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Hilton St. Augustine Historic Bayfront

3.5 of 5 32 Avenida Menendez, Saint Augustine, FL 32084
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Certificate of Excellence 2014
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Hilton St. Augustine Historic Bayfront
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Hilton St. Augustine Historic Bayfront
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849 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boca Raton, Florida
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've been a guest of this hotel several times over the years, and have always enjoyed my stay. Not so much this time. There was a strong chlorine odor, apparently a bathroom cleaning solution, that gave us a headache and made our eyes burn when we were in the room. The toilet needed repair, and the shower head was pitiful.... More 

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Top Contributor
69 reviews 69 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First of all, I have stayed here numerous times, and this by far was our worst experience ever. I am a hilton diamond member and have been for years. With that said, I really try to make Hilton my first choice of hotels when traveling. I am not sure what going on at this property. They just opened a new... More 

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HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

I am sorry your recent experience was so disappointing. I assure you that this has not become the norm and I assure you if you return, you will have a much better experience. We have always prided ourselves excellent service and will continue to do so. If you call for me, I will see we compensate you for this experience. More 

debary, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Our hotel room was noisy inside and out. There was construction outside and you can hear everyone inside the hotel. From people walking in the hall way, to the ice machine across the room. In short, the walls are thin. During breakfast, we sat for 10min before the waitress thought of coming to our table. She checked her current tables... More 

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HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

I apologize for the problems you encountered. The city has seen fit to undertake reconstruction of the downtown historic district in preparation for our 450th anniversary of the founding of the city. This obviously causes problems at times and we have no schedule to work from. I hope you will return again and allow us the chance to provide you... More 

Boynton Bch, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

One person does not know what the other is doing. Also there is a $21 valet parking per day which I though was a little steep. We had gone during the Christmas Night of Lights. It's a wonderful city and the hotel is very convenient

Review collected in partnership with Hilton Hotels & Resorts

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HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

I am sorry for the lack of consistency in your service level. In spite of the Night of Lights, there is no excuse for you experience and I apologize sincerely. I assure you, I will have remedial meetings with my staff, to see this is corrected. Please return to see us and let us provide service as you might expect. More 

Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just finished a weeks vacation at the Hilton St Augustine Historic Bayfront and it was one of the best vacations that we have ever spent. From the moment we arrived we were treated as royalty and we were the only guests. Our room was to die for; large, airy and looking out on a side street which was quiet... More 

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Gainesville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hilton's Historic Bayfront Inn in St. Augustine, Florida is a delightful destination. It's right downtown with everything within walking distance. Hotel is beautifully appointed with courteous staff. I was there for a business meeting and I highly recommend it for anyone wanting to add a little sightseeing and fun to their trip.

Review collected in partnership with Hilton Hotels & Resorts

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Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is not only beautiful, but comfortable. I was thrilled that we had a room with a balcony overlooking the water. We had a great view of the Christmas lights in town. The location was wonderful, and it afforded us the ability to walk to restaurants and stores in an area that is very difficult to find parking. Despite... More 

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Davidson, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a Bay view at the Hilton, which was beautiful. We enjoyed the buffet breakfast where the food was actually great and the service was even better. Staff at the Hilton were friendly and helpful. Great place in this town, where you can walk to most all attractions. Don't miss the Holly Jolly Trolley ride at night around the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
woodstock, United States
1 review
3 of 5 stars Reviewed 1 week ago

So very noisy outside rooms, hard to get a good nights sleep! As I had seen on reviews others had posted I requested a room that apparently did not have as much noise from outside, don't think any room in this hotel has a room with little noise.

Review collected in partnership with Hilton Hotels & Resorts

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Green Cove Springs, Florida, United States
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

A+ location, service and walkable to all the great sights downtown during Christmas. Make reservations way in advance of key events, this place always sells out. Request a harbor view room on the 1st floor. You can get a small porch that faces the Bridge of Lions. Outstanding view. We've stayed in room 108 and 125? I think? ....the view... More 

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Additional Information about Hilton St. Augustine Historic Bayfront

Address: 32 Avenida Menendez, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Augustine Historic Bayfront 3.5*
Number of rooms: 72
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Also Known As:
Hilton St. Augustine Historic Bayfront Hotel Saint Augustine
Hilton Saint Augustine
Saint Augustine Hilton
Hotel Style:
#2 Green Hotel in Saint Augustine
#3 Business Hotel in Saint Augustine
#7 Romantic Hotel in Saint Augustine
#12 Family Hotel in Saint Augustine

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