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All 10 Saint Augustine Beach hotels

Ascend Collection Castillo Real

3.0 of 5 Hotel   |   530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
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89%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
JZak2014 Fort Myers, Florida
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443 people have reviewed this hotel

Traveler rating
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107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Fort Myers, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

The decor was beautiful, the rooms quality, but the carpeting made our feet dirty. It is within easy walking distance to the beach. It had a fair amount of parking. The pool is not heated and was a big disappointment to our children.

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Lilburn, Georgia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel. Stayed 3 nights, first night we were on the second floor overlooking the pool area. The hallway was open to the lobby/restaurant and kind of noisy. We upgraded to a 4th floor corner room. Very spacious room. Huge walk in shower with 6 spray heads! Very quiet and we had a huge balcony from which you had... More

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Annandale, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

I liked the fact that this was a short walk to the beach and only about a ten minute drive to St Augustine. The employees were friendly and helpful. Our room was clean with plenty of towels. There was a decent beach wear shop close to the hotel if you needed anything. The restaurant inside the hotel was nice but... More

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Charlottesville, Virginia
Top Contributor
85 reviews 85 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

It was about 8pm when we arrived after driving from Key West. Long day went for dinner and came back to room. Thought we would try the dry sauna but it didn't work so we reported it to front desk, it was fixed the next night. Steam room smelled pretty musty so we didn't try that. We were so tired... More

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Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

mimi1971, I am so sorry that your stay was "just ok". We always strive to exceed our guests expectations and we obviously failed for you. We do hope that you will give us another chance to win you over in the future. We can definitely try to get you a room away from the elevator and/or in a quieter location... More

Carlsbad, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel. Not a chain which I like. Rooms very spacious. Love having the fridge and microwave, and laundry facilities. Too bad breakfast only starts at 8 a.m. which is too late for me. I stay here every time I'm in St. Augustine.

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Inglishprincess, Thank you for taking the time to review your stay with us. We appreciate your repeat business and are so happy that you stay with us each time you are in town. We look forward to the next time we can welcome you. More

Weston, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was spacious, nicely decorated and clean. Bed was comfortable. Not directly on the beach but only steps away. Short drive to the downtown area and historic district. You can purchase breakfast. It was just ok... Limited choices. Would definitely stay again.

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Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Picabo228, We are glad to hear that we met your expectations and that you would stay with us again. I am sorry to hear that the breakfast was just "ok". Usually our restaurant is wonderful. Thank you for your business. More

Brighton UK
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel - polite staff - location is fantastic - right next to the beach - so lovely to walk there of an evening and in the early morning when no one around. Took up the option of breakfast in the restuarant - which set us up for the day -accomodated need for vegetarian alternatives.

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Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

lizzie3010, Thank you for your kind words. We are glad to know that our location worked well for you and you were able to enjoy the beach during peaceful times. We hope, if you are ever this way again, that we can further accommodate you. More

Palm Harbor, Florida
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 3 weeks ago

I was there over the weekend with my 7 and 10 year old children. My first impression...beautiful hotel! We arrived too early to check in, but I was told they'd call us when our room was ready, and they did!! I asked a ton of questions about sightseeing and was given all the right answers! Our trip into town was... More

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Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Andi L, We appreciate you taking the time to review your recent stay at the Castillo Real. It is great to hear that the Front Desk was able to give you such customized recommendations for you and your family. I will let the La Cocina Restaurant know how much you appreciate them. We do hope that you return again soon,... More

Stuart, Florida
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We enjoyed the resort hotel experience so much that we added a day. Reasonable rates, as comfortable as home and the staff was amazing. Wish it were closer to old town, but not enough to move to a different hotel. I will return and recommend.

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Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

M-Echoreo, Reading your review made me smile. Thank you so much for your kind words. I am happy to know that my staff was so amazing and you felt like you were getting a good deal. We can't wait to welcome you back again soon. Thank you for your business. More

new york
Top Contributor
71 reviews 71 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While the location ws well out of town it was quiet nad the room was very nice. Although we had difficulty with the air conditioning the staff did everything to make it right. They were friendly and cooperative. I would stay here again

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

doctorj6, I am sorry for your experience with our A/C. I am glad that the staff did everything that they could to accommodate the situation. We do look forward you serving you again and helping to make wonderful memories that will last a lifetime. More

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Additional Information about Ascend Collection Castillo Real

Also Known As:
Ascend Collection Castillo Real Hotel
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion
Address: 530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Location: United States > Florida > Saint Augustine > Saint Augustine Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascend Collection Castillo Real 3*
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