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Magnuson Hotel Historic St. Augustine

1111 North Ponce de Leon Boulevard, Saint Augustine, FL 32084 (Formerly Quality Inn Historic)
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1 room 1 adult
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Magnuson Hotel Historic St. Augustine
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325 Reviews from our TripAdvisor Community

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Nassau
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This motel is friendly and all of the staff was helpful. the back rooms have a beautiful marsh view and there was a full moon last night. The breakfast is quite extensive and good. They have half and half for the coffee which is great. The heater worked very well.

Helpful?
Thank Katy070
Florida
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

I went with several other couples and most of us would get woken up by the train noises as well as street noises. Lucky us, we also had to deal with motorcycle noises as midnight still from a group that stayed one of the nights and had travelled by motorcycles. Mind you, I had ear plugs in my ears, stayed... More 

Helpful?
Thank Liz H
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for the noise. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We are in the process of adding soundproof windows to our rooms. Please let me know if you want to... More 

Travelers are raving about these Saint Augustine hotels

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The staff was Very nice, but this place is not worth the $112 I paid through Hotels.com. I did not know there was a train that runs All through the night basically in the parking lot of this place!! The carpet was dirty, the shower head was gross, and there was a hair in one of the "clean" towels. Never... More 

Helpful?
Thank Gablutang
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Gary at the front desk made the trip for me. The other pics were right outside the room. We were advised that there was a train and it runs at night but it doesn't blow the horn and doesn't shake the room ( I would not recommend for a light sleeper). Only 4 stars because the water pressure in the... More 

Helpful?
Thank Noelle P
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 4 weeks ago

Please do not stay in this hotel. Unfortunately before I booked this hotel I even did not read review. We travel from Miami to Charlotte on January 1st and decided to stay on our way to visit St. Augustine. Before we booked hotel I informed personnel that we have to small dogs and we need a suite because we travel... More 

Helpful?
Thank brookso1
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff and additionally our executive suite is going through a complete remodel. Despite this, we hope to be able to welcome you back on a... More 

Charlotte, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

A few days prior to our arrival we made reservations and informed the hotel we were traveling with 2 small dogs and would need accommodations for that. In addition we requested adjoining rooms due to mother in law traveling with us. The only room available was the Executive Suite which had 2 bedrooms and 2 baths, very roomy with kitchen... More 

Helpful?
1 Thank ncrls
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff and additionally our executive suite is going through a complete remodel. Despite this, we hope to be able to welcome you back on a... More 

Merritt Island, Florida, USA
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We're here for new years. Hotel is located pretty centrally, and if you're up to walking, your're in downtown where all happens in about 15 mins (or like 5 minures fRom trolley.stop). There is a new Welcome center next to hotel that provides shuttle to the Trolley stations. Room was clean. Had little difficulties with shower, but other than that... More 

Helpful?
Thank MrByte_FL
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

Dear Guest. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of historic St. Augustine and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. More 

Tampa, Florida
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

Hotel was mediocre, very thin walls. Room located by stairs could hear everything. Breakfast is okay. Room could have been cleaner. A/C is not working well. Hot at night. Best thing about hotel it is situated next to Zaxby's

Helpful?
Thank Travelingseven
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that some things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management staff. We do hope you give us another chance as we will definitely improve our... More 

Hubbard, Ohio
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 15, 2015

We were part of a large bus tour staying at this hotel. The tour group uses this hotel often. I was pleasantly surprised. Our double bed room was quite nice with many updates. Breakfast was fine, plenty of good food...hot and cold. The manager even kept the waffle machine moving, and served the hot waffle to our table. Friendly place... More 

Helpful?
Thank RayLin99
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. We are also incrementally remodeling our rooms to include soundproof windows. More 

Bradenton, Florida
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 14, 2015

Traveled with about 60 passengers on bus. Two other buses at hotel at same time. No hot water in room on first night - okay next day. Device that changes water from tub to shower very difficult to operate - needs to be replaced. A/C runs quietly. Towels were rough. Newspaper furnished. Breakfast quite okay - cereal, eggs, sausage, waffles,... More 

Helpful?
Thank Wallymano
MagnusonStaugustine, Guest Relations Manager at Magnuson Hotel Historic St. Augustine, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. We will definitely look into some of the areas that you mention. More 

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