We were booked into this hotel by a realtor and it was a BIG mistake! First, the location is literally right off I95 with a constant buzz of road noise! We arrived at the hotel at 1pm, our feather free room wasn't ready, which we completely understood (check in is 4pm) and told it would be ready by 4pm-feather free.... More

My wife and I stayed at this property for Her company's Christmas Party. Although it was painful making the reservation (the hotel never really gave their lowest or best value rate at first Bad rate integrity), we arrived and none of our requests were honored when we checked in at first causing us to decline our original room assignment. Once... More

Always stay at this hotel when traveling to Florida. The suites are nicely decorated and extremely large. Staff is always friendly and helpful. Am always impressed when they tell me they appreciate me staying with them again and that my complimentary platinum upgrade suite awaits. Great views of World Golf Village from the western balconies. Great buffet breakfast in hotel... More

A friend and I recently had a guys weekend playing golf at the World Golf Village and found a terrific package through the Renaissance. All in all, this is a very nice facility with friendly people at the check-in desk and the breakfast room. The rooms were clean and well-kept, with comfortable bedding and a nice bathroom. Breakfast in the... More

Spent the Christmas holiday in St. Augustine, FL. Stayed at this hotel as they offered a terrific FL resident rate. While not in the heart of downtown St. Aug., they offer a shuttle to the action at timely hours. The drivers were terrific. The check-in was warm, friendly and efficient. The room was beautiful. The bed was one of the... More

My husband and I booked an overnight stay during the week between Christmas and New Year's. In theory, it worked out perfectly. I would be able to see St. Augustine decorated in Christmas lights and my husband could sneak in a round of golf in the morning. Although just off the highway, the resort seems a world removed. The grounds... More

During our recent Christmas vacation, my husband and I booked two nights here with my Marriot Rewards points. I had stayed here before on business, so I was already familiar with the hotel. My main complaint was that the staff did not make any attempt to intervene with families that were there for some sort of conference, but had no... More

We statyed there for Christmas weekend 2011 and had a wonderful time. I will be returning there again. The decor and ambiance I appreciated. The landscaping and the walking trails that they have were very nice for a romantic stroll. Since it was Christmas weekend the Golf attractions were closed, but we did our own sight seeing of the village... More

We had a really good time at this resort. Although we stayed here on a freebie from Marriott, they gave us a very nice room. The king bed was very comfortable; we appreciated the seating area and the bathroom was very spa-like (downside--no bathtub). The lobby was beautiful and the hotel has a contemporary-designed theme with a courtyard. The outdoor... More