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Quality Inn & Suites Airport

2.0 of 5
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4800 N. Tamiami Trail, Sarasota, FL 34234
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Quality Inn & Suites Airport
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Ranked #33 of 46 Hotels in Sarasota
A recent review
3 of 5 stars reviewed 4 weeks ago
Cmerland
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133 reviews from our community

Traveler rating
    17
    25
    38
    20
    33
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25
37
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

The staff are outstanding, the rooms on the other hand not so much! The carpet was so dirty after taking a shower the dirt stuck to our feet from the carpet! We ended up laying a trail of towels on the floor so we could walk around the room. The electrical outlets were loose and sparks flew from the nightstand... More 

Was this review helpful? Yes 1
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, I believe I have already sent you an email in response to your review. Let me repeat that I was very distressed to hear about your stay's difficulties. We always attempt to provide our guests with the best service and comfort, and take it very seriously whenever a guest is not satisfied. If you would please contact... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

This is a treat place to stay if you want to visit the Northern West coast of Florida and the amazing beaches like e.g. Siesta. The small Beach village is very charming and cozy! The hotel is absolutely fine although the pool is fast in shadow.

Was this review helpful? Yes
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you for your kind words in regards to your stay with us. We appreciate all of our guests and their opinions. Your review is brief, so it does not list your ideas of what you would like to see us improve upon. We strive to provide all of our guests with superior service and excellent features.... More 

Concord, North Carolina
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel, reasonable rates. Clean and courteous staff. Within walking distance (1-2 blocks) to a seafood restaurant and a pizza restaurant. Would recommend this hotel. Good hot breakfast with a nice selection of items.

Was this review helpful? Yes
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Joyce, Thank you so much for your glowing review. We appreciate your opinion and are very grateful that you chose to share your experience with others. We strive to always provide excellent service and superior comfort to all of our guests. I hope the next time you are in Sarasota you will stop in and say hello. We look... More 

ROCHESTER
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 28, 2015

The room was clean but not recently renovated. Certainly adequate and reasonably quiet. The morning staff was very friendly. The breakfast was great - perhaps too popular because it was very busy. Night staff a little grumpy but perhaps that is necessary to keep folks in order. Location was also good and I'd stay there again.

Was this review helpful? Yes
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you so much for you kind words. Your review will help us in improve the hotel's service and accommodations. I am very glad to see that you loved our breakfast selections. I am a little concerned though about what your remarks were regarding the night staff persons. As we seek to be sure each guests knows... More 

Rouen, France
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 22, 2015

Spacious room, good included breakfast and the wifi is working fine. But indeed it was not perfectly clean. Still, the beach isn't far and it is near the airport if you have to catch a flight early, it is a good cheap option.

Was this review helpful? Yes
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you for posting a review of our hotel and for you kind words. I will show your review to all of our staff. I am concerned though about a remark you made regarding your room's condition. We will be reviewing your stay to see how we can improve our rooms and service. To that end would... More 

Becket, Massachusetts
Top Contributor
59 reviews 59 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 20, 2015

This hotel was not great. We checked in and went to our room which smelled heavily of smoke. When I called the desk to ask about it I was assured it was a non-smoking room. When I said asked what could be done about the smoke smell, the desk clerk told me to leave the door open! The room was... More 

Was this review helpful? Yes
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Traveler, I am very sorry to hear that you were disappointed with your room and the service you received. In the interests of improving everyone's experience I hope you will take the time to contact us at the phone number below. Your review is very well written and informative, but there are some details we would like to... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 17, 2015

Last minute travel plans had us staying here. Not alot of choices in the area. Although the room was clean, it was definitely tired and dated on the inside. For. $249 a night, we were definitely hoping for a little bit more. I would hate to use the words hi speed and internet in the same sentence. Very slow!

Was this review helpful? Yes 1
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Traveler, Thank you for taking a few moments to post a review of our hotel. We appreciate all the opinions of our guests. At the time of your stay with us the area was experiencing a very high volume of travelers. I am very glad that we had a room available for you during this busy time. I am... More 

ashtabula ohio
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 15, 2015

We checked in here late after flying in from OH. Got to the hotel about 11:30pm. We went right to sleep and were awakened about an hour later by the sound of a mouse chewing on something!! Saw the mouse run down the desk and behind the frig. If it had not been 1am, we would have left right then!!... More 

Was this review helpful? Yes
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Traveler, I am very sorry that you were disappointed with your stay with us, and I am concerned about the issues you reported. I can not find any record of you reporting these issues to the desk so that we could correct them when they occurred. I also seem to have conflicting accounts of when exactly you stayed... More 

Stanford, Kentucky
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2015

We enjoyed our stay. Nice comfortable room. It was close to the many activities we did. We would stay there again. I thought the room was either new or recently remodeled. The people who checked us in were friendly.

Was this review helpful? Yes 1
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you so much for your kind words about your last stay with us. We work very hard to be sure that every guest enjoys their stay and takes home pleasant memories of their stay with us. I will be sure to show the front desk staff your comment about them. Please feel free to drop in... More 

Portland, Oregon
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 11, 2015 via mobile

We stayed here due to an error that we made a reservation at another hotel for the wrong day and they were full. It was getting late so we pulled in here and they had 2 rooms left. It was the dirtiest room we have ever been in. We had room 136 and I will give you just a few... More 

Was this review helpful? Yes 1
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Traveler, First, I apologize for the hotel and it's staff. I understand fully why you are upset, no one should have to stay in a room that does not meet their expectation. We will be attending to the issues you mentioned in your review as soon as we can. As I review the information of your stay it... More 

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