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Comfort Inn & Suites

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2367 State Road 16, Saint Augustine, FL 32084
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Comfort Inn & Suites
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420 Reviews from our TripAdvisor Community

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Traveler rating
    251
    117
    33
    11
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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  • Portuguese first
  • Spanish first
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English first
  • All months
    (420)
  • Mar-May only
    (112)
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    (132)
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    (81)
  • Dec-Feb only
    (95)
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Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here August 29, 2015. Really nice suite for a great, reasonable price. Hot & cold breakfast. Swimming pool and spa, exercise room &;business center. Everything clean and comfortable. Mac treated us so good. We will definitely stay here again.

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, THANK YOU very much for taking time to write this detailed review. This means a lot to us and helps us a lot. We think you made a great choice by choosing Suite room for your stay. Thank you for your comments on our breakfast. Truly appreciated for your interest in our hotel for your future stays and... More 

Rockville, Maryland
1 review
5 of 5 stars Reviewed 5 days ago NEW

If you want comfort and quiet place to stay and close to everything, shopping, restaurants, gas stations , and all sight seeing of the entire areas and also beaches and easy access to interstate 95 and also to mention the great breakfast they have to get you stated in the morning and also a great TV line up of channels... More 

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Marty, THANK YOU and THANK YOU again for your comments "great place to stay". We are extremely happy you had a great stay and your willingness to comeback to us again. Truly appreciated for your comments and I will share with my colleagues. We look forward to see you again very soon, Sincerely, Mac Jerry, General Manager, 904-824-0355 More 

Tallahassee, Florida
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Any hotel that gives you a complimentary candy bar upon check in is a good one in my book! I had absolutely no complaints about our stay here. We stayed just one night. The rooms are comfortable, clean, and spacious. It was at the right price too. I got a great nights sleep. Staff was friendly and efficient at check-in... More 

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear RB913, Truly appreciated for your comments on our facility and staff. We are delighted you had a great stay and THANK YOU for your willingness to comeback again, that feels a great for us. We look forward to welcoming you back again, Sincerely, Mac Jerry, General Manager, 904-824-0355 More 

Green Bay, Wisconsin
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This was a fantastic hotel for the price. Conveniently located just off the highway but tucked behind the gas station, which makes it convenient to pick up supplies. Food can be delivered to the hotel from local resturants.

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Jeremy, THANK YOU very much for taking time to write this review. It was our pleasure to service you. Thank you for giving details on local eatery and delivery. We hope you will back again very soon. Thank you for recommending our hotel to other guests. Sincerely, Mac Jerry, General Manager, 904-824-0355 More 

Orlando, Florida
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Conveniently located and reasonably priced. Excellent breakfast options. The seperate room for the bedroom allowed for sleeping while others were still up watching TV. Easy in and out to historic St. Augustine and situated right across the street from the outlet mall. Very friendly staff.

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Dennis, Thank you for taking time to write this review. This means a lot to us. Yes, the room suites (with two TV's) are very convenience if somebody want watch late, we are glad you picked this suite. Thank you for your comments on the facility and staff. We appreciated for recommending our hotel and look forward to welcoming... More 

Level Contributor
8 reviews
1 of 5 stars Reviewed 1 week ago

Honestly, the worst place I've ever seen or stayed at in my life. If it wasn't so late, and we didn't have children, I'd stay in my car before I stayed here. The General Manager and the maintenence team need to be written up or fired. It's painfully obvious no one cares about the customers experience. Today is our first... More 

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Thomas, Please accept my sincere apology for your inconvenience and any frustration this may have caused you. All guest complaints were taken seriously, and we want to assure you that the problem you bought to our address addressed. I am confident that a future visit to our hotel will better reflect our commitment to customer satisfaction. Sincerely, Mac Jerry,... More 

Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel, spacious, clean, safe also in room and bar fridge. There for two days and this is the first time we didn't receive room service. All good though! Air conditioner excellent. It is located in an awkward spot so if you are trying to find it, look for the Shell Service Station and drive as if entering the service... More 

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Lynn, Truly appreciated for your feedback. My sincere apologies for missing service for first night. We are extremely happy you had a Extremely Comfortable stay. We hope you will be back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355 More 

Miami, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

We had an excellent stay,it is a place to return.The man at the desk, Mr.Joe,was a wonderful and friendly.He is very professional in his work.The room was very spacious,the bed was very comfortable.We recommend this hotel,so thanks to all staff, thanks Joe.Thanks my God.

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Plaza6403, THANK YOU for your valuable time to write this feed, your feedback means a lot to us. Thank you for your comments on Mr. Joe and hotel. We appreciated your comments and Thank you for recommending our hotel We look forward to service you again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355 More 

Keystone Heights
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I recently stayed here on business and I must say this is one of the cleanest establishments I've stayed at in a while The rooms were very spacious, TVs very perfect, the beds had very new looking sheets and were very comfortable. The staff was also great and accommodated us with anything we need. I would definitely recommend this hotel... More 

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your detailed feedback review. I will share your comments with my entire staff. Thank you for recommending our hotel and your willingness to comeback again. We look forward to welcoming you back again, Sincerely, Mac Jerry, General Manager 904-824-0355 More 

CT
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved many things about this hotel....the location, the price, the quality. We had the suite which was larger than expected and there was a tv in each section which was great for us since my hubby and I don't like to watch the same things. It was a 12 minute ride to the beach (which was lovely) and having... More 

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Tasco1023, Truly appreciated for your kind feedback. Thank you for your comments "Great Job", we are blessed we have a good team and do our best to keep up the things. Thank you again for your comments, we hope you will be back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355 More 

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