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Laterra Resort & Spa

955 Registry Boulevard, Suite 118, Saint Augustine, FL 32092
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Laterra Resort & Spa
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A recent review
5 of 5 stars reviewed 5 days ago
OceanBreeze2015 Saint Augustine, Florida
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44 reviews from our community

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    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Augustine, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Laterra has many great condos that you can chose from. The company that manages many of the units has a very professional management staff that attends to all of your needs. The check in/out process is a breeze and the condos are all fully stocked with everything you would need. The rooms are very clean and the staff is so... More 

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Ludowici, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

As noted by others who stayed at the property, there is no staff on site. The condo is in desperate need of repairs and updated decorum. We had problems opening the door every time we entered the condo, it was jammed. The food disposal was broken which caused the sink to clog up, it was obvious that food from previous... More 

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Culpeper, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 12, 2015

I made the mistake of prepaying for this location ( which I will never do again ). Be warned that there is no staff on site to help if there is a problem. This was the worst experience I've ever had at a hotel/motel/rental. When I arrived, it took 45 minutes to find the room, and no one could help... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 2, 2015

We arrived on December 2014 and had to go pick up the keys at a nearby place. When we arrived the condominium was not clean at all. Starting with the kitchen the microwave and the oven were full of grease. The fridge was dirty. Used linens on the bed and no extra linens. The rug was dirty. We tried calling... More 

Was this review helpful? Yes 4
Miami, Florida
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 27, 2014

I reserved two rooms in this hotel to stay between 12/25/14 to 12/28/14. Reason: My birthday celebration with my family. WORST experience ever so far. As I said before; got two rooms; the first room the key card did not work; tried to call for customer service and found out is easiest to reach the president than to reach LATERRA;... More 

Was this review helpful? Yes 4
Lakeland, Florida
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 26, 2014

My husband and I decided to go to St. Augustine for our 25th wedding anniversary so we chose to stay at LaTerra. We had to pick up our key at a lock box a short distance from the condo which was not a problem. The room was very comfortable and had a nice kitchen. It was very quiet. In fact... More 

Was this review helpful? Yes 6
Stevens Point, Wisconsin
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 15, 2014 via mobile

Well, first off we booked and paid in full. through Travelocity. we went to check in at around 11. No one was at the Office which is located across town. Well we thought it's early so we went and had lunch went back at around 1 pm the office was still closed. I called and called no answer. We went... More 

Was this review helpful? Yes 6
Bedford, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 23, 2014

We booked and paid for a 2 bedroom suite (1425 sq ft) for 2 couples. Two days before we left we found out that they did not have any suites available and all we could get was 2 studio rooms 500sq ft), It was to late to find a different condo, so we went. No management on site, our units... More 

Was this review helpful? Yes 7
Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2014

My husband and I stayed at Laterra between Christmas and New Years and really enjoyed our stay! We rented from a local Realtor who manages 20-30 units for individual owners. We stayed in a 1-bedroom on the ground floor with a private courtyard and view of the fountain. The furnishings were nicely upgraded so if felt like we were staying... More 

Was this review helpful? Yes 5
Indianapolis
Top Contributor
624 reviews 624 reviews
56 hotel reviews
356 helpful votes 356 helpful votes
4 of 5 stars Reviewed January 2, 2014

Spent a little over a month there and am already planning two months next time. Very quite, close to everything. Only bad point is that the fitness room is only available to owners, not renters. Unit was clean and very well maintained. A couple of concerns were handled quickly. Would suggest you rent through a realer as it appears that... More 

Was this review helpful? Yes 5
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