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Comfort Inn & Suites

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2367 State Road 16, Saint Augustine, FL 32084
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Comfort Inn & Suites
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Comfort Inn & Suites
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390 reviews from our community

Traveler rating
    237
    103
    32
    11
    7
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146
128
13
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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The Villages, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were upgraded to a suite upon arrival. The room was comfortable and clean. The staff was polite and knowledgeable. The beds were very comfortable and we had a good nights sleep. We will stay again next year when we visit St. Augustine.

Review collected in partnership with this hotel

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Cartersville, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

We were headed to Fla. from Ga. for our sons graduation & drove until 3 in the morning & just had to stop & sleep. We found the comfort inn & were so pleased with how clean everything was (& I am a housekeeper so I know what to look for)! Also my husband & I both have bad backs... More 

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Crawfordville, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 3 nights for the Memorial Day weekend. We were very comfortable. Beds were so comfortable and rooms are clean. The only nit picking I heard was from someone who didn't like where the smoking area was located. As a non-smoker, I don't like smelling cigarettes or second hand smoke. I never smelled cigarettes so the smoking... More 

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General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Liz, Thank you for staying with your family for Memorial day weekend. Thank you for your comments on our clean and comfortable rooms. Thank you for your willingness to comeback again and we look forward to welcoming you back again very soon. Sincerely, Mac Jerry, General Manager 904-824-0355 More 

Tallahassee, Florida
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

Hotel appeared clean. Breakfast was disappointing. However, It is a short walk to access local attractions. The rooms were a comfortable size. 2 double beds and a pull out couch. There is also a small refrigerator and microwave in the rooms.

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Baltimore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Staff is very friendly, close to I-95 and St. Augustine mall and few miles from St. Aug beach/downtown. Will stay again without any question. Hot breakfast in the morning is a great plus. Great place to stay with family.

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General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Snunna, THANK YOU for staying with your family on our hotel recently and as a second stay in a year. Thank you for your comments on our clean rooms and friendly staff. We hope to see you again very soon. Sincerely, Mac Jerry, General Manager 904-824-0355 More 

Sanford, Maine
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Booked room as a getaway for one night and stayed two. The rooms are clean, roomy, and I really liked the home style feel. Hope at the Front Desk was very nice and helpful. Definitely a place to stay.

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General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear JLeeig68, THANK YOU for your valuable time to write this review. Thank you for your comments on our staff and clean , comfortable rooms. Thank you for recommending our hotel and we look forward to welcoming you back again very soon. Sincerely, Mac Jerry, General Manager, 904-824-0355 More 

Andersonville, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love this place. Clean and the staff is very awesome. Need a place to stay this is it! Its quiet and very big rooms, with a great value. Not close to the historic part of Augustine or the beach. But its wroth the small drive to have a nice place to lay your head at night.

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General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Chelle, Thank you for taking time to write your feedback. Thank you for your comments on our staff and our clean rooms, this helps us a lot to do better on our services. Thank you for recommending our hotel and we hope you will back again very soon. Sincerely, Mac Jerry, General Manager, 904-824-0355 More 

New York City, New York
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Right off I-95 Exit 318 in St Augustine and adjacent to a truck stop.Trucks start revving engines & leaving at 5:30 am. We're Comfort Inn Members & thats why we stayed. Mistake! Hotel is dated and needs refreshing. Hairs in bathroom, Shower dripped and the towels were worn. The only good news for travelers is Starbucks is constructing a new... More 

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear JAC, I'm so sorry to hear about your experience. I am really sorry about a truck starting in the early morning, we are not a truck stop hotel. I am confident that a future visit to our hotel will better reflect our commitment to customer satisfaction. Sincerely, Mac Jerry, General Manager, 904-824-0355 More 

Brooks, Maine
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I took her parents here for a couple of days for a nice getaway. Boy, did I pick the wrong place.... From the moment we walked in the room which Destiny told us was just cleaned, all we could smell was what smelled like rotten fruit. I let it go. Then after unpacking, we find someone elses... More 

Was this review helpful? Yes 2
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, My sincere apologies for your inconvenience. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. Hope you will come back again and see our greatly improved services, Sincerely, Mac Jerry, General Manager, 904-824-0355 More 

Buenos Aires, Argentina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed only for one night. What we got for the money is more than what I expected. Big and clean room, the hotel looks new and clean. Nice staff and a quiet night sleep. Great choice if you need to stop on the i95

Was this review helpful? Yes
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Nahuel, Thank you for taking time to write this review. Thank you for your comments on our clean rooms and appreciated for your comments. We hope you will back again soon on travelling on I-95 Sincerely, Mac Jerry, General Manager 904-824-0355 More 

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