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Hilton St. Augustine Historic Bayfront

3.5 of 5 32 Avenida Menendez, Saint Augustine, FL 32084
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Hilton St. Augustine Historic Bayfront
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Hilton St. Augustine Historic Bayfront
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875 reviews from our community

Traveler rating
    520
    235
    67
    33
    20
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191
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Sandra the manager confirmed bay view and then it magically disappeared. The apologizes seemed routine. She handed my husband a bag of peanuts and candy and said I know it's your anniversary so here!!! Am i two years old??? How insulting. The other views are of Street with construction and a mess. Yuck. The smells are gross. The floors were... More 

Was this review helpful? Yes 1
Ohio
Top Contributor
72 reviews 72 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My sisters and I stayed here for one night in january, compliments of my brother in law. The hotel was tucked away right off the street but in no way did it look like a hotel, even the Hilton sigh is pushed back from the street so you do have to pay attention to see it. The valet area and... More 

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Beautiful room, quiet enough to permit conversation, great service, wonderful steaks and salad, excellent and reasonable wine list. Lamb chops were doctored and somewhat disappointing. Deserts were really good.

Was this review helpful? Yes
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

Thank you for your review of our Aviles restaurant. We make every effort to provide only the finest in food service. I will pass along your comments to the chef. Please feel free to contact me as we always will make every effort to see you are completely satisfied with our food dishes. Thank you again for taking the time... More 

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a great time staying at this hilton. Stayed on 2nd floor which had a great view of the bay, the room came with a whirlpool tub and it is located in the city, walking distance under a mile to the castle, old city, restaurants and shops. Very clean and nice hotel. I was a little upset about the $21... More 

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HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

Thank you for your great review. I appreciate your kind comments. We do understand reluctance to pay for parking but in the historic part of the city, parking is at a premium and our underground facility was a major investment. We will always assist in helping to find public parking in the area if requested. Again, thanks for your nice... More 

Cleveland, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

Our trade organization booked an event at this hotel for Saturday evening, January 17. One important part of this booking was the aspect of Valet Parking as the event was an awards ceremony. This hotel promised our event valet parking. Most of the guests arrived at 7pm and the hotel said - Sorry no valet parking, we're full. When I... More 

Was this review helpful? Yes 3
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

In regards to the event you reference, this event was not booked with us. It was booked with another venue and due to the fact they had conflicting bookings, we were asked to assist and host this group. (Hardly a bait and switch). The original site had no parking and the group was expected to park in available public space.... More 

Sao Paulo, SP
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The localization of this Hotel is the best. Near of a lot of sightseen and in front of bay. The staff is gentle and the hotel is great. Good rooms, clean and silent. I will come back. The Restaurant Aviles into the Hotel is perfect. Recommended

Was this review helpful? Yes
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

Thank you so much for the great review. When we make the grade in location, service, facilities and food, we feel we have made the top. I am pleased to know we made your visit memorable. I will certainly pass your comments on to the entire staff. More 

Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The outside of this hotel looks as charming and old as the rest of the city (thank you, zoning boards), but inside the "shell", it's a relatively new, modern Hilton. The older hotels and numerous B&B's have a different sort of charm, but can be sketchy where amenities, facilities and cleanliness are concerned. Only complaint was that they hit you... More 

Was this review helpful? Yes
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

Thank you so much for your great review. I know that the parking is an issue with some guests and I apologize for this. The main reason is that to build, parking had to be placed underground at great expense. Thank you again for a great review. More 

St. Augustine Florida, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

wonderful location and great service. Very comfortable room and beds. A small, cozy hotel with very comfortable beds and pillows. I would stay here again and recommend to my friends. We did not try the restaurant so cannot rate the food.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

We appreciate your very complimentary review and are pleased we were able to exceed your standards of service. We look forward to your return and hope you have the opportunity to experience or great food options. Thanks again for writing. More 

valdosta, georgia
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Historic Hilton Bayfront is a fantastic place to stay in St. Augustine, Florida. All who work there are super friendly, efficient, professional, and courteous. All the staff folks go the extra mile for their guests. We stay there multiple times throughout the year and have been doing so since 2008. We love this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

You have obviously been with us since almost our opening. Returning three times a year makes us aware that ayou are definitely a great guest and we certainly appreciate you and your taking the time to compliment the staff. I will see that your review is one they see and can brag about. We look forward to your next visit. More 

Jupiter, FL
Contributor
19 reviews 19 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Downtown St.Augustine and St.George Street within easy walking distance.Staff ,especially Allie(at the bar), were warm and knowledgable. The front rooms with balconies look out on the bay and can be an oasis from the hectic pace of sightseeing. We will stay here again! Note :there is only valet parking at $21 per day.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review

It's really pleasing to see our staff has been able to make a stay an experience to remember. I am always proud of my staff when they generate ratings such as yours. I assure you, I will make sure this is posted on the employee bulletin board. Thank you and please return again soon. More 

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Additional Information about Hilton St. Augustine Historic Bayfront

Address: 32 Avenida Menendez, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton St. Augustine Historic Bayfront 3.5*
Number of rooms: 72
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Also Known As:
Hilton St. Augustine Historic Bayfront Hotel Saint Augustine
Hilton Saint Augustine
Saint Augustine Hilton
Hotel Style:
#2 Green Hotel in Saint Augustine
#7 Romantic Hotel in Saint Augustine
#8 Business Hotel in Saint Augustine
#12 Family Hotel in Saint Augustine

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