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Sandcastle Resort at Lido Beach

1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
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Sandcastle Resort at Lido Beach
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Ranked #28 of 46 Hotels in Sarasota
A recent review
4 of 5 stars reviewed 5 days ago
Ryan K Milwaukee, Wisconsin, United States
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961 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milwaukee, Wisconsin, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I arrived late in the evening for a 2 night stay at the Sandcastle Resort. Upon our arrival the desk attendant was extremely friendly and helpful. She pulled out a map and told us how to get around the resort (not too difficult because the resort is not huge), but still very helpful. The rooms were a... More 

Was this review helpful? Yes 1
yarm cleveland
Contributor
20 reviews 20 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Chose this hotel as it was near to the sailing club where husband was competing. On arrival late at night reception was abrupt and unfriendly. Initially rooms looked like something from Bates Motel. Couldnt put our finger on what it was . Appeared clean enough at first glance but smelt damp and musty. Beds were however comfortable and sheets were... More 

Was this review helpful? Yes 1
Phoenix, AZ
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I recently visited Lido Key for a wedding. The majority of the wedding party stayed at the Lido Beach Resort but we decided to stay at the Sandcastle because that was where the Ceremony was to be held. The weather and the scenery were absolutely beautiful for the seaside wedding. The resort itself was nice, however somewhat... More 

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TN
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I cannot say enough good things about the Sandcastle! Yes, it is an older hotel with older rooms. But very clean. We stayed in an ocean front room. It was our 20th wedding anniversary and we were not disappointed. The staff was terrific, everyone from the front desk, to servers, bartenders, housekeeping and management were friendly and helpful. We started... More 

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Hackensack, New Jersey
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our week-end stay 4/18 and 4/19 was a very pleasant surprise after reading a few negative reviews. The room overlooking the pool with partial beach view was clean and well kept. The beach and hotel amenities were fabulous. the hotel desk clerk were great. Due to a medical occurrance we had to check out a day early. Upon informing the... More 

Was this review helpful? Yes 4
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have visited this resort twice to teach Miracle Swimming classes. The location near St. Armand's Circle speaks for itself. The beach is incredible. Most notably, I was dazzled by the service, assistance, and support my adult students and I received from the pool manager, Brad. When you visit, please track him down and see for yourself how kind and... More 

Was this review helpful? Yes 1
Rochester, New York
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

AAA-rated. Right on a beautiful, Gulf beach. Water was 81F, pools were similar. Beach is clean and maintained. Resort fee includes umbrella/beach chair/towels, bottled water in room, coffee maker, bicycles. Food and bar prices are about same as town. Breakfast and breakfast buffet was offered, and again at competitive prices. Like most older buildings of the era, some noises from... More 

Was this review helpful? Yes 3
Thurmont, Maryland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I were here for a large family reunion weekend. Our room was on the 4th floor ocean front and was quite nice. It's a traditional older style beach hotel but our room was attractive, clean, and comfortable. A small refrigerator was provided. The bathroom was small but perfectly fine. The hotel employees were friendly and helpful. There... More 

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Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for using the Sandcastle Resort for your reunion. I will pass along your comments regarding our friendly and helpful staff; they will be appreciated. It is good to read that you were able to use the different amenities the resort offers during your stay. And yes, the shuttle is a convenient way to shop or go out for... More 

Omaha, Nebraska
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Love the Sandcastle! The beach is amazing and the beach staff Brad, Dave and Forrest are the best! We visited in March 2014 and hoped that Brad and Dave would be there this year. We would have been so disappointed if they weren't. These guys meet 100's of families and they remember you like you were there last week. Sandcastle... More 

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Yes, Brad, Dave & Forrest are great guys and do try to make their guests have an enjoyable day at the beach or at the pool. We receive many positive comments on their performance in the hot sun. More importantly, their genuine desire to provide a good experience shows through in the way they carry out their day, not only... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Like most of the reviewers, I agree that you need to weigh the pros and cons. The pros are that the beach is wide, stunning, and lots of room to spread out. The staff on the property are all great, there is a nice (but pricey) breakfast (buffet or menu) served both inside and outside by the pool each morning,... More 

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for your comments on your stay at the Sandcastle Resort. Regarding the parking situation you refer to on the weekend night, this was a special event for the local community. It was a fundraiser for an organization that addresses the needs of underprivileged children. Yes, there were a lot of vehicles parked in the building, but in our... More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool bar(5)
  • Gulf view room(4)
  • Lido Beach(4)
  • Gift shop(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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