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All 48 Sarasota hotels

Sandcastle Resort at Lido Beach

3.0 of 5 Hotel   |   1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
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Sandcastle Resort at Lido Beach
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Ranked #30 of 48 Hotels in Sarasota
A recent review
5 of 5 stars Reviewed August 11, 2014
UkField uk
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825 reviews from our community

Traveler rating
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    174
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sandcastle Resort at Lido Beach
See the most recent reviews
Spring Hill, Florida, United States
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 12, 2014

Just a quick note about our stay at your hotel this past weekend. First, my wife and I live in Hernando County, about 2 1/2 hours north from Sarasota. We left early Sunday morning and arrived at your hotel at 10:30am. We knew check in wasn't until 3pm, ( which makes absolutely no sense since as we all know living... More

Was this review helpful? Yes 13
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I see by your comments that our resort did not meet any of your expectations. For that, I do apologize. Regarding early check-in, we do try to accommodate our guests when arriving early. Depending on the number of checkouts and the room categories of the hotel is what dictates the ability for an early check-in. After reading your comments, I... More

uk
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 11, 2014

We have visited this hotel for the past 20+ years! and have really grown to love it through its beautiful location and friendly staff. We were concerned before visiting after reading several reviews about the changes being made with certain things, however these changes once arrived proved to not be an issue for us at all! The friendly faces which... More

Was this review helpful? Yes 3
Woerden, The Netherlands
Top Contributor
50 reviews 50 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 10, 2014

What a great location. Directly at the beach. Nice swimming pool but the rooms are run down! They need to be updated!!! If you are there for a night like us, you will be fine , but I wouldn't want to stay there for two weeks... High- rough carpet in the ground floor rooms.... They smelled if wet cat... I... More

Was this review helpful? Yes 2
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

At the moment, we are in the process of updating some of our rooms, as well as other parts of the property. Your comments regarding the front desk arrival & delivery experience are well taken- they have been posted at the desk for all desk associates to read. Thank you for visiting the Sandcastle and I do hope you return... More

St. Albans, United Kingdom
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 5, 2014

We have been going to the Sandcastle for several decades, a fact the hotel management seem unaware of. Indeed, they seem unaware that anyone ever comes back. I suppose they get all the trade they want without encouraging or recognising repeat visits (The Constantinou brothers running hotels in Cyprus sent us Christmas cards for years after we visited with their... More

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Having read your review, I want you to know that we very much appreciate any and all guests who have stayed here over the years. I, personally, spend a good amount of time making reservations for our long term guests. In the future please email or give me a call and I will be happy to do that for you.... More

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 5, 2014

We spent two weeks here in July and enjoyed our time in the Sarasota area. We were a little disappointed with the location of the poolside room allocated to us on arrival and asked if we could upgrade to either a room with a view of the sea or a larger room with bigger beds and storage, in view of... More

Was this review helpful? Yes 2
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for visiting the Sandcastle Resort at Lido Beach. I have passed along your comments regarding the staff and your dining experience to the various departments. We are continually working to improve the look and feel of the resort in all areas, including the guest rooms. In some sections of the resort we have changed out furniture, mirrors, bedding... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

Our family have stayed in this hotel I think 7 times over the last number of years while on vacation from Ireland. Room 168 has been our bolthole. Mark my son was very hard to fed at breakfast but loved porridge. The hotel went out of their way to make sure mark got porridge every day to set him up.... More

Was this review helpful? Yes 2
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for the comments regarding your stay here at the Sandcastle Resort. I will pass along your comments to the kitchen, front desk and pool bar staff. They will certainly appreciate them. Looking forward to having you stay with us again in September. Regards, Eddie S. More

Memphis, Tennessee
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 31, 2014

Having stayed here several times when it was owned by Helmsley we were a little apprehensive about what we might find under new ownership but weren't disappointed. All of the staff is still great. Our housekeeper was the best and we had no problems with the room at all. Our only complaint is a small one and it is the... More

Was this review helpful? Yes 4
Orlando, Florida
Top Contributor
57 reviews 57 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed July 31, 2014

I recently stayed here and was concerned due to the other comments regarding this motel. It is very old, very tired and needs a severe renovation to the rooms. The bathroom was awful, the toilet seat was so low to the floor a toddler could use it with no problems. We stayed two nights and had to call the front... More

Was this review helpful? Yes 5
Mims, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 30, 2014

If you want a cheap dirty hotel for a big price just to be at the beach....stay here. Upon arriving we were not allowed to check in early which is understood so we perused the property and were excited about the beach so close! Later on we checked in and received a room that had stains on the carpet and... More

Was this review helpful? Yes 4
Cape Coral, Florida, United States
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 28, 2014

I researched the area extensively before deciding to stay at Sandcastle Resort. I knew it had some bad reviews, but the style of the hotel was too tempting with the beach so close and the pool in close proximity, along with the tiki bar so close by. I'm giving the review three stars because the beach is beautiful, and some... More

Was this review helpful? Yes 3
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am glad to read about the positive comments regarding Forest & Brook, but deeply disappointed to read about one of our staff being rude. That is not acceptable behavior, nor how we want to run our business. For that, I apologize. Our maintenance staff is working on the AC, new coils have been ordered. We would like to have... More

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Hotel Summarization (Beta)

What travelers say

  • Lido Beach(13)
  • Very nice(9)
  • Gulf view room(7)
  • Pool bar(7)
  • Armands circle(6)
  • Gift shop(5)
  • Great Place(3)
  • Ground floor(3)
  • Parking garage(3)
  • Friendly and helpful(3)

Additional Information about Sandcastle Resort at Lido Beach

Address: 1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandcastle Resort at Lido Beach 3*
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Also Known As:
Helmsley Sandcastle Sarasota
Sarasota Helmsley Sandcastle
Helmsley Sandcastle Hotel Sarasota

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