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All 48 Sarasota hotels

Sandcastle Resort at Lido Beach

3.0 of 5 Hotel   |   1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
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Sandcastle Resort at Lido Beach
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Ranked #29 of 48 Hotels in Sarasota
A recent review
3 of 5 stars Reviewed August 5, 2014
Mike C
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832 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sandcastle Resort at Lido Beach
See the most recent reviews
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 5, 2014

We spent two weeks here in July and enjoyed our time in the Sarasota area. We were a little disappointed with the location of the poolside room allocated to us on arrival and asked if we could upgrade to either a room with a view of the sea or a larger room with bigger beds and storage, in view of... More

Was this review helpful? Yes 2
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for visiting the Sandcastle Resort at Lido Beach. I have passed along your comments regarding the staff and your dining experience to the various departments. We are continually working to improve the look and feel of the resort in all areas, including the guest rooms. In some sections of the resort we have changed out furniture, mirrors, bedding... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

Our family have stayed in this hotel I think 7 times over the last number of years while on vacation from Ireland. Room 168 has been our bolthole. Mark my son was very hard to fed at breakfast but loved porridge. The hotel went out of their way to make sure mark got porridge every day to set him up.... More

Was this review helpful? Yes 2
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for the comments regarding your stay here at the Sandcastle Resort. I will pass along your comments to the kitchen, front desk and pool bar staff. They will certainly appreciate them. Looking forward to having you stay with us again in September. Regards, Eddie S. More

Memphis, Tennessee
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 31, 2014

Having stayed here several times when it was owned by Helmsley we were a little apprehensive about what we might find under new ownership but weren't disappointed. All of the staff is still great. Our housekeeper was the best and we had no problems with the room at all. Our only complaint is a small one and it is the... More

Was this review helpful? Yes 4
Orlando, Florida
Top Contributor
58 reviews 58 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed July 31, 2014

I recently stayed here and was concerned due to the other comments regarding this motel. It is very old, very tired and needs a severe renovation to the rooms. The bathroom was awful, the toilet seat was so low to the floor a toddler could use it with no problems. We stayed two nights and had to call the front... More

Was this review helpful? Yes 5
Mims, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 30, 2014

If you want a cheap dirty hotel for a big price just to be at the beach....stay here. Upon arriving we were not allowed to check in early which is understood so we perused the property and were excited about the beach so close! Later on we checked in and received a room that had stains on the carpet and... More

Was this review helpful? Yes 4
Cape Coral, Florida, United States
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 28, 2014

I researched the area extensively before deciding to stay at Sandcastle Resort. I knew it had some bad reviews, but the style of the hotel was too tempting with the beach so close and the pool in close proximity, along with the tiki bar so close by. I'm giving the review three stars because the beach is beautiful, and some... More

Was this review helpful? Yes 3
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am glad to read about the positive comments regarding Forest & Brook, but deeply disappointed to read about one of our staff being rude. That is not acceptable behavior, nor how we want to run our business. For that, I apologize. Our maintenance staff is working on the AC, new coils have been ordered. We would like to have... More

Dayton, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 27, 2014

Front desk clerks not very friendly, got more info from one of the houseman. Rooms are just OK, nothing special for the high rate. Pools are nice but both were warm on the 90 degree days of our stay, would prefer cooler water to refresh. Hotel has several bikes to use...only you have to pay 25 bucks if you want... More

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am disappointed to read, and do apologize for, our front desk not being friendly during your time with us. We do not want that type of presentation at our resort. It has been addressed with the front desk staff. The 3-hour use of the bikes is part of the resort fee, which includes other amenities throughout the resort: in-room... More

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 24, 2014

nWe have been coming here for YEARS! No its not a high class hotel,... Its dated and needs many things changed. But money can not replace a warm, caring place you called home for so many years! New owners came in and of course its all about MONEY!!!!! They could careless what you think, they even said, once the old... More

Was this review helpful? Yes 4
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I have read your review, and although we do appreciate the business, I find it somewhat concerning on a few counts. I have never made a comment regarding regulars moving on, nor has anyone in the company that I have spoken with made that type of comment. On the contrary, I spent a good amount of time talking with long... More

Cocoa Beach, Florida
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 23, 2014

We made the reservation for July in Jan with a confirmation price. When we checked out, it was $56 more than the confirmation. I know the hotel switched ownership, but the original price should be honored. I emailed them on July 8, but never heard anything back. The $25 resort fee should definitely be returned for July 6 since they... More

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014 via mobile

It was a hastle at first since my mother in law works at an affiliated location and they couldnt send over the credit card authorization, but we didnt arrive to the resort until later in the evening but it was a view of the perfect sunset, rooms were clean, and we went to the restaurant and the food was outstanding.... More

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for visiting us at the Sandcastle Resort. I am glad to hear you had an enjoyable experience. I will pass along to the various departments your comments regarding your stay. Please let me know if I can be of any assistance in the future if you are planning another getaway. Regards, Eddie S. More

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Hotel Summarization (Beta)

What travelers say

  • Lido Beach(12)
  • Very nice(9)
  • Gulf view room(7)
  • Pool bar(7)
  • Armands circle(6)
  • Gift shop(4)
  • Great Place(3)
  • Ground floor(3)
  • Friendly and helpful(3)

Additional Information about Sandcastle Resort at Lido Beach

Address: 1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandcastle Resort at Lido Beach 3*
Number of rooms: 179
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Also Known As:
Helmsley Sandcastle Sarasota
Sarasota Helmsley Sandcastle
Helmsley Sandcastle Hotel Sarasota

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