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BEST WESTERN Historical Inn

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2010 North Ponce De Leon Blvd., Saint Augustine, FL 32084
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BEST WESTERN Historical Inn
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278 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is older but well maintained. It is in a beautiful convenient location to Historic St. Augustine. Breakfast included cereal, pastries, toaster with bagels, bread or English muffins, yogurt, ham and eggs for sandwiches. The staff was friendly and efficient.

Helpful?
Thank joyb739
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

I appreciate your response to our hotel and our breakfast. It is great to hear you had a nice stay with us and the location. I hope to see you back with us very soon. Tom Lane General Manager Best Western Historical Inn More 

DeBary, Florida
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Best Western Historical Inn for 1 night to see the Nights of Lights. We arrived early and were able to check into our room immediately on arrival. Our room was on the first floor and had parking right in front of the room. The room was nice. we really liked that it had wood floors throughout... More 

Helpful?
Thank Amanda P
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

We are going through a property upgrade at present, and will continue this process in the coming month. However I do apologies for the problem you experienced. Hopeful you will be back soon to see us. Thanks for the business and Happy New Year, Sincerely, Tom Lane General Manger More 

Springtown, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We traveled with my two young boys for a wedding. We booked on booking.com with a non refundable rate. When we got to the hotel we were not happy with the room so we moved to another and were still not happy. The manager explained how they had been renovating and was very apologetic and asked what we would like... More 

Helpful?
Thank Show1105
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

I appreciate your making these comments very much. We try do help out our visitors to Saint Augustine as much as possible. We love the place we live and want you have the best stay possible. I look forward to see you back very soon. Sincerely, Tom Lane General Manager More 

Bradenton, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 27, 2015 via mobile

Very nice hotel with large rooms and good size bathroom. Free parking and free breakfast were a nice plus. The reception staff were all phenominal! Gave us great advice, especially recommended taxi service to take us to the old part of the city...cheaper than driving and paying for parking and without the hassle of traffic. I highly recommend this hotel.

Helpful?
Thank Kathleen C
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

This has made all of a day. The hotel is going through an upgrade and its great to hear you like them. Please come back and see us! Tom Lane GM Best Western Historical Inn Saint Augustine, FL More 

Reston, Virginia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 21, 2015

I was really hopeful for this hotel based on other reviews, but I have to say we were definitely disappointed with all of its shortcomings. Initially, we were in a nonsmoking king-bed room upstairs, but as soon as you walked in, there was a stale, heavy cigarette stink in the air. It smelled like someone had just been smoking in... More 

Helpful?
1 Thank sketne25
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

pasco, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 18, 2015

Lobby was locked during business hours while staff slept in back room. Cockroach and ants in bathroom. Rooms in need of serious updates. Dusty and caulking peeling around sinks, toilet and in bathroom. High priced for down season.

Review collected in partnership with Best Western

Helpful?
1 Thank Ben M
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

My apologies for this. It is our policies to provide 24 hours service. Please come back soon, I would appreciate the chance to provide you with a better experience. Sincerely, Tom Lane General Manager More 

Miami Beach, Florida
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 16, 2015

Located just across the street you can find the Historical Castillo de San Marco. It's also in front of the ocean. If you travel as us on a weekend the location is a little bit noisy. Although in the rooms you can't really notice the activity outside. You short distance to al the attractions, restaurants a bars.You don't need to... More 

Helpful?
Thank Laly41
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

I appreciate your response to our hotel. It is great to hear you had a nice stay with us. We have been making improvements, thanks for noticing. I hope to see you back with us very soon. Tom Lane General Manager Best Western Historical Inn More 

College Park, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Just remodel rooms lobby and pool area. Management was friendly and informative. We missed Rhonda at the front desk so give her a shout out for us. Breakfast hot and cold items. Fruit all during the day. Welcome bag and mints on the counter. Rooms are tastefully done. And no stinky carpet in rooms. Get location and convient to everything.

Helpful?
Thank hotPTC
Tom L, Manager at BEST WESTERN Historical Inn, responded to this review

Thanks you for letting everyone know about our renovations. It is great to hear you had a nice stay with us. We have been making improvements, thanks for noticing. I hope to see you back with us very soon. Tom Lane General Manager Best Western Historical Inn More 

1 review
5 of 5 stars Reviewed December 13, 2015

dude they were on it... everybody was so pleasant. very clean... breakfast was great gave us to two beds instead of 1 king which was great cleaning crew was top notch.....the black guys for the kitchen and maintanence were so helpful and pleasant which is weird where i come from my lady at the front desk,,(sorry forgot her name) was... More 

Helpful?
Thank Rachael P
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

WOW! Thanks for the review. This is an exciting time for us. I hope everyone will give us a try.I hope to see you back with us very soon. Tom Lane General Manager Best Western Historical Inn More 

Centerville, Minnesota
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed December 10, 2015

This is an older Best Western undergoing some updates, it was clean. Very easy parking, coming and going proved to be an easy in and out of the parking lot and near the attractions. The price was surprisingly not as high as I thought it was going to be for the area we were in. I would recommend this place... More 

Review collected in partnership with Best Western

Helpful?
Thank Norma G
Tom L, General Manager at BEST WESTERN Historical Inn, responded to this review

I appreciate your response to our hotel. It is great to hear you had a nice stay with us. We are renovating this property, I am glad you noticed. I hope to see you back with us very soon. Tom Lane General Manager More 

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