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All 78 Saint Augustine hotels

Travelodge Suites Saint Augustine Old Town

2.0 of 5 Motel   |   290 San Marco Ave, Saint Augustine, FL 32084
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Ranked #39 of 78 Hotels in Saint Augustine
A recent review
4 of 5 stars reviewed 1 week ago
Jim M Wellington, Florida
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227 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, Florida
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have read others reviews and started to not stay at this location. Glad I didn't, mainly chose this one for the convenience and proximity to my destination. Hotel staff were very friendly and helpful, very pleasant, . Now this isn't a 5-star hotel nor do the they try to present it as one. What I found was a very... More 

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

Thank you for admiring the basic characteristics of our basic budget hotel. Let’s face it, at the end of the day that is what we are: a basic, no-frills, hotel, creating value for our guests. We are glad we exceeded your expectations and you admired our cleanliness. Thank you for your stay with us and we look forward to seeing... More 

Flagstaff, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

This motel is an excellent bargain. The facilities are clean, quiet and inviting. Room is very nice, clean and has nice flat screen. The location is close to downtown. Everyone we encountered was very helpful. I will definitely stay here again.

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

Thanks for your enthusiasm for the clean rooms and the value we are always trying to create. We are glad to see that we succeeded in your case; thanks also for letting the world know of your experiences through this window of opportunity. We believe that if we do the right thing, business will follow us. Thanks for your kind... More 

Tallahassee, Florida
1 review
1 of 5 stars Reviewed 1 week ago

Do not stay here. This was the most disgusting hotel I have ever stayed in. The hotel was so dirty that I had to go buy clorox wipes and candles in order to continue staying there. When I told management the room was dirty, she was very personally offended bc her 'husband checks it personally.' It was clear customers are... More 

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

We strongly believe that healthy debate, driven by criticism given in the spirit of positive intent will raise the bar of our performance; we are motivated by both positive as well as (constructive) negative comments. We take immense pride in our integrity and would like to get to the bottom of this situation. Our records show that the information you... More 

Myrtle Beach
2 reviews
3 of 5 stars Reviewed 1 week ago

The continental breakfast leaves a lot to be desired. The room was average. No complaints except the breakfast!

Review collected in partnership with Travelodge

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

We believe that responding to reviews shows that we are listening and that we actually care We appreciate your kind feedback. We respect your expectations for breakfast taste , but we must point out that we serve a free continental breakfast, not a HOT breakfast. We take pride in the fact that we comply fully with Wyndham franchise operational standards... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Suites are dingy and dated. We reserved a suite for the use of a kitchen, but we were surprised to find there are no utensils/kitchenware in the suite upon arrival. I rang management and the woman stated I had to come pick it up and sign for it. You sign a consent verifying you know it's not sanitized and as... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently stayed here and my experience with this motel was amazing. The room was accommodating and comfortable, and the location of the property made my stay very tranquil. My room was equipped with a flat screen TV and I did not encounter any pests! The highlight of my experience, aside from my exquisite room, was the front desk lady.... More 

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

When we get 5 out of 5 dots, we cannot ask for more. You are the perfect guest to vouch for our consistent hospitality, because our property is like your home away from home. Welcome to the family and thank you for the kind words for our staff, who we will make sure to reward for their friendliness as well... More 

Homosassa, Florida
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I wasn't expecting much from this location but, we were pleased upon entering the room which was spacious, clean, and smelled good. The frontdesk was very helpful and friendly. We had clean sheets, towels, and comfortable beds...but, our impression was ruined when we started to see flees...then we were running about to kill those small roaches. I was worried they... More 

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

We appreciate your kind feedback. We are glad that you enjoyed your stay in our clean, spacious and comfort room. Your feedback is very important to us. We are listening and learning. We apologize for the inconvenience that you experienced. We also attempt to address each and every guest’s issues or grievances, but none of the aforementioned issues such as... More 

Tel Aviv, Israel
Top Contributor
106 reviews 106 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Travelodge is one of Wyndham chain hotels (Previous Tripreward). Something bad happened to this chain. Hotels were sold to new owners which don't know anything how to manage hotels.This hotel is a good example. Old rooms and beds. Disconnected phone, 1 tiny shampoo for a couple, no conditioner, 1 soap to all your days of stay, Breakfast? at the corner... More 

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

We definitely don't claim to be a HIGH END MOTEL, such as the Rothschild hotel, or "Best Western". We are basic, clean motel with a "service-above-self" attitude. What we try to do is offer value and address all areas of hospitality so as to provide a complete experience of service and value. If you are looking for a "super American... More 

Picton, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2014

All would agree this is not the Ritz and the price reflects it. I did not want to spend a lot of money for an extended stay and this motel matched my budget. The room was kept immaculately clean, the owners were above helpful and, yes I would stay there again.

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed October 27, 2014 via mobile

I chose this Hotel based on proximity 2 my son's condo, and the price because I was on a tight budget. The room was modest but I was surprised to see it was equipped with a full kitchen. I was very pleased with the cleanliness of the room; I have stayed at much more expensive hotels only to be disappointed... More 

Was this review helpful? Yes
HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

Thank you for a raving review of your stay at our Travelodge Suite, and thank you for your praise for our hotel's cleanliness and its staff. We know we are in people business and we believe in looking after our staff first and then the customer. It necessarily follows than that the staff will look after the guest. Thanks for... More 

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Additional Information about Travelodge Suites Saint Augustine Old Town

Address: 290 San Marco Ave, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Suites Saint Augustine Old Town 2*
Number of rooms: 30
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Also Known As:
Travelodge Suites Saint Augustine Old Town Hotel Saint Augustine
Travelodge Hotel Saint Augustine
Travelodge Saint Augustine
Travel Lodge Saint Augustine
Saint Augustine Travel Lodge
Saint Augustine Travelodge

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