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All 47 Sarasota hotels

Sandcastle Resort at Lido Beach

3.0 of 5 Hotel   |   1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
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Sandcastle Resort at Lido Beach
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69%
Ranked #28 of 47 hotels in Sarasota
A recent review
3 of 5 stars reviewed 2 days ago
LyndaGail98 Cocoa Beach, Florida
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820 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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English first
Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

nWe have been coming here for YEARS! No its not a high class hotel,... Its dated and needs many things changed. But money can not replace a warm, caring place you called home for so many years! New owners came in and of course its all about MONEY!!!!! They could careless what you think, they even said, once the old... More

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Cocoa Beach, Florida
1 review
3 of 5 stars Reviewed 2 days ago NEW

We made the reservation for July in Jan with a confirmation price. When we checked out, it was $56 more than the confirmation. I know the hotel switched ownership, but the original price should be honored. I emailed them on July 8, but never heard anything back. The $25 resort fee should definitely be returned for July 6 since they... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

It was a hastle at first since my mother in law works at an affiliated location and they couldnt send over the credit card authorization, but we didnt arrive to the resort until later in the evening but it was a view of the perfect sunset, rooms were clean, and we went to the restaurant and the food was outstanding.... More

Was this review helpful? Yes 1
oswaldtwistle
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our beach front room had the most amazing view from the balcony shame that we had smokers at either side of us as it though. Room very tired and not as clean as we would have liked. WiFi rubbish. On leaving we were given a bill with an extra $25 +tax PER DAY,this was a huge extra expense that we... More

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is an older property and the rooms aren't as lush but who goes to the beach to sit in the room? Perfect beach location! They offer complimentary beach towels, chairs umbrellas, paddle boards, noodles, bikes....the list goes on and on! The staff said we will do whatever it takes to make you happy!! and they did, Colin at the... More

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Panama, Republic of Panama
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were really looking forward to a stay on the beach, but was deeply disappointed. The hotel is terribly overpriced for the room we got, which aside from the room being old, tired, dark and small, we were given a room next to the kitchen! It was so bad, we checked out early the next day and looked for another... More

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Doha, Qatar
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was clean but looked somewhat tired. I object to the hire resort fee and felt it was quite expensive for the stay. The wait to check was at least 20 minutes as there was only one person on the desk. There were no lifts so had to drag suitcases upstairs.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Preston
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here on 6/7th July for a wedding which was on Holmes beach, based on other reviews we decided to be open minded, from checking in to leaving we were disappointed, management/ check in staff do not have care in the world and were more bothered about taking our card details for payment. Was not informed of the $25 a... More

Was this review helpful? Yes 7
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for the comments regarding your stay at the Sandcastle. I am sorry that we did not meet your expectations in our product nor our service. We are working to make changes at the property in both the product and service areas, so that these types of experiences do not happen. I do apologize for your experience. If you... More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

The rooms were awful looking ...old ..the bathroom was too small, outdated and pathetic. The building and rooms appeared to be built in 1930's...the beds were so hard until I could hardly sleep at night. The best part of this hotel was the outdoor pool chairs and breakfast. After paying resort fees the breakfast should have been free. Beware ,,,you... More

Was this review helpful? Yes 4
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I have reviewed the comments regarding your stay here at the Sandcastle. I apologize for the dissatisfaction with your stay. We are working to upgrade the property in different areas through the summer months; hoping to update our product as much as possible and deliver a positive experience to our guests. Again, I do apologize for your experience while staying... More

Savannah
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I have been visiting the Sandcastle for nearly twenty years. We truly loved the Helmsley Sandcastle. Because we came each year we knew many of those who worked at various levels and capacities. In fact, that was one aspect we loved--the friendliness of literally everyone who worked there. When we called to book our rooms for this... More

Was this review helpful? Yes 5
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

I have reads the comments regarding your stay here at the Sandcastle and feel very badly about your experience. Being such a loyal guest, I would want you to have the same memorable experience you have been accustomed to when visiting the resort. I do hope you plan to return. If I can be of assistance in any way, please... More

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Hotel Summarization (Beta)

What travelers say

  • Lido Beach(13)
  • Very nice(9)
  • Gulf view room(7)
  • Pool bar(7)
  • Armands circle(6)
  • Gift shop(5)
  • Friendly and helpful(3)
  • Great Place(3)
  • Ground floor(3)
  • Parking garage(3)

Additional Information about Sandcastle Resort at Lido Beach

Address: 1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandcastle Resort at Lido Beach 3*
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Also Known As:
Helmsley Sandcastle Sarasota
Sarasota Helmsley Sandcastle
Helmsley Sandcastle Hotel Sarasota

382 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 On the Beach Hotel in Sarasota #10 Romantic Hotel in Sarasota
Hotel Class
Official Description (provided by the hotel)
A tropical paradise at the Sandcastle Resort at Lido Beach in Sarasota, FloridaSandcastle Resort at Lido Beach has a relaxing sunny resort flavor, with a storybook seaside setting on a 600 foot strand of private, natural white sand beach on the Gulf of Mexico.Sun. Sand. Swaying Palm Trees. And Great Service, Too. You'll be treated to thoughtful touches, such as a morning newspaper and a small refrigerator for chilling beverages and snacks. Free wifi is also available throughout the property. Plus the pleasures of outdoor dining for both breakfast and lunch are virtually right outside your door. What's more, our recreation staff can provide personalized sailing lessons. There's a convenient Gift Shop on premises and we're within easy walking distance of popular St. Armands Circle, with its fine shopping and entertainment attractions. ... more   less 
Number of rooms
179

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