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All 47 Sarasota hotels

Sandcastle Resort at Lido Beach

3.0 of 5 Hotel   |   1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
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Sandcastle Resort at Lido Beach
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70%
Ranked #24 of 47 hotels in Sarasota
A recent review
3 of 5 stars reviewed 2 days ago
marshmellowSavannah Savannah
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810 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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Savannah
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My family and I have been visiting the Sandcastle for nearly twenty years. We truly loved the Helmsley Sandcastle. Because we came each year we knew many of those who worked at various levels and capacities. In fact, that was one aspect we loved--the friendliness of literally everyone who worked there. When we called to book our rooms for this... More

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Sarasota, Florida, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stayed here for the boat races on July 5th paid $300 for room and then on Sunday were told by front desk we were not allowed on resort without wristband. People in front desk were rude and nasty, I know its a management change but they are totally not winning any new or future guests this way!!

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Miramar, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Recently our family get away at Sandcastle turn out to a nightmare, I booked thru Expedia, paid $245+ For a beach view in which call a resort on 6/24 for one night family get away. Thru the website the room look so nice, we were so disappointed as the minute we got there. The "RESORT" is so old, look more... More

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I want to apologize for the experience you had while staying at the Sandcastle Resort. Your comments have been reviewed and addressed by our Housekeeping and Maintenance staffs. We take all comments seriously, and will work to deliver a product guests expect to receive. Again, my apologies for your experience. Regards, Eddie S. More

Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Wow, what HORRIFIC management and treatment of guests, Adam to be specific and his bosses. Never has my family been treated soooo badly by a resort and I travel 4-6 times a year to different resorts so it is something to be said for it. I am also a member of MPI South (Meeting Planners Intnl) , Resort and Commercial... More

Was this review helpful? Yes 4
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am sorry to hear about your experience while staying with us at the Sandcastle over the past weekend. It is clear by your comments and references that we failed to deliver a service and product you were looking for. Again, please accept our apologies; we will work to improve in the areas you referenced. Regards, Eddie S. More

Sarasota, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This older property was the only place that had rooms left over Fourth of July weekend when I booked just three weeks prior. Lido Key is known for their boat races which occur on the Sunday of that holiday weekend and attract over 100,000 visitors that day. The primary purpose for staying there was to invite family and friends to... More

Was this review helpful? Yes 3
Sarasota, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed for eight years at this hotel and have always had a great time. Front office staff, (Adam Simard) was most helpful with all questions. Staff treated everyone in professional manner and as it was the Suncoast Offshore Grand Prix, there were many guests. We will stay again at this resort and recommend to everyone. Stephen Weeks, Realtor.

Was this review helpful? Yes 3
Fort Collins, CO
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 4 nights here in June 2014 with a friend. Yes, the rooms are a little tired and need some cleaning, but you can't beat its location. We counted 25 steps from our room, down the stairs and to the sandy beach. Wow! The beach is gorgeous, and the guys working the area are quick to set up a... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

we stayed there for one night on June 21st. We arrived a little early but we were able to check in. the room that they gave us had a LEAK! we waited about 30 min for maintenance to come. we thought they fixed the problem only to find out that the leak was BACK. we asked if we can change... More

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Vancouver, Canada
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A good place for a get away. The location of the hotel is very good, right on the beach and a five minute drive from the shopping and business area. Beach view was really good but the bathrooms need some serious upgrades. Corrosion on taps and our room had a bath with large cracks in it which, If you wanted... More

Was this review helpful? Yes 2
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I want to thank you for staying with us at the Sandcastle Resort on Lido Beach. I apologize for the condition of the bathroom and have forwarded your comments to the Maintenance and Housekeeping departments so they may address the issues. Thank you for the business, and hope to have you visit us again. Regards, Eddie S. More

Wichita, Kansas
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Myself and 3 girlfriends went first weekend of June 2014. The rooms were clean and spacious but very outdated. We had a plastic/leather couch in ours. But most disappointing were the bathrooms lots of mold in the grout and missing ceiling tiles, etc. Staff at the tiki bar was outstanding. The cleaning crew was a bit slow on cleaning rooms... More

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Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for visiting the Sandcastle Resort. I apologize for the condition of the bathroom and the lack of a quick response to requests from the Housekeeping staff. These issues have been forwarded to the Housekeeping manager to address. Our lighting, especially on the beach side of the property, is kept low during turtle nesting season, May through October. We... More

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Hotel Summarization (Beta)

What travelers say

  • Lido Beach(13)
  • Very nice(9)
  • Gulf view room(7)
  • Pool bar(7)
  • Armands circle(6)
  • Gift shop(5)
  • Friendly and helpful(3)
  • Great Place(3)
  • Ground floor(3)
  • Parking garage(3)

Additional Information about Sandcastle Resort at Lido Beach

Address: 1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandcastle Resort at Lido Beach 3*
Reservation Options:
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Also Known As:
Helmsley Sandcastle Sarasota
Sarasota Helmsley Sandcastle
Helmsley Sandcastle Hotel Sarasota

381 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 On the Beach Hotel in Sarasota #10 Romantic Hotel in Sarasota
Hotel Class
Official Description (provided by the hotel)
A tropical paradise at the Sandcastle Resort at Lido Beach in Sarasota, FloridaSandcastle Resort at Lido Beach has a relaxing sunny resort flavor, with a storybook seaside setting on a 600 foot strand of private, natural white sand beach on the Gulf of Mexico.Sun. Sand. Swaying Palm Trees. And Great Service, Too. You'll be treated to thoughtful touches, such as a morning newspaper and a small refrigerator for chilling beverages and snacks. Free wifi is also available throughout the property. Plus the pleasures of outdoor dining for both breakfast and lunch are virtually right outside your door. What's more, our recreation staff can provide personalized sailing lessons. There's a convenient Gift Shop on premises and we're within easy walking distance of popular St. Armands Circle, with its fine shopping and entertainment attractions. ... more   less 
Number of rooms
179

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