company conducting the renourishment. Therefore, we were never sure as to when the work in front of the resort would take place. The additional beach is quite substantial and provides a panoramic view of... More 

2 reviews
2 of 5 stars Reviewed March 15, 2015 via mobile

My family has stayed here for over 14 years and this was our first time down there under the new ownership. It is way over priced for what it is and upon check out we found out that the price we were given was about 1200 less what whst we were actually charged. We always rent atleast 4 rooms every... More 

Was this review helpful? Yes
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am not quite sure what you mean by price you were given was actually 1200 less than charged, but if you will send me your information I will review your folio as well as check your history and get back to you. Regards, Eddie S. eddie.sipple@sandcastlelidobeach.com More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool bar(5)
  • Gulf view room(4)
  • Lido Beach(4)
  • Gift shop(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (3)
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