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Ascend Collection Castillo Real

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530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
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Ascend Collection Castillo Real
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Ascend Collection Castillo Real
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577 reviews from our community

Traveler rating
    347
    167
    38
    19
    6
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148
291
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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USA
Top Contributor
111 reviews 111 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is clean. Conveniently located. It is about 3 min walk to the beach and about 10 min drive to the town. There are some reasonable places to eat at walking distance from the hotel. One thing that I did not like was that the breakfast is not included in the room rate. I think it should be considering... More 

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Contributor
15 reviews 15 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This resort hotel was excellent from the time we walked in the door and Lee Ann greeted us. We were just driving along St Augustine Beach and decided to spend the night and walk the beach. The resort looked very clean and inviting. Lee Ann made our stay fun from finding us a ocean view room to recommending a couple... More 

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New York City, New York
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here a few days. The hotel was almost perfect except one thing, but I will get to that at the end. We dined in the restaurant only once and that was for breakfast. The staff and our waitress was pretty nice. The breakfast was good, but they did not have chocolate milk or offer to easily mix up... More 

Was this review helpful? Yes 1
Athens, Georgia
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were looking for a place close to the beach and the historic area. The location of this hotel met that criteria. The hotel is very clean and staff were helpful and polite. Our room was large and comfortable. Only complaint was how noisy the air conditioner was. When it clicked on you couldn't hear the T.V.... More 

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Fall Branch, Tennessee
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We didn't know about this wonderful hotel until we ask locals and they recommended this to us. We stayed here for 4 nights. It is beautiful and the beds are so comfortable. The people are so sweet and the lady who took care of our room her name is Caroline was awesome. Very sweet lady and kept our room very... More 

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RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

VicarsP, I would like to thank you for your very kind review. It is nice to know that the locals are recommending us and that it was worth it to you to follow that recommendation. I am so happy that we exceeded your expectations and that you found us to be clean, comfortable and friendly. We hope to have the... More 

High Point, North Carolina
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Seriously the nicest place i have ever stayed for the price that close to the beach! Even my picky husband was pleased! My kids loved the pool and the rooms are almost too big! ha ha! It is very clean and nicely kept as being close to the beach can cause a lot of wear. We only stayed one night.... More 

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RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

Dianne K, We appreciate you taking the time to review your recent stay here. We are so glad that you enjoyed your time here with your family and we hope you will think of us when you can stay a bit longer. More 

Yulee, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Very clean, amazing service and staff. Bed was so comfortable. Enjoyed the in room hot tub, a must have! The shower was huge and water is treated with softner! Love! Room had balcony, view of pool and ocean in distance. The in hotel restaurant is a 5 star all by itself. Not in the hustle and busy area of town.... More 

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TX
Contributor
14 reviews 14 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of four stayed here for three nights this past week. I would absolutely stay here again! I got a great rate of $149 plus taxes through Tripadvisor, but I think I would pay more next time to get a room with a balcony and/or pool/partial ocean view. Like others have said, this is not a beachfront property, as... More 

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RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

TBudinich, Thank you for taking the time to write such a thorough and honest review. We appreciate your feedback and are so happy that you enjoyed yourselves so much. We can't wait to see you again. More 

Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is our second stay at this hotel and it was as good as the first. We love proximity to the beach and walking distance to several restaurants. Rooms kept very clean and bathroom is very nice. We didn't have a chance to eat at the restaurant this time on property but we did last time and it was amazing.

Was this review helpful? Yes 1
RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

christyk, Thank you for your business. We are so glad that you liked us so much the 1st time that you came back again. We appreciate you taking the time to let others know about your experience here. We are eager to welcome you back again. More 

Bend, Oregon
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Booked the room on Priceline Express, read the reviews and called to request a top floor room. When we arrived, I was actually surprised we were scheduled for the top floor! It was a nice clean property, stayed just one night, but staff was friendly and beds comfortable. Will definately stay again in the future!

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RDealaney, General Manager at Ascend Collection Castillo Real, responded to this review

CookieLeeMichelle, I am so glad that we were able to pleasantly surprise you. We are happy to know that you enjoyed your stay and we hope to welcome you back again soon. More 

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