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Quality Inn Outlet Mall

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2310 State Road 16 & I-95, Saint Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
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Quality Inn Outlet Mall
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Quality Inn Outlet Mall
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194 reviews from our community

Traveler rating
    53
    82
    35
    14
    10
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80
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sunnyside, New York
Senior Contributor
37 reviews 37 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing special of course, but the hotel is near the I-95 exit but far enough that I didn't hear truck traffic driving by. The drive to the old city is about 10-15 minutes. Friendly service at check-in.

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Bath UK
Top Contributor
62 reviews 62 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed four nights, the lady who always seemed to be on reception was very friendly and helpful. The rooms were a good size and well equipped. Plenty of places to eat within a short drive, St Augustine is about a twenty minute drive away. The hotel is just of the highway so there is a bit of traffic noise, but... More 

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Madison, Indiana
1 review
5 of 5 stars Reviewed April 14, 2015

Amazing customer service. The people were awesome!!! They were so accomodating when we were stranded due to car trouble...will absolutley come back! The lake behind was beautiful as well. Great place to stay close to a lot restaurants and not far from downtown and beach.

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vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for starting with us & we are thrilled to hear that you enjoyed are large selection of tv channels. Thank you for staying with us. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 9, 2015

Stayed three nights and the rooms were very clean, nice LCD TV with DIRECTV, and the breakfast was good. Well worth it. Next door to one outlet mall and across the street from the other. Several golf courses nearby, including the World Golf Village, next exit north on I-95. Wi-Fi worked fine.

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Palm Coast, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 6, 2015

my sister and i spent halloween weekend here so that we could enjoy the nightlife in st. augustine. its about a ten minute drive from the hotel to downtown area. all the downtown hotels are wayyyy too pricey so we stayed here. front desk staff was lovely and pleasant the whole time, and they let us check in an hour... More 

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Miami, Florida
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 1, 2015

We stayed during spring break and this hotel was the only option available. Upon arrival the receptionist had a migraine so she did her best to check us in. The room was horrible! when we opened the door, we were hit with a musty, strong odor. The air conditioning was turned off which I believe exacerbated the odor. We could... More 

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 30, 2015

I couldn't believe the horrible smell as soon as I opened the room door, it was like urine, I had to buy Clorox, air freshener and candles and the smell never went away completely. They say they offer free hot deluxe breakfast, that's not true at all, what they have is frozen eggs and little hamburgers they warm one by... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 16, 2015

Very clean and modern! Kurt and staff very friendly. Great little breakfast. Have stayed in lots of hotels and this was a pleasant surprise! Most hotels have at least one thing wrong in room but upkeep here is good. Room smelled fresh when I went in. Sam even had a brownie ready for me on checkin!

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vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & your positive words, It truly means a lot to us. Hope to see you soon! More 

Ohio
1 review
5 of 5 stars Reviewed March 15, 2015

Stayed here for bike week (just 50 minute drive north of Daytona). Facility is very clean, everything worked as expected, and staying there was a pleasure. The staff was friendly and helpful, even offering fresh made brownies upon a late check in. Room included breakfast which was a cut above what we've seen at other facilities. And the price was... More 

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vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Dear guest, We truly appreciate your feedback about our hotel. Thank you for all the wonderful comments. I will share this information with the entire staff. More 

Peoria, Illinois
Top Contributor
67 reviews 67 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 25, 2015

Close to the interstate , but 10-15 minutes drive from historic St. Augustine. Very clean and comfortable The staff is always helpful. Neighborhood is safe enough. The breakfast area is admittedly small but the breakfast was more than adequate. Good value for the money.

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vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for choose our hotel & we are very pleased to hear you enjoyed your stay. See you next time you are in this beautiful city. More 

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