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Laterra Resort & Spa

955 Registry Boulevard, Suite 118, Saint Augustine, FL 32092
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1 room 1 guest
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Laterra Resort & Spa
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46 Reviews from our TripAdvisor Community

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Traveler rating
    17
    7
    3
    6
    13
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16
17
2
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Quincy, Florida
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 29, 2015

We had seven ladies spending a weekend together. Our condo was 3 BR which suited us well. The pool was lovely the whirlpool wasn't whirling but it was nice & warm. The overall property is well maintained without seeing anyone doing it. There are a LOT of dogs visiting. Most were on leashes I saw a couple just running around.... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 12, 2015

My fiance and i arrived in st. Augustine around 330-4pm to go pick up our keys to our room from this building where you put a 3 digit code in to unlock and note that anyone can get in this box all they have to do is call the number and it tells you on their voicemail bc no one... More 

Was this review helpful? Yes 1
Saint Augustine, Florida
1 review
5 of 5 stars Reviewed March 24, 2015

Laterra has many great condos that you can chose from. The company that manages many of the units has a very professional management staff that attends to all of your needs. The check in/out process is a breeze and the condos are all fully stocked with everything you would need. The rooms are very clean and the staff is so... More 

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Ludowici, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 23, 2015

As noted by others who stayed at the property, there is no staff on site. The condo is in desperate need of repairs and updated decorum. We had problems opening the door every time we entered the condo, it was jammed. The food disposal was broken which caused the sink to clog up, it was obvious that food from previous... More 

Was this review helpful? Yes 3
Culpeper, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 12, 2015

I made the mistake of prepaying for this location ( which I will never do again ). Be warned that there is no staff on site to help if there is a problem. This was the worst experience I've ever had at a hotel/motel/rental. When I arrived, it took 45 minutes to find the room, and no one could help... More 

Was this review helpful? Yes 3
Miami, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 2, 2015

We arrived on December 2014 and had to go pick up the keys at a nearby place. When we arrived the condominium was not clean at all. Starting with the kitchen the microwave and the oven were full of grease. The fridge was dirty. Used linens on the bed and no extra linens. The rug was dirty. We tried calling... More 

Was this review helpful? Yes 5
Miami, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 27, 2014

I reserved two rooms in this hotel to stay between 12/25/14 to 12/28/14. Reason: My birthday celebration with my family. WORST experience ever so far. As I said before; got two rooms; the first room the key card did not work; tried to call for customer service and found out is easiest to reach the president than to reach LATERRA;... More 

Was this review helpful? Yes 5
Lakeland, Florida
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 26, 2014

My husband and I decided to go to St. Augustine for our 25th wedding anniversary so we chose to stay at LaTerra. We had to pick up our key at a lock box a short distance from the condo which was not a problem. The room was very comfortable and had a nice kitchen. It was very quiet. In fact... More 

Was this review helpful? Yes 6
Stevens Point, Wisconsin
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 15, 2014

Well, first off we booked and paid in full. through Travelocity. we went to check in at around 11. No one was at the Office which is located across town. Well we thought it's early so we went and had lunch went back at around 1 pm the office was still closed. I called and called no answer. We went... More 

Was this review helpful? Yes 7
Bedford, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed April 23, 2014

We booked and paid for a 2 bedroom suite (1425 sq ft) for 2 couples. Two days before we left we found out that they did not have any suites available and all we could get was 2 studio rooms 500sq ft), It was to late to find a different condo, so we went. No management on site, our units... More 

Was this review helpful? Yes 8
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