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All 78 Saint Augustine hotels

Comfort Suites Downtown

2.5 of 5 Hotel   |   42 San Marco Avenue, Saint Augustine, FL 32084
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Comfort Suites Downtown
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Ranked #50 of 78 Hotels in Saint Augustine
A recent review
4 of 5 stars reviewed 4 days ago
TomP_727
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224 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for three nights for a mini vacation. We arrived on a Sunday afternoon and left on a Wednesday morning. We arrived right at shift change (3:00), so we were greeted by the 1st shift and 2nd shift front desk person. The 2nd shift person was obviously new and was receiving training by the 1st... More 

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Lakeland
Contributor
13 reviews 13 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It is only 1 of 3 motels that I saw located in or very close to downtown. I picked this motel as a result of another motel, a block away, seemingly having an attitude about me calling and asking a quick question to my wife. Seems that person didn't want to hang on the phone for an extra few seconds.... More 

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Tampa, Florida
Top Contributor
92 reviews 92 reviews
45 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Location is good. It's a quick walk into old town. The $5 for parking is reasonable considering the other parking options. Parking isn't easy or cheap in St. Augustine so to me the $5 was worth it. Guy working the front desk was very friendly and professional. We arrived early and knew that we couldn't check in then but he... More 

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Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you so much for taking the time to write a wonderful review. We are delighted that you had a wonderful stay on your last visit. We appreciate your business and value your feedback. We know you have other choices in accommodations and are happy you chose us. We hope to see you soon when in the area. Thank you... More 

Florida
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is just north of Historic Downtown, less than a 5 minute walk. A good value for the location but not much else to brag about. It's relatively clean, the room and halls appear to have had a quick repainting sometime in the recent past but our room had a pungent odor that was very off-putting. The breakfast buffet... More 

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Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write this review. We greatly appreciate your business and value your feedback. We apologize your stay was unpleasant and will take your feedback to improve our hotel. We understand you have other choices but hope you will give us another chance to improve. Thank you for your time and have a wonderful day! More 

Odessa, Florida
Top Contributor
51 reviews 51 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great place to stay ! Bed was excellent, lots of pillows.) plenty of room-space for all our stuff. Down town access, larks and museum within easy walking distance. Bathroom was clean and plenty of towels. Will definitely stay here again.

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Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you so much for your kind words and your valuable time in writing a review for our hotel. Positive guests are great encouragements to continue great customer service. We are delighted you had a wonderful stay. We certainly know that you have other options and appreciate you giving us a chance. We hope to see you in the near... More 

Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 3 weeks ago

We've now tried couple of hotels in this area. This will now be my choice if I'm staying in downtown St Augustine. Upon arrival Isabella greeted us and is one of the nicest attendants we've met so far. When we arrive in our room on the third floor towards the rear the hotel it's nice and quiet and a smoke... More 

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Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you so much for taking the time to write a valuable feedback. We are happy you enjoyed your visit. We know you have many options and will continue to improve. We look forward to having you visit us again when in the area. Have a wonderful day! More 

South Africa
Contributor
11 reviews 11 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We spent a night in this beautiful town and the hotel was okay. Room was really not bad for the price, breakfast was what one would expect. Location of the hotel was super for most attractions. Did not like the parking fee. Our room was near hotel laundry which did not look to good when one passed the open door... More 

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Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write a review. Please allow me to apologize on behalf of our hotel regarding the front desk clerk. This is not how we train our employees and will definitely address the issue. We are happy that you enjoyed the location of the hotel. We hope to see you again when you visit in... More 

Beaufort, South Carolina
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We loved the location of this hotel, as we could walk to the downtown area in minutes. The hotel itself was fine, not the best, not the worst. Brandon at the front desk was super nice and very helpful. The breakfast was ok, adequate but nothing fancy. The staff could use a dress code. The women who replenish the breakfast... More 

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Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to share your feedback. We will use the feedback to continue to improve our hotel. We apologize for the poor representation you received when visiting. We will certainly remind our employees of the importance of positive representation of the hotel. We are glad you will give us another chance to look forward to your... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Very clean a little more pricey but maybe thats because they charge $5.00 a night for parking! After another lengthy drive and several long stops and goes due to accidents we stopped in St. Augustine for the night. Dilegently we checked tripadvisor for a place since our old standby the Ramada changed hands and the Doubletree charges $120.00 a night.... More 

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Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write this review. Your business is greatly appreciated and we value your feedback. We are happy you enjoyed our hotel. As far as the parking fee, it is standard in the area of the historic district. We hope you enjoyed the convenience of the location and did not have to pay for parking... More 

Pinckney, Michigan
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Don't expect to use the wi-fi. Their signal was not discoverable; the password given was incorrect; the signal was poor to nonexistent; and there was no technical support available. The red message light kept flashing on both phones, and no one could fix it, so I was instructed to take the bulb out. The place looks tired and outdated. There... More 

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Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Please allow me to apologize on behalf of our hotel. There is a tech support contact number for the internet, and am sorry the staff did not direct you that way. As far as the suite shop, we do our best to keep it stocked with various items approved by Choice. However, sometimes it gets low on items before we... More 

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Additional Information about Comfort Suites Downtown

Address: 42 San Marco Avenue, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Suites Downtown Hotel Saint Augustine
Downtown Comfort Suites
Comfort Suites Saint Augustine
Saint Augustine Comfort Suites

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