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All 78 Saint Augustine hotels

Comfort Suites Downtown

2.5 of 5 Hotel   |   42 San Marco Avenue, Saint Augustine, FL 32084
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Ranked #50 of 78 Hotels in Saint Augustine
A recent review
3 of 5 stars reviewed 3 weeks ago
Stephen A St. Petersburg, Florida
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235 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake City, Florida
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I expected to pay more for "our" hotel since it was Valentine's Day in the Nation's oldest city. I did not expect to pay for half-rate amenities. To pay $10 per day for parking, which was not stated until check-in is ridiculous. We chose a Jacuzzi room, which we have rented on prior occasions. First, balcony is a misnomer. It's... More 

Was this review helpful? Yes 1
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Dear Denise. Please allow me to apologize again on behalf of our staff. We apologize for the miscommunication on parking. However, it is stated on our website and also when you check in on your registration. As for the internet, we have been working closely with the provider to speed things up. We apologize that we could not change you... More 

St. Petersburg, Florida
Top Contributor
87 reviews 87 reviews
46 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm a frequent traveler throughout the southeast US on business and I stay either at Comfort Inns or La Quintas. St Augustine has an excellent La Quinta on Outlet Mall Rd but it's miles away from downtown so this time I decided to try the downtown Comfort Inn. The price is discounted this time of year and I looked forward... More 

Was this review helpful? Yes 2
Mississauga, Canada
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I decided to visit St. Augustine. Not knowing where to stay, we tried a hotel in the Old Section and found the prices over the top. Anyway, we checked out the Comfort Suites and found their prices were spot on for us. Turns out it was located at the exact area we needed. Being able to walk... More 

Was this review helpful? Yes 2
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for choosing our hotel for your visit to St.Augustine. We greatly appreciate your business and value your feedback. Your kinds words were very refreshing and will serve as encouragement to continue great customer service. We hope to see you again when you are in the area again. Have a wonderful day! More 

Tampa, Florida
Contributor
20 reviews 20 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Convenient to everything in the Historic Center at a reasonable rate! The lobby was nicely updated as was the eating area for the buffet breakfast. The staff was very pleasant at check-in and very helpful regarding suggestions for our time visiting St Augustine. The room was well appointed, clean and we were able to get a restful sleep, bed was... More 

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Top Contributor
65 reviews 65 reviews
45 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Comfort Suites has a great location in St. Augustine. We were able to walk to restaurants and attractions. The staff at this hotel is very friendly. Brandon at the front desk was very helpful and gave us great recommendations and information. Our housekeeper was very good and also friendly as was the lady who worked in the breakfast room.... More 

Was this review helpful? Yes
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to give us your feedback. We truly appreciate your business and are glad you chose us to stay with. We appreciate your kind words and also your opinion on the parking fee. The parking fee was added with many other hotels in the area staring this policy. Also, because of our location you are... More 

Rochester, New York
Top Contributor
67 reviews 67 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 17, 2015

Located on the edge of Old Town, this hotel allowed us to walk readily to museums, restaurants and the Flagler campus. The room was updated with reading lights at the bedsides and some spaciousness and very clean. Even though the price was right for the room, there is an additional daily charge for parking our car which upped the daily... More 

Was this review helpful? Yes
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete this review. We truly appreciate your business and value your feedback. We are happy you had a satisfactory visit. We will definitely use your feedback to make any possible improvements. We hope you will visit us again when in the area. Thank you and have a wonderful day! More 

Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 14, 2015

We stayed at this site for an overnight visit to St Augustine and it was clean, the staff was professional, the complimentary breakfast was good and the bed was really comfortable. No scratchy sheets like so many places. And it's within a good proximity to the many historical sights in St Augustine.

Was this review helpful? Yes
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write a review for our hotel. We truly appreciate your business and value your feedback. Thank you for your kinds words. This will encourage our staff to continue to give great customer service. We are delighted you enjoyed your visit. We look forward to seeing you again in the near future. Thank you... More 

Sarasota, Florida
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 14, 2015

My wife and I planned to stay out on the beach but when we saw all the traffic in town and the limited parking, we decided to stay in the downtown. What a great decision! This place was central as could be, we just left our car there and walked the whole town. Place is very comfortable, the breakfast was... More 

Was this review helpful? Yes
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you so much for your kind words in the review. We know your time is precious and appreciate the time to write this review. We truly appreciate your business and are happy you enjoyed your visit. Your positive words will serve as an encouragement for our staff to continue great customer service. We look forward to your next visit.... More 

Manassas, Virginia
Contributor
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 9, 2015

We spent a night in this hotel after Christmas during the Nights of Lights celebration.I am so glad we picked this hotel because it is within walking distance from downtown.We arrived in town around 1 pm and we could not find parking anywhere ( all the lots were full). The staff at the hotel was nice enough and let us... More 

Was this review helpful? Yes 1
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete a review on behalf of our hotel. We greatly appreciate your business and value your feedback. We are delighted you enjoyed your stay and the location of our hotel. We hope you will visit us again when in the area. Thank you and have a wonderful day! More 

Titusville, Florida
Senior Contributor
27 reviews 27 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 5, 2015

Last minute decision to stay in St Augustine on last nite of Christmas Lights. Comfort Suites was a great choice. It is almost across from Ripley's & easy walking distance to Visitor's center and other attractions. Room was clean & comfortable.Food available was of normal fare but 'Curtis"- I hope that was the lady's name - was a hard worker... More 

Was this review helpful? Yes
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for your review on your recent stay at our hotel. We greatly appreciate your business and value your feedback. We are happy that you had a pleasant stay at our hotel. We continue to improve and will use your feedback to do so. We hope to see you again when in the area. Thank you and have a... More 

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Additional Information about Comfort Suites Downtown

Address: 42 San Marco Avenue, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Suites Downtown Hotel Saint Augustine
Downtown Comfort Suites
Comfort Suites Saint Augustine
Saint Augustine Comfort Suites

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