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Sandcastle Resort at Lido Beach

1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
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Sandcastle Resort at Lido Beach
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Sandcastle Resort at Lido Beach
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1,005 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rhos-on-Sea, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is amazing. Walk straight out on to the warm sand and into the beautiful warm Gulf of Mexico. Sun beds, towels, umbrellas and tables are there for your use and put into the position you want on the beach by very friendly, helpful hotel staff. Our room was lovely with 2 full sized beds, coffee... More 

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Sunnyside, New York
Level Contributor
116 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The location has a great view of Gulf of Mexico, the view of dolphins swimming with humans, me swimming with dolphins, me getting more tan, bla bla bla. The sand can't company with Siesta Key sand of course. Let's talk about the castle of the sand, I'm a fan. The room includes 2 full-sized bed (doesn't help a couple much,... More 

Was this review helpful? Yes 1
Franklin, Wisconsin
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been going to LIdo Key Beach since 1974 and staying at the Sandcastle every time. The rooms and resort is dated and not the greatest. However, its the location. You have 2 pools, Pool bar, gift shop and a nice place to eat, I like the breakfast outside around the pool. The beach with white sand and shells... More 

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Pembroke Pines, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Sandcastle Resort Hotel on July 15-17. It was a great location. We had the gulf view right on the beach. It is a beautiful place. It is very clean and the staff are friendly. I read the previous reviews before I booked. The wifi worked no problem at all. The bed was comfortable and the air conditioner... More 

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Bolton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is just amazing there is nothing bad to say about it. From check in to check out the staff were great and so friendly. The hotel is right on the beach and a lot of the rooms have a sea view, including ours. The rooms are very clean and they get cleaned every day with fresh towels provided.... More 

Was this review helpful? Yes 1
Roscoe, Illinois
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Previously I have always stayed at a chain hotel, closer to St. Armands. But, my first time bringing my daughters (ages 7 & 10) to Sarasota I thought a resort like this would be ideal. It was perfect, and they want to come here and stay here every year. The structure is outdated, but it felt like old-time FL charm... More 

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Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for the comments regarding your stay here at the Sandcastle. We are pleased to read you enjoyed your stay and your comments will be passed along to the other associates of the resort. We thank you for the business and hope you return again soon. Regards, Eddie S. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Rooms are a bit outdated, no microwaves. Location and beach access are perfect. Staff is wonderful! I will be going back next year. Kids ages 8 and 11 loved it, as well. Great little restaurant and pool bar for snacks and sandwiches.

Was this review helpful? Yes 1
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am happy to read that you enjoyed your stay here at the Sandcastle. It is a wonderful beach for children-of any age. I will pass along the comments you made regarding our staff; they will appreciate the feedback. Again, thank you for visiting us here at the Sandcastle Resort at Lido Beach. Regards, Eddie S. More 

Los Angeles, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Deck supports are rotted and some are completely missing. It's a wonder that Building and Safety hasn't red tagged this place! "Upgraded" (?) to a garden room from a non-view room. Walls, door, light switches with black fingerprints...yuk! hated to touch anything. Linens were clean. Bathroom window filthy. Toilet must be at least 60 years old. Charged resort fee for... More 

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Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I am sorry to read of your experience here at the Sandcastle. This is not the type of stay we want our guests to have. Your comments have been forwarded and reviewed by the department heads so they may address the issues you have pointed out in this review. As an example, the auto grat of 18% should be pointed... More 

Paxton
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great time at this resort for the Grand Prix races this weekend. Staff was very friendly and helpful. My only complaint would be the beer was not cold and prices seemed to be inflated for the holiday weekend.

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Camp Hill, Pennsylvania
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The excellent: You can't beat the location. The beach is fantastic. The hotel's beach workers were terrific. Shout out to Max & Forrest who were simply wonderful. They were warm & friendly & super professional. They assisted us each day getting our umbrella & chairs set up & Max was Johnny on the spot to wheel my husband on &... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool bar(5)
  • Gulf view room(4)
  • Lido Beach(4)
  • Gift shop(3)
Questions? Get answers from hotel staff and past guests. Ask a question

436 photos of this hotel

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Room/suite (76)
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Pool/beach area (109)
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Dining (10)
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Hotel & grounds (95)
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Bathroom (11)
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Family/play areas (1)
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Other (73)

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Room/suite (2)
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Pool/beach area (1)
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Hotel & grounds (1)
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Dining (1)
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Other (1)
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