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BEST WESTERN PLUS Siesta Key Gateway

#12 of 46 Hotels in Sarasota
Certificate of Excellence
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6600 S. Tamiami Trail, Sarasota, FL 34231 (Formerly Holiday Inn Express)
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1 room 1 guest
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BEST WESTERN PLUS Siesta Key Gateway
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BEST WESTERN PLUS Siesta Key Gateway
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660 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Siesta Key Gateway
See the most recent reviews
green cove springs fl, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Above average staff.Associate who prepared breakfast was attentive and polite.Kept kitchen area(I peeped in) very clean .Had an issue with a sink and the problem was quickly attended to. Received a complementary entree at local restaurant for my inconvenience.Overall pleasant,comfortable stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Greetings Karin N. - Thank you for your recent review of our hotel. It is our pleasure to serve you and we are especially proud that we were able to meet your expectations. We look forward to providing the same level of service to you again in the near future and hope you will return to our property during a... More 

Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The night staff manager was the rudest person we had ever ever encountered at a hotel. His name was Maurice. We tried to talk to the general manager Mark the next day about the night manager and he literally brushed us off saying "that's how he is" we also tried to tell both managers that the TV in our room... More 

Was this review helpful? Yes 1
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Dear eilevllf - it is unfortunate that you chose this outlet to voice your inappropriate objection to the handling of the incident involving the destruction of our 42" LG television screen in your guest room. Your stay involved phone calls from 4 different rooms that evening around 12:30 AM, complaining about your middle of the night argument in your guest... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Some of the people at the front desk were rude. The breakfast was good with a lot of choices. Housekeeping was not the best either. Got the run around from the front desk on a few occasions! The location to the beach was good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Greetings 440brents - Thank you for taking the time to review your recent visit to our establishment. We appreciate hearing your thoughts with respect to staff and housekeeping. This will assist us when evaluating our guest’s needs and expectations. I hope you will come back and give us another chance to provide you with outstanding service in the future. More 

ORMOND BEACH, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was nice, rooms were clean and staff was friendly and helpful. The pool area was suprisingly nice with a fire pit and pool bar. The breakfast was pretty good and they did a good job of keeping it stocked with breakfast items. I would definitely stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Thank you for your recent review of our hotel. It is our pleasure to serve you and we are especially proud that we were able to meet your expectations. We look forward to providing the same level of service to you again in the near future and hope you will return to our property during a return trip to Sarasota. More 

Naples, Florida
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was very happy with my stay at this Best Western..The room was very clean and comfortable..Katherine, the clerk at the desk when I checked was very warm and friendly and the check-in process was very quick and easy..The lobby was clean ..the complimentary breakfast was an added bonus.. It was a very good value .. I will be happy... More 

Was this review helpful? Yes
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Thank you for your recent review of our hotel. We know you have many choices when you arrive in a resort area and we truly appreciate the opportunity you gave us to provide excellent service and accommodations during your stay. We look forward to providing the same level of service to you again in the near future. More 

BONITA SPRINGS, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great Hotel! Staff cordial, go beyond their duties. We had trouble with noisy, non cooling air conditioner, They changed our room immediately without fanfare. Made our vacation very enjoyable even though it rained for 3 straight days ! The staff recommended great restaurants, tour areas, gave great directions, discount tickets,. We shall be back!!!!.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Thank you for your recent review of our hotel property. We strive to exceed our guests’ expectations and are truly inspired by your positive comments and compliments. All reviews are shared with our staff and monitored on a regular basis in order to continue to strive for the highest in guest satisfaction. We hope we will have the pleasure of... More 

Chennai (Madras), India
Level Contributor
116 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Quiet nice good place to stay. Spacious rooms clean bed tidy bath room. Hearty break fast. Over all good food and good service. On our arrival @ 2 pm (after our long drive from Orlando) the reception staff refused to give us room until 4 pm and did not permit early check in though rooms were ready and available

Was this review helpful? Yes 1
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Greetings chettiyappan - Thank you for your recent review of our hotel property. All reviews are shared with our staff and monitored on a regular basis in order to continue to strive for the highest in guest satisfaction. Just to clarify, our check in time is not until 4 PM as we may not have your room type available prior... More 

UK
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great modern hotel with friendly and helpful staff. Rooms are very clean and smart. Good facilities pool, gym and small laundry room. Breakfast included which was well laid out and had a good choice with a different choice of hot food daily. Location 10 minute drive to public Siesta Key beach and various shops all around. Would... More 

Was this review helpful? Yes 1
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Greetings Debbie B. - Thank you for your recent review of our hotel. It is our pleasure to serve you and we are especially proud that we were able to meet your expectations. We look forward to providing the same level of service to you again in the near future and hope you will return to our property during a... More 

The Villages, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 28, 2015

The room was very neat and the bed was amazingly comfortable! A full breakfast had options for anyone whether you are carb freaks for high protein folks. Staff was very friendly & respectful. Truly a re-visit for us in the future! It was very close to Siesta key beach.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Greetings Roland W. - Thank you for your recent review of our hotel property. We strive to exceed our guests’ expectations and are truly inspired by your positive comments and compliments. All reviews are shared with our staff and monitored on a regular basis in order to continue to strive for the highest in guest satisfaction. We hope we will... More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed July 27, 2015

Excellent service, amenities and cleanliness of the entire facility. Hot Breakfast worth the stay. Staff was excellent. Very friendly and accommodating. Great proximity to the beaches and shopping. Definitely a do over.

Review collected in partnership with Best Western

Was this review helpful? Yes
SiestaHotelMgr, General Manager at BEST WESTERN PLUS Siesta Key Gateway, responded to this review

Greetings Paul B. - Thank you for your recent review of our property. We strive to exceed our guests’ expectations and are truly inspired by your positive comments and compliments. All reviews are shared with our staff and monitored on a regular basis in order to continue to achieve the highest scores attainable in guest satisfaction. We hope we will... More 

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