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All 78 Saint Augustine hotels

Travelodge Suites Saint Augustine Old Town

2.0 of 5 Motel   |   290 San Marco Ave, Saint Augustine, FL 32084
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Ranked #36 of 78 Hotels in Saint Augustine
A recent review
4 of 5 stars Reviewed August 12, 2014
Reuven S
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210 reviews from our community

Traveler rating
    70
    70
    34
    16
    20
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69
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

This place, although a bit far from town, is a cozy motel. It's location is great for those who want to be apart or get away from the busyness of the town;especially on the weekends. But it's also close to Vilano Beach and we saw a different part of town. A bit out-dated but functional. Its simplicity lends itself to... More

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

The best way to experience our hopitality and our service is to stay with us for longer periods. YES , you did. We thank you for your kind words and also for your business We will listen and try to help anybody and everybody entering the front door of our reception, whether they stay with us then or not...we are... More

Miami, Florida
2 reviews
3 of 5 stars Reviewed August 8, 2014

The hotel was ok. The staff was very helpful and friendly. It was clean. Main issue was the price I paid, maybe because was a saturday, but I d pay half of what I paid for the quality/ location. The location was 30 min walking from downtown, 20 min from the fort and main attractions. It was located in a... More

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

Appreciate you taking time out of your busy schedule to post a kind review. Thanks for you admired our cleanliness and staff. We believe that responding to reviews shows that we are listening and that we actually care. However, we fail to comprehend what he/she means by “ 30 MINS “ walk from downtown.” We take any criticism into consideration.... More

Chestertown, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

This is an excellent hotel for the price. Other hotels in this price range do not come close to the quality and service. Extremely clean and well maintained. The owners are very friendly, hospitable and personable. Lovely pool area as well. I have been coming to St. Augustine for years and have been in several area hotels. I will absolutely... More

Was this review helpful? Yes 1
HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

Our entire hospitality culture is based on the premise that our guests are aristocracy and we are here to treat you as such. We are trying to create a home away from home and we are glad that you found our hotel . Yes, absolutely please do it again and we look forward to it. In the meantime, Thank you... More

1 review
5 of 5 stars Reviewed July 16, 2014

We had a great time at this inn! My boyfriend and I had the queen cottage and were so thrilled to have such a great little place of our own for a few days. The staff was was exceptional and offered suggestions and were very kind and friendly. The location is ideal. It is only about 5 min from old... More

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HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

When we get 5 out of 5 dots, we cannot ask for more. You are the perfect guest to vouch for our consistent hospitality, because our property is like your home away from home. Welcome to the family and thank you for the kind words for our staff, who we will make sure to reward for their friendliness as well... More

Burton upon Trent, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014

We recently had several nights at this motel, and without a doubt would use it again. Our room was spotless and thoroughly cleaned each day, the price was very reasonable, and the motel location for us was ideal, just far enough from the town centre to be quiet. The lady in charge, Jageesha, could not have been more friendly and... More

Was this review helpful? Yes 1
HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

Thank you for the kind words about our staff and the cleanliness of our property. We are glad you enjoyed your stay with us at the Travelodge Suites (Old Town) St. Augustine, Florida. We always say the best way to enjoy our overall hospitality is to stay with us longer than one night and you did just that to reap... More

Atlanta, Georgia
Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 7, 2014

Inn keeper was very friendly and helpful. The room was almost spotless and comfortable. The bathroom. while dated, was exceptionally clean and fresh and the furniture and linens were clean. Bed was a little bouncy and could have been firmer for us. It reminded us of a simpler time when less is often more.

Was this review helpful? Yes 1
HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

Our savvy travelers know it is best to hear both sides of the story and you have definitely given just that. Unfortunately the rating of 3 dots out of 5 is inconsistent with your kind review, but we thank you for the same. We believe responding to reviews shows that we are listening and that we actually care. However, we... More

Saint Augustine
1 review
2 of 5 stars Reviewed June 30, 2014

Staff very friendly and efficient. The room appeared to be clean. However, it had a dank, musty, moldy smell that prevented us from getting a good night's sleep. This was due to the AC unit leaking water into the room on the carpet. We had two rooms and both had the same problem. The furniture looked really old. Needs an... More

Review collected in partnership with Travelodge

Was this review helpful? Yes
HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review

Definitely we don't claim BRAND NEW ! Yes, we are basic, clean with a "service-above-self" attitude. What we try to offer is value and you found it at our place. We always say that we are not a high end hotel and is not a brand new hotel; but we try to address all areas of hospitality so as to... More

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Additional Information about Travelodge Suites Saint Augustine Old Town

Address: 290 San Marco Ave, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Suites Saint Augustine Old Town 2*
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Also Known As:
Travelodge Suites Saint Augustine Old Town Hotel Saint Augustine
Travelodge Hotel Saint Augustine
Travelodge Saint Augustine
Travel Lodge Saint Augustine
Saint Augustine Travel Lodge
Saint Augustine Travelodge

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