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Ascend Collection Castillo Real

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530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
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Best prices for: 1 room 1 guest
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Ascend Collection Castillo Real
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599 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is the perfect weekend getaway! The staff are friendly and helpful. The hotel & rooms are very clean and the beds are comfortable. We enjoyed a quiet weekend to recharge and relax. Great sauna & steam room too. Nice pool and close to the beach. Easy walking to several restaurants and bars. We've stayed here a few times... More 

Was this review helpful? Yes 3
Gainesville, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Really nice hotel, only 2 blocks from the beach. Hotel has lovely lobby. The rooms are very spacious. Nice pool. The front desk staff was very friendly & extremely helpful. Would definitely stay there again.

Was this review helpful? Yes 1
Bluefield, West Virginia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had been staying in St Augustine beach all my life, decided to give Castillo Real a chance after reading reviews on tripadvisor. BEST DECISION WE MADE !! Upon early arrival we were welcomed by a friendly receptionists at the front desk, she notified us that a room had just come available on the third floor. Check in was a breeze,,so... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for a trip for my birthday, and it was certainly one of the best places we have ever stayed. Room was absolutely beautiful, and the staff was exceptionally friendly and helpful! There was a huge whirlpool tub in our room that was extrememly relaxing and romantic. The bed was very comfortable. Everything was immaculately... More 

Was this review helpful? Yes
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

Brianna M, I am so happy to hear what a fabulous time you had here for your birthday. I agree we are a great place for a romantic getaway. I am glad that you found the staff to be helpful and exceptionally friendly. We can't wait to help you make more memories in the future. More 

Siesta Key, Florida
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

St Augustine beach offers many different types of accommodations - small rental houses, strip motels, chain hotels etc. We chose a mid-sized hotel with a good reputation and were not disappointed. The rooms are clean, large and comfortable. They offer free wifi, a swimming pool if you just want to veg out, and have an onsite restaurant if you are... More 

Was this review helpful? Yes 2
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

Bobbo_SRQ, I am glad to know that you found your room to suit your needs. We hope that you will keep us in mind for any future beach vacations. More 

Georgia
2 reviews
4 of 5 stars Reviewed 1 week ago

I am a 'very picky' traveler. I expect a great bed, great shower and VERY CLEAN room at an affordable price. This hotel delivered 2 out of the three, the shower being the third. Don't misunderstand, the only problem with the shower is that it could have been stronger, it was otherwise wonderful. The location was FANTASTIC! The beach is... More 

Was this review helpful? Yes 2
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

K M, I am so happy to hear that you enjoyed our location and that our cleanliness met your standards. I apologize about the shower pressure and we are looking for ways to improve this. We are eager to welcome you back ad thank you for your business. More 

Rockledge, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were pleasantly suprised how lovely the hotel was. The deluxe room we had was spacious with a giant whirlpool tub in the room. The pool area is delightful with a beach entrance pool. No safes in the room. We didn't want a full breakfast so didn't try the dining room. The beach is a minute walk from the hotel.... More 

Was this review helpful? Yes 2
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

Nancy S, We are so happy to hear that you were pleasantly surprised with your accommodation here. Thank you for taking the time to let others know about our property. We hope we have the pleasure of your business again in the future. More 

Altamonte Springs, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped at hotel to see if check in was still at 4:00. No waiting we got to check in at 1:00. Staff very helpful. We had an issue on the second night with the wi-fi, but, everything else was great. We got the special breakfast voucher for the $8.50 price which is a really good deal. The service and... More 

Was this review helpful? Yes 7
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

florchid, We very much appreciate your taking the time to review your stay with us. I happy we were able to accommodate you with an early check in and that you enjoyed your time here. I will pass along your kudos to the La Cocina Restaurant. Please remember us if you are in our area again. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was in a great location and was an overall nice hotel. The staff was very professional and helpful. The restaurant in the hotel was the best place that we ate at all week. Only complaints are our ocean view room however nice and large did not have much of an ocean view as the hotel is a few... More 

Was this review helpful? Yes 3
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

Allen C, Thank you for your review. I am pleased that you found the staff both professional and helpful, and I am glad that you found your room to be of an adequate size. I am sorry that the view was not what you were expecting, another reason we definitely don't sell anything as ocean front. Usually we try to... More 

stockport
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful reception area. Lovely stone floors but carpet on lift floor which was awfully dirty. Checkin was efficient and room was ready early. Large spacious room on 2nd floor. Room 204. Could not see anything from the window in the room. The glass needs replacing. Large bathroom which was clean. Sheets were lovely and clean. Stains on chairs and bolster... More 

Was this review helpful? Yes 2
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

stockport1965, We thank you for taking the time to review your stay with us. We appreciate your feedback on how we can better ourselves. We are actually changing out the elevator carpet this week, as we do multiple times a year. As for your room, I am very sorry you found it not up to standards in cleanliness. This was... More 

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