We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Spanish Quarter Inn

Hotel website
Hotel deals
6 W Castillo Dr, Saint Augustine, FL 32084
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN Spanish Quarter Inn
Professional photos View all
Browse nearby
BEST WESTERN Spanish Quarter Inn
Write a Review

396 reviews from our community

Traveler rating
    99
    165
    81
    28
    23
See reviews for
122
179
12
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (396)
  • Mar-May only
    (98)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (110)
All months
Albemarle, North Carolina
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed there in late April. Great place to stay. Really friendly staff that were willing to help you in any way they could. We had a hot buffet breakfast every morning that was excellent. Omelettes, pancakes, sausage, sausage gravy, biscuits, home fries, etc. I am a breakfast eater and my wife isn't. This worked out perfect for us. Our... More 

Was this review helpful? Yes
Sarnia, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We had a warm friendly greeting. The Inn made us feel safe in the centre of the city. The pool and whirl pool were comfortable and clean. The room was nicely furnished and in good repair. Breakfast had local dishes for us to try (grits) and omletts instead of the scrambled eggs usually found on breakfast buffets. Nice restaurants and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rockledge, United States
1 review
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay here. The location was perfect for visiting the historic district of St. Augustine - easy walking distance. The continental breakfast included eggs, pancakes, potatoes and sausage as well as lots and lots of other options. Our room was clean and the bed was one of the most comfortable ones we have ever slept on -... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Everything you read about this place is true. Over-priced, dirty, not nice. They wouldn't let us cancel when we arrived and didn't even get in the room yet. We didn't like the outside, location or parking lot. They said because we booked via Trip Advisor, our room was already paid for on our credit card. When we called the main... More 

Was this review helpful? Yes 2
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review

Thank you for your recent review of our property. I would like to apologize for your unhappiness with our hotel and our rather lenient deposit policies. It is our goal to make each and every guest happy with their visit to St. Augustine, and it looks like we failed in your case. Again I am truly sorry. More 

Palm Harbor, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Conveniently located, and that's about all it has going for it. The front desk agent, Jerry, did a great job. He was very professional and accommodating. The hotel was a run down mess. The hot tub was green and smelled like swamp water. It had chunks of marcite (pool coating) flaking off of it. The pool area is tiny and... More 

Was this review helpful? Yes 1
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review

Thank you for your review of our hotel. On behalf of our entire team, I would like to apologize for the issues you encountered during your stay with us. I have noted each point and will be meeting with the appropriate team members to find solutions to all items mentioned. I am glad Jerry took good care of you. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel room, breakfast area, and parking lot were small, but in a great location for a family of four who wanted to explore the historic area. Even though the hotel room and bathroom were small, they were clean and had everything that we needed. The front desk staff was very helpful providing information about area attractions.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review

Thank you for your review. I am glad you found our rooms to be clean and our staff friendly. Please return soon. More 

Baltimore, Maryland
Top Contributor
53 reviews 53 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Smallest bathroom I've ever seen in a hotel. Breakfast area also very small--about 4 tables--way too cramped. Room was clean, but tiny path between bed and dresser. Our worst moment was trying to get out of the parking lot. We had a mid-size rental and larger vehicles were on either side of us. Since there is a wall running the... More 

Was this review helpful? Yes
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review

Thank you for your review. I apologize for your frustration regarding the parking while you were with us. I hope your stay was otherwise enjoyable. More 

Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Three Ohio best girlfriends (Buckeye Babes) from elementary/middle school/high school met me (the Florida transplant) in St Augustine, Fl. Destination: Best Western Spanish Quarter. Mission: visit Old Town, go on ghost tour, take sightseeing trolly, visit every boutique and souvenir shop, eat seafood and tour the San Sebastian Winery. Mission status: done, done and done! The hotel was PERFECT! Although... More 

Was this review helpful? Yes 1
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review

Thank you for your review. It sounds like you had a great time and I'm glad it was "mission accomplished". Please get rested and come back and visit us again soon. More 

Taos, New Mexico
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Not very nice. Front desk guy, Jerry, was so unhelpful and unwelcoming, i should have canceled the day before arriving. Our tv didnt work and no wifi. Fortunately there was a lovely, helpful person working, Tori, and she fixed us up. Parking is a nightmare also. On the upside, the cleaning crew are fabulous. We are former inn owners, so... More 

Was this review helpful? Yes
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review

Thank you for your recent review. I would like to apologize on the service issue you encountered. Guest service and room cleanliness are of utmost importance to me and my team. When we have a breakdown in either area it is greatly upsetting to me. Rest assured, this will be handled. I would like to invite you back personally and... More 

Newburyport, Massachusetts
Top Contributor
150 reviews 150 reviews
36 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 20, 2015

Stayed at the Hilton on the water last year … heard about the difference in cost at the Best Western Spanish Quarter on Castello, so this year stayed at the Western. It's no Hilton, but the substantial cost savings with the ability to walk easily about quaint St Augustine was enticing. The room was ample and the beds were comfortable.... More 

Was this review helpful? Yes 2
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review

Thank you for your recent review. It sound like you had a great time at our hotel. Please come back and visit soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (2)
Viewed
Room/suite (2)
Viewed
Dining (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question