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Hilton Garden Inn St. Augustine Beach

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401 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
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Hilton Garden Inn St. Augustine Beach
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440 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Garden Inn St. Augustine Beach
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Jacksonville, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 6, 2013

We have been going to St Augustine Beach for several years every month or so to visit our daughter. We have tried several hotels on the beach. Garden Inn was the best so far. The employees were friendly and the room was clean, smelled fresh and the bed was fantastic (Sleep number) with a comforter that was both comfortable and... More 

Was this review helpful? Yes 1
Palmetto, Florida
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 2, 2013

Maybe an older place but it is very well kept and the room showed little wear. The bed was fabulously comfortable and there were plenty of large fluffy towels on check-in to last our two day stay. The rooms gets nice and dark and the only issue we experienced whatsoever was that too much light comes in around the door.... More 

Was this review helpful? Yes 2
Punta Gorda, Florida
Level Contributor
184 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed December 31, 2012 via mobile

Staff goes out of their way to be helpful, courteous, and works hard to resolve any issues. They make this place above average. Room and common areas were neat and clean, fixtures and furniture were above average hotel quality. The coffee at the guest stand was bitter and the food from the made to order breakfast was pretty much unacceptable.... More 

Was this review helpful? Yes 2
Trisha D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

I want to personally thank you for sharing your stay with us. I'm so pleased you found our staff friendly and accommodating and will your compliments on. I understand guest room presentation was a concern; it is for us as well. Reviews such as yours give us insight as to what we need to do to improve. I do hope... More 

Athens, Georgia
Level Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed December 29, 2012

To be honest, the choice of hotels on St Augustine beach is rather limited, but this seemed as good as any, and the location was what we needed. We got a good rate, but first impressions were not that good. The lift (the only one) was not working, though not for the first time the staff were really helpful in... More 

Was this review helpful? Yes 1
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 22, 2012 via mobile

Stayed up here for a wedding in downtown St. Augustine and had such a great stay. This property is a great mid level hotel with all the amenities you need for a quick and easy stay. Rooms are nice and big and the beds are awesome because you can adjust them to the right feel!! Lani was at the front... More 

Was this review helpful? Yes 1
Castle Rock, Colorado
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 11, 2012

We arrived excitedly to attend a wedding and spend a few days in St Augustine. As a member of the travel industry, I am spending more than 150 nights a year in hotels, and can honestly claim that I have the experience to compare hotels. A friendly staff greeted us and told us after asking for a suite, that there... More 

Was this review helpful? Yes 7
Trisha D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for your feedback. We are very sorry for the experience you had while staying with us and apologize for the cleanliness issues you encountered. The health and safety of our guests is a top priority for us. We are reviewing our current procedures for servicing guest rooms and are offering staff additional training so that this does not... More 

Wendell, North Carolina
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 2, 2012 via mobile

We stayed in a room with a jacuzzi tub and it was amazing. The room was huge! The hotel is right across the road from the beach and convenient to downtown St. Augustine. The staff were very friendly and extremely helpful providing maps, pointing out coupons, and givin us tips on where to eat and where to avoid. The breakfast... More 

Was this review helpful? Yes 1
North Carolina
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 19, 2012

We stayed here for one night on a rewards points stay, and it couldn't have been better! The room 331 was enormous and clean. The staff was professional and friendly, and comped breakfast was good too. We didn't see much of SA Beach, but St Augustine itself is a beautiful place.

Was this review helpful? Yes 1
Orlando, Florida
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 17, 2012

i stayed at the Hilton Garden Inn at the recommendation of Flagler Hospital concierge, as I had to stay local for a few days after a surgery. The hotel was extremely accomodating and gave me the closest room to the parking lot because they knew my walking would be limited. They provided me with a wonderful welcome packet full of... More 

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SE USA
Level Contributor
393 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
3 of 5 stars Reviewed November 12, 2012

The best thing about this hotel is the front desk staff. They are extraordinarily friendly and helpful. The hotel itself is "tired" and dated in need of a good cleaning and de-molding in the bathrooms. A note of caution - if you stay here and are planning to go into old St. Augustine, allow plenty of time to get across... More 

Was this review helpful? Yes 2
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