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All 10 Saint Augustine Beach hotels

Ascend Collection Castillo Real

3.0 of 5 Hotel   |   530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
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89%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Andrea B
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486 people have reviewed this hotel

Traveler rating
    291
    140
    32
    18
    5
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121
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very dreamy especially at the entrance. Rooms were clean and I was able to get an earlier check in request. Staff is very friendly. Upon check in we were asked if we wanted to purchase breakfast voucher for $8.50 per person, which we agreed to. During breakfast there was only a few tables being waited on but... More

Was this review helpful? Yes
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Andrea B, We are happy that you enjoyed the hotel portion of your stay. As the restaurant is an independent entity, I will pass along your words about your meal. I realize that them just being in our hotel does reflect upon us and I can assure you that what you experienced in the restaurant was not a normal experience.... More

North Central Florida
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We arrived around 6:40 PM to a clean room and stayed on the first floor (Rm. 105). There was tile flooring in the hallway, which I believe attributed to the room noise from the hallway with people talking and going in and out the exit door to the parking area all night. (Carpet might be a bit quieter in this... More

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Englewood, Florida
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

What a pleasant surprise! The room was large and nicely decorated. Love the size of the shower. Free wifi is always a plus. Hotel personnel were knowledgeable about the area. Very short walk to the beach which is beautiful.... I would absolutely stay again.

Was this review helpful? Yes
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

295Cindy, We are pleased to hear that you were pleasantly surprised on your recent visit to our hotel. We thank you for your business and we look forward to welcoming you back again soon. More

Largo, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Just as was the case in our 6 other stays a wonderful experience again. Our fifth vist in August to celebrate our anniversary in addtion to 2 stays in December. I was not going to post another review of this hotel but I was dumbfounded by one of the reviews I read. From the rooms, decor, ambience, great service and... More

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Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Darrell H, We always enjoy welcoming you back again and again. Thank you for taking the time to write another wonderful review. We know that we can't make everyone happy, as we are simply human beings; but we try our hardest every time. I will be the 1st to admit that sometimes we do drop the ball and make mistakes.... More

Pearland, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of 2 adults and 2 teenage girls stayed there for 3 nights in July. We reserved a room that was larger than a regular room, but was not a suite. The rooms were very clean and had a refrigerator and a microwave. The shower was huge! The beds were very comfortable and we had free wi-fi and free... More

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Audrey B, Thank you for letting everyone know what a Great place to stay we are. We appreciate your business and are happy that you enjoyed your time here. If you are ever through our beautiful city again, please keep us in mind. More

Hardwick, NJ
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an extremely attractive hotel, great value for your budget, and, within walking distance of a beautiful beach. The room I shared with my husband and teenage son was a good size, and I especially liked the bathroom alcove. The walk-in tiled shower was big, a nice touch after some of the other bathrooms we had on this family... More

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Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

bookladyHardwick, Thank you for taking the time to review you recent stay with us. I am glad that you found us to be a good value and that you enjoyed your time here. We do hope that if you visit St. Augustine again, you will keep us in mind. More

Catonsville, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed here for 2 nights and thoroughly enjoyed our stay. The room was very clean, the toiletries are quality products and the beds were probably the most comfortable that I've ever come across in a hotel. The location is great, too. Just a short walk up to the beautiful St. Augustine Beach. We had breakfast both... More

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

CvilleMom21228, We are so pleased to know how much you enjoyed your time with us. We are actually in the process, as we speak, of upgrading our WiFi. I am glad to know that you were able to rest and relax while you were here. We hope to see you again soon. More

O Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Definitely on my list of good places to stay. We had a balcony room facing the pool which was great. Beds were nice as well roomy. Loved the mini toiletries available to use. Room had a microwave, mini fridge as well hair dryer... yay! Staff very nice!!! Only bad thing was that they did not have a place by the... More

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Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

IcefrostOFlorida, Thank you for taking the time to review your recent stay with us. We are happy to know that you found us to be a great place and a great value. We appreciate your business and look forward to welcoming you back again soon. More

Holbrook, New York
1 review
1 of 5 stars Reviewed 3 weeks ago

The reviews on this Hotel are not accurate & here is why 1. I found a long strand of hair on my bed sheet when I went to go to bed on my first night. (I had to sleep on a chair in the room. The hotel staffs attitude the next morning was its my fault because I didn’t wake... More

Was this review helpful? Yes
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

joseph r, I apologize that you did not enjoy your recent stay with us. I am also sorry that you do not feel the other 400+ reviews are accurate. We do try to please all of our guests, but as humans we do sometimes make mistakes. We are a family friendly resort, and as such children are more than welcome.... More

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this property during our summer vacation (with my wife and 2 kids). In general the accommodation was very comfortable, had a mini bar and a microwave oven. Bath amenities were also good. The hotel is just a few steps from the beach and parking is free of charge. There are 2 points they need to fix though.... More

Was this review helpful? Yes
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Claudio A, We are happy to know that you enjoyed your time with us this summer. We would love to know what room # you were in so that we can address the problems for you and all future guests. That you for your business and we hope you think of us if you visit our beautiful city again. More

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Additional Information about Ascend Collection Castillo Real

Address: 530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Phone Number:
Location: United States > Florida > Saint Augustine > Saint Augustine Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascend Collection Castillo Real 3*
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Saint Augustine Beach #2 Romantic Hotel in Saint Augustine Beach
Hotel Class
Number of rooms
60

Questions & Answers

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1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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