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Casa Monica, Autograph Collection

4.0 of 5 95 Cordova Street, Saint Augustine, FL 32084
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    This weekend 11/29/2014
    $313/night
    Next weekend 12/06/2014
    $328/night
    Best deal 01/04/2015
    $161/night
Certificate of Excellence 2014
Casa Monica, Autograph Collection
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Casa Monica, Autograph Collection
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1,014 reviews from our community

Traveler rating
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    279
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport, RI
Top Contributor
70 reviews 70 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Such a beautiful hotel in downtown St. Augustine with the excellent customer service which I've come to appreciate and except at a Marriott facility. The staff couldn't be more helpful or friendlier. They answer questions before they are even asked. They open doors, great guests with a friendly smile and couldn't be more accommodating. Our room was just beautiful and... More

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Top Contributor
57 reviews 57 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Basically, this property was not worth the premium. Even though the Spanish and Moorish decor was attractive, the rooms and the service were no better than an average hotel. The lobby of the hotel is congested, almost cluttered with "things". The bar/lounge is crammed with with tables all lined in a row, not attractive or welcoming. The front desk protrudes... More

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KesslerCorporate, Executive Admin at Casa Monica, Autograph Collection, responded to this review

Dear Valued Guest, Thank you for providing feedback regarding your recent experience at the Casa Monica. We regret to hear that your experience at our hotel was less than satisfactory. We will share your feedback with the appropriate team members. Our intent is to correct the issues you described prior to prevent these issues from persisting. We would be thrilled... More

Bellingham, MA
Top Contributor
53 reviews 53 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want to feel like you are staying in a old Spanish mansion, this is the hotel for you. It is beautifully preserved. The lobby is so pretty. The pool is quite small but I loved the lounges that are in the pool area. If you are there when a wedding is going on there is a chance the... More

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Casa Monica hotel this past weekend with my husband. Ryan at the front desk was fabulous and so helpful. We ordered room service the first night and Hannah was the sweetest, even gave us free champagne to celebrate our anniversary. Amazing! But, the next morning for breakfast, it took 30 minutes to get our food and... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was beautiful! We arrived late after our wedding ceremony and the evening staff were very kind. When we got to or room we ordered champagne from the bar and they were very quick on bringing it up. Lauren who was on that night delivered it personally and she was just delightful. We loved everything about our short stay... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staying at the Casa Monica is perfect for touring St. Augustine. It's close everything, the food is spectacular right in the hotel, great drinks at the lobby bar and the staff go out of their way to make you feel at home. The Ponce de Leon suite is stunning with its views and the hot tub room. Highly recommend this... More

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Eustis, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is everything you would expect. It's historic, beautiful, classy. You definitely get what you pay for. Good service, high quality everything, etc. The two negative that I found annoying are these: only valet parking is available and you have to pay for wifi. Really? So, the cost is $24.00 to park your car plus tipping the valet guy... More

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Alpharetta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This is an absolutely beautiful hotel. Perfectly situated, close to everything! The lobby, tho small is stunning. Rooms were beautifully decorated with high end linens. We ate breakfast and dinner in the hotel restaurant and the food was 5 star. Loved my stay. Will go back again and again.

Was this review helpful? Yes 1
Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We checked into the Casa Monica because we had friends over from Australia and wanted to stay in the historic district on St Augustine on our vacation. From the time we stepped into the room it smelled of recent carpet cleaning and pets. A really BAD smell that made me sneeze and immediately develop hayfever. Told the front desk, they... More

Was this review helpful? Yes 1
KesslerCorporate, Front Office Manager at Casa Monica, Autograph Collection, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. We regret to hear that your recent experience at the Casa Monica was not to yours or our standards. We are known for excellent customer service and take pride in delivering a memorable experience. If you would like to contact me directly to further discuss your experience... More

Indialantic, Florida
Top Contributor
59 reviews 59 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just had my rehearsal dinner and reception here. Noel and Courtney will go out of their way to make sure EVERYTHING is exactly the way you want. The staff that worked both events were wonderful as well. My guests never wanted for anything, as there was always someone there with food or a drink. As for the hotel itself,... More

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Additional Information about Casa Monica, Autograph Collection

Address: 95 Cordova Street, Saint Augustine, FL 32084
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Monica, Autograph Collection 4*
Number of rooms: 138
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Also Known As:
Casa Monica, Autograph Collection Hotel Saint Augustine
Casa Monica Saint Augustine
Casa Monica St Augustine
Hotel Casa Monica
Casa Monica Hotel

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