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All 10 Saint Augustine Beach hotels

Ascend Collection Castillo Real

3.0 of 5 Hotel   |   530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
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89%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Saba_9 Atlanta, Georgia, United States
  • Reviews (467)
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467 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Atlanta, Georgia, United States
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Everything about our stay at this hotel was pleasant. The room was clean, the staff was nice, the restaurant inside the hotel was fantastic, and the location was good. The only possible things that would have made our stay better where if more rooms had balconies (ours did not and they did not offer 2 bed rooms with a balcony),... More

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel looked great online and had several positive reviews but was very disappointing. The staff were disinterested, verging on rude. The rooms were shabby and not particularly clean. ( there were red splashes on the bathroom door when we arrived; looked like spilled wine, which were there for the whole of our stay.) Promised sea view was a building... More

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

suzanne132637, We are very sorry that you found your stay here only average and did not enjoy it. Most reviewers rave about or cleanliness and friendliness. I can't even begin to imagine our staff being rude. As for our view, it is advertised as a partial ocean view, and we never shy away from the fact that you can see... More

Atlanta
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here a few months ago and absolutely loved it. Very close to the beach and the front staff is very friendly and helpful. Last time we were on the first floor and everything was fine. This time we were on the third floor and where do I begin....there was little to no water pressure, we turned the ac down... More

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

jaydylan, I apologize for the housekeeping issues that occurred during your stay with us. Please let us know in the future if there any maintenance issues so that we may fix them immediately. We would have looked at the A/C the 1st day, if you had let us know it was not cold enough and changed your showerhead as well.... More

Tampa, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had not been back to St Augustine in twenty years. Hotel was recommended and enjoyed the experience immensely. Room was spacious and contained a microwave and small refrigerator. The staff was very helpful and the dinner menu was varied with many choice selections. The extremely wide beach was a very short walk away. Travel to downtown St Augustine was convenient.

Was this review helpful? Yes 2
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

2thdoc19722011, We are happy that we could make your 1st time back in St Augustine, such a good one. We hope that it is not another 20 years before you return again to experience all of the wonderful things our beautiful city has to offer. Thank you for your review and your business. More

Richmond Hill, Georgia
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Castillo Real was a great hotel for spending time at the beach and going into downtown Saint Augustine. The hotel was very clean and the bed was super comfortable! The beach and some very good restaurants are only a few hundred feet away from the hotel.

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

ms1989, We thank you for taking the time to review your recent stay with us. Thank you for your kinds words and we hope to welcome you back again soon. More

Senior Contributor
32 reviews 32 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean. The front desk staff was very nice and helpful at check in. The pool area is clean and well kept. Every time we visited the pool there were pool towels available and pool was clean. Close to downtown but far enough away that it wasn't so touristy. Would recommend to anyone.

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Badgejunky, Thank you for recommending us after your recent stay. We are always trying to make sure the common areas and the rooms are well kept. Thank you for recognizing that. It seems that our location worked well for you as well. We thank you for you business and we hope to see you again soon. More

The Villages
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights at Castillo Real to celebrate a special birthday for my husband. We arrived on a Sunday and as our room was not yet ready, Maureen, the delightful front desk clerk accommodated us with 2 Old Town Trolley Tour tickets to go to downtown St. Augustine. The bus shuttle which stops at the hotel came within minutes... More

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

brodonTheVillages, Thank you for taking the time to write your review. The entire staff delighted in reading it. Guests like you remind us why we do what we do. We are all in this industry because we like to make people happy. This does not happen to every guest, but we really do appreciate know how much you enjoyed your... More

Kissimmee, FL
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I loved it here so much, we have been twice--and will come back again the next time we decide on a little getaway weekend. I love the decor throughout, and that the beach is right there, and everything is always very clean. We both love the jacuzzi--and it is just a very nice place to get away!... More

Was this review helpful? Yes 1
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

MessrsT, We are happy to hear about how much you loved your past stays with us. I do apologize for the housekeeping issue encountered during your last stay. We are glad that you have been able to take advantage of our wonderful amenities. We can't wait to see you the next time you are in need of a little getaway.... More

Orlando, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here twice now for little power vacations. It's perfect! It gives you the feel of a large resort but at a smaller scale. Rooms are spacious, clean, comfortable, nicely decorated, equipped with fridge and microwave, and they really thought of what you need to be comfortable. The beach is steps away and is beautiful! Their pool is... More

Was this review helpful? Yes 3
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

DjDuran, We are so happy to hear that we are your stop for your "power vacations". We pride our selves in friendliness and cleanliness, so we are always happy when those are things that a guest notices. We hope to continue to welcome you back for many years to come. Thank you for your review and your business. More

Columbus, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had such a great 4 day stay here! Rooms are really clean. The tile shower was a large walk in. Very short walk to the beach. The pool is zero entry which made it safe for our small children. Make sure you check out the restaurant, La Cocina. We had breakfast there every morning we stayed and it was... More

Was this review helpful? Yes 4
Rachel D, General Manager at Ascend Collection Castillo Real, responded to this review

Jennifer W, We are so happy to know that you found us to be a "Super Nice Hotel". We strive to be one of the cleanest places in town, thank you for noticing. We are glad that your family enjoyed their time here so much. We look forward to seeing you again in the future. More

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Additional Information about Ascend Collection Castillo Real

Address: 530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Location: United States > Florida > Saint Augustine > Saint Augustine Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascend Collection Castillo Real 3*
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Saint Augustine Beach #2 Family Hotel in Saint Augustine Beach
Hotel Class
Number of rooms
60

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