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The Renaissance World Golf Village Resort

4.0 of 5
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500 S Legacy Trail, Saint Augustine, FL 32092
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The Renaissance World Golf Village Resort
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752 Reviews from our TripAdvisor Community

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Troy, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel many times in the past few years and have always been treated well by staff! The hotel itself is beautiful and well kept. We have always been upgraded to a suite and recognized for our Marriott loyalty! They provide a shuttle to downtown St. Augustine, which is great - you do not have to... More 

Helpful?
Thank Buck2244
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

Thank you for your loyalty and kind words. We look forward to seeing you again sometime this year. Please let us know if there is anything we can ever do to make your stay more enjoyable. More 

West Palm Beach, Florida
Level Contributor
235 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The room has a wet bar, one cup coffee maker, medium mini-fridge, medium flat screen tv, and a nice sized desk all in the bed area. In the bathroom, there's a tub / shower combo. Lighted pullout mirror and a toilet behind a door. The only two complaints are the twin beds are small. It's too small for two adults.... More 

Helpful?
Thank Where-2-go-4-help
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

Thank you for sharing feedback. We apologize your stay with us was anything but the best. I am the new General Manager and we have built a new team here in the last 5 weeks and have really enhanced the hotel. If you decide to return please contact me directly. I can ensure you a fantastic stay should you come... More 

Buffalo, New York
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We've been guests at this hotel twice in the past, it was a beautiful well maintained property. Such a shame that it seems to have fallen very far and is no longer what I would categorize as luxury. Of course this was a holiday week and the roads were packed on I 95 so everyone was arriving late. I had... More 

Helpful?
Thank JaneKN_63
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

We are very sorry your stay was so poor. We have addressed the management and staffing challenges and hired several new key managers in the last 45 days. I am the new General Manager and am working to improve the operation daily. Please contact me should you decide to return so I can do something nice for you. Thanks for... More 

Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Was super cool I loved !!! Beautiful hotel was my first time in this hotel the room super big and nice the food is good the staff super friendly the lobby is nice and colorful the elevator is glass you can see the lobby I'm really in loved with the hotel !!

Helpful?
Thank Mayrling N
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

We are glad you loved the hotel! Come back and see us. More 

Bradenton, Florida
1 review
5 of 5 stars Reviewed 1 week ago

5 star experience! The Renaissance World Golf Village Resort was great. Everything about the hotel was better than expected. The staff was exceptional and two stood out: Jody Sutton, Navigator desk. Jody was extremely friendly, very professional and her knowledge of St. Augustine was very helpful. Mark the bell captain was also very professional and he too shared some nice... More 

Helpful?
Thank Gil C
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

Thank you for the great review! We will recognize the team members you mentioned. Please come back and see us. More 

Jacksonville, Florida
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is GORGEOUS! and so are the rooms! There is plenty to offer there! The restaurants aren't bad in terms of price and the staff was super friendly. The shop had a Starbucks inside so we could get a latte in the morning. The man who helped with our bags was so nice. The shampoo and conditioner was AMAZING!... More 

Helpful?
1 Thank Anmarie6
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

We loved reading your glowing review, thank you! More 

Orlando, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had a minor issue the first time I stayed at this resort not even worth describing. When I explained the situation to the hotel staff they went above and beyond in every way to help and accommodate me. I would recommend this hotel it has a very helpful staff it is clean and centrally located between st Augustine and... More 

Helpful?
Thank Eric H
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and the team. More 

Wynnewood, Pennsylvania
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Our 2 night stay could not have been better. The staff outdid themselves in their effort to be courteous, friendly and helpful . The Bob Hope Exhibit at the World Golf Hall of Fame was well done and informative. We so appreciated being advised by e-mail that our room was ready and we could check in early. Providing shuttle service... More 

Helpful?
Thank eileen20162016
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

Thank you for the fantastic review! I love reading comments like yours. I will be sure to recognize both Jody and Kathy for their exceptional service. More 

Winter Park, Florida
Level Contributor
319 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice resort. We stayed here to visit the old town of St Augustine although this is 11 miles away from it. As it's name suggests its a golf resort. The Hall of Fame of Golf is on site. The hotel is clean & the beds are cozy, it's easy to sleep in late here.

Helpful?
Thank Stephen K
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

Roy, thank you for your loyalty and business. We enjoy having your large groups here and look forward to seeing you again down the road. All the best in 2016. More 

Detroit, Michigan
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Even though the weather did not cooperate with our winter escape plans, this is a marvelous destination to experience great golf and soak in the rich history of the game. Both courses - King and Bear/Slammer and Squire - are in fantastic shape, and the World Golf Hall of Fame is a must for any true fan of the game.... More 

Helpful?
Thank hobsonmedia
Justin N, General Manager at The Renaissance World Golf Village Resort, responded to this review

Natalie, thank you for the kind words. We hope you come back and see us again down the road. Please contact me directly so I can arrange some special things for you. More 

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