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St Augustine Hotel & Suites at World Golf Village

475 Commerce Lake Dr, Saint Augustine, FL 32095 (Formerly Comfort Suites)
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St Augustine Hotel & Suites at World Golf Village
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St Augustine Hotel & Suites at World Golf Village
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192 Reviews from our TripAdvisor Community

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Traveler rating
    53
    52
    32
    34
    21
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64
57
5
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (192)
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    (57)
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    (42)
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Vero Beach, Florida
1 review
2 of 5 stars Reviewed yesterday NEW

Well the title says it all. This hotel could use an injection of some serious cash. Start with an ac system, the place is damp and dirty. This is a major problem, due to the mold, peeling paint, and sugar ants that share your room. The owners seem to have given up, the staff has a few "good ones" but... More 

Was this review helpful? Yes
Sebastian, Florida
1 review
2 of 5 stars Reviewed yesterday NEW

This hotel has moisture issues big time! You feel constantly moist. Hits you as soon as you enter the front doors. Our room felt so damp my boyfriend even reached down and felt the carpet because he thought it was wet! Also has an ant problem. Left some craisins unfinished on the nightstand and in the morning it was covered... More 

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Palmdale, California
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

The outside of the Hotel is nice and big. The lake that surrounds the Hotel is very warming. Although our room had a amazing view of the lake and pool, the sofa sleeper was stained and there was trash behind it. We didn't have a remote control for the TV, then when we called the front desk they were not... More 

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Canton, Georgia
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Pros Outdoor pool Front desk friendly and helpful, only during check in Decent breakfast Nice view from room Great outdoor ambiance Cons Horrible housekeeping, trash was not even cleaned out. No remote, called front desk to ask for one and they could not deliver due to being under staffed. Later found it under the bed! Indoor pool area falling apart... More 

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Statesboro, Georgia
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff was welcoming, it was comfortable and it was family & pet friendly. The location was great for our needs and the value was a definite plus! We will be back to enjoy this one again. The breakfast was varied enough to make everyone happy. Pets were made to feel welcomed, too.

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Raleigh, NC
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked this room for just a night for a stop over on our trip. For the price we were disappointed. I'm guessing they were updating the hallways but there was dust all over the hall carpets. The numbers to the doors weren't even on the doors. They were lying on the floor next to the doors. Very strange, especially considering... More 

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Saint Louis, Missouri
3 of 5 stars Reviewed 1 week ago

We stayed here for a Week with our family. Room was nice, outdoor pool was really great! The indoor pool was really gross looking though. The breakfast was really good every morning, perfect for the kids. We thought this hotel would be closer to the beach though. It's about a 30 min drive to both the beach and downtown historic... More 

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Edrakeford, General Manager at St Augustine Hotel & Suites at World Golf Village, responded to this review

Thank you for staying with us and taking the time to write a review. Glad you enjoyed the outdoor pool and the breakfast, we are working on the indoor pool re-painting, etc. and I would like to apologize for any inconvenience it caused you during your stay. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

We made a VERY last minute decision to go to St Augustine for July 4th (we booked the hotel at 8:30 Friday night and checked in just before 1am). I knew our options were limited considering how St Augustine is a big 4th of July destination and I was pleased to find ANYTHING available, especially since we could bring our... More 

Was this review helpful? Yes 1
Wilmington, Delaware
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Our church group of 50+ stopped here for an overnight. It was such a lovely setting in a refurbished hotel. Equipped with full sized refrigerator microwave & large bathroom. Only negative, it is far from Old St. Augustine.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I was comforted to see the nice lobby but extremely disappointed once we got to our room on the 3rd floor. It smells dirty in the hall and then the room has so much air freshener to cover up the smell of dirt and must .Completely disgusted and scared to touch floor with feet, but thankful we only need room... More 

Was this review helpful? Yes 2
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