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Quality Inn & Suites Airport

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4800 N. Tamiami Trail, Sarasota, FL 34234
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Quality Inn & Suites Airport
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Ranked #32 of 46 Hotels in Sarasota
A recent review
4 of 5 stars reviewed 4 days ago
Mam T Rouen, France
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129 reviews from our community

Traveler rating
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    23
    37
    20
    32
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22
36
17
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Rouen, France
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spacious room, good included breakfast and the wifi is working fine. But indeed it was not perfectly clean. Still, the beach isn't far and it is near the airport if you have to catch a flight early, it is a good cheap option.

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Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you for posting a review of our hotel and for you kind words. I will show your review to all of our staff. I am concerned though about a remark you made regarding your room's condition. We will be reviewing your stay to see how we can improve our rooms and service. To that end would... More 

Becket, Massachusetts
Top Contributor
57 reviews 57 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel was not great. We checked in and went to our room which smelled heavily of smoke. When I called the desk to ask about it I was assured it was a non-smoking room. When I said asked what could be done about the smoke smell, the desk clerk told me to leave the door open! The room was... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Last minute travel plans had us staying here. Not alot of choices in the area. Although the room was clean, it was definitely tired and dated on the inside. For. $249 a night, we were definitely hoping for a little bit more. I would hate to use the words hi speed and internet in the same sentence. Very slow!

Was this review helpful? Yes 1
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Traveler, Thank you for taking a few moments to post a review of our hotel. We appreciate all the opinions of our guests. At the time of your stay with us the area was experiencing a very high volume of travelers. I am very glad that we had a room available for you during this busy time. I am... More 

ashtabula ohio
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We checked in here late after flying in from OH. Got to the hotel about 11:30pm. We went right to sleep and were awakened about an hour later by the sound of a mouse chewing on something!! Saw the mouse run down the desk and behind the frig. If it had not been 1am, we would have left right then!!... More 

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Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Traveler, I am very sorry that you were disappointed with your stay with us, and I am concerned about the issues you reported. I can not find any record of you reporting these issues to the desk so that we could correct them when they occurred. I also seem to have conflicting accounts of when exactly you stayed... More 

Stanford, Kentucky
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay. Nice comfortable room. It was close to the many activities we did. We would stay there again. I thought the room was either new or recently remodeled. The people who checked us in were friendly.

Was this review helpful? Yes 1
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you so much for your kind words about your last stay with us. We work very hard to be sure that every guest enjoys their stay and takes home pleasant memories of their stay with us. I will be sure to show the front desk staff your comment about them. Please feel free to drop in... More 

Portland, Oregon
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here due to an error that we made a reservation at another hotel for the wrong day and they were full. It was getting late so we pulled in here and they had 2 rooms left. It was the dirtiest room we have ever been in. We had room 136 and I will give you just a few... More 

Was this review helpful? Yes 1
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Traveler, First, I apologize for the hotel and it's staff. I understand fully why you are upset, no one should have to stay in a room that does not meet their expectation. We will be attending to the issues you mentioned in your review as soon as we can. As I review the information of your stay it... More 

McDonough, Georgia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We requested a down stairs handicap room and front desk manager went above and beyond her way to honor our request. Room was spacious and clean. I would recommend this hotel and would stay here again.

Was this review helpful? Yes 2
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Superb Guest, Thank you so much for your kind words. We always do our best to meet our guests many needs, but it is always refreshing to hear that we helped someone have a memorable stay. I will be sure to let the entire hotel staff see your comments. If you are ever in Sarasota again please drop in... More 

Brentwood, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel and it's staff need to be totally redone. I was traveling with special needs people and the staff treated them horribly. my son stepped on a piece of broken glass in the room. the outlets were hanging out of the wall one of them arced when we unplugged the computer. the staff was not willing to work with... More 

Was this review helpful? Yes
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Guest, Thank you for taking the time to bring these issues to our attention, but I believe we have already spoken about this matter. We have already issued you not one, but two refunds at different times. During your stay our staff We are more than willing to work with you on a resolution. We have also seen that... More 

New Haven, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was very clean and nice but the best part was the breakfast and what made it special was the host named Mila J. She was a very happy person and made the start of our day special.Every Hotel needs a MILA. Ron Williams from New Haven Indiana

Was this review helpful? Yes 1
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Treasured Guest, Thank you so much for your very kind words. I have shown Mila your email and it made her smile. We look very forward to being of service for you again. If you are in the Sarasota area again please drop by. Invite all your friends and family as well, we'd love to meet them all. Sincerely,... More 

Onalaska, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This room was over priced for the value. No discounts were given because it was the last available room even though people who walked in after us also got "the last room." The bathroom was tiny. Breakfast ok. Not worth the price we were charged.

Was this review helpful? Yes
Gm_Fl317, Guest Relations Manager at Quality Inn & Suites Airport, responded to this review

Dear Traveler, I am distressed to hear that we did not meet your expectations. On behalf of the hotel and it's staff I apologize. I am not sure what occurred with the check in process. The hotel honors many types of discount programs, such as AAA or AARP, United States Military Service and others. I am also unsure what exactly... More 

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