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All 78 Saint Augustine hotels

Holiday Inn Hotel & Suites St. Augustine/Historical District

3.0 of 5 Hotel   |   1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
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Ranked #37 of 78 Hotels in Saint Augustine
A recent review
4 of 5 stars reviewed 2 weeks ago
Pasoporaqui Tampa, Florida
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397 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Tampa, Florida
Top Contributor
151 reviews 151 reviews
19 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was exceptionally friendly at this hotel. They were quite helpful in coordinating dinners and tours. In fact, we were told we could stay at the hotel and have a trolley tour pick us up there. Hotel itself is nice and clean. I would stay there again.

Was this review helpful? Yes
Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Good Day and Thank you for staying with us and taking the time to complete a survey. I will be sharing your comments with the staff. I am glad to hear that you enjoyed your stay with us and that the front desk was able to answer all your questions and take care of all your needs. Thank You Again. More

Venice, Florida
Senior Contributor
39 reviews 39 reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice accommodations, staff pleasant. Easy walk to the historic district, but keep in mind that it (the district) goes a few miles further. Clean bathroom, and linens were crisp and fresh. Pool was nice. Utilize the trolley, good value.

Was this review helpful? Yes 1
Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Hi and thank you for taking the time to review our hotel . Feedback is very important to us as it helps us improve services for our guest. It is so convenient having the trolley tours stop by and pick up our guests and the trolley tours are the best way to see St Augustine. Thank You Again. More

Clearwater, FL
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

David checked us in. We had arrived a bit early but he was able to get is in. He was very efficient and friendly. Rooms were very clean and comfortable-recently upgraded. New HDTV, furniture carpet. Housekeeping staff was friendly and fast when we requested additional towels. Did not eat at the restaurant- so can not review that part. All in... More

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Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Good Day Thank you for the great recommendation and i see you stayed in one of our newly renovated rooms and they are so wonderful. We will be upgrading our restaurant soon and that is going to be awesome so you need to come back and visit us for the Nights of Lights . Many Thanks More

florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We typically stay in boutique hotels, B and B's and upscale (Ritz Carlton) so was a little hesitant to book , however it being last minute Labor Day weekend trip we did not have a wise selection to choose from in historical St. Augustine. We wanted to walk and or be close to trolley tours etc. This hotel fit the... More

Was this review helpful? Yes 1
Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Hi There Thank you for taking the time to review our hotel and i see your stay with us was a great one. I will share your comments with my staff and let them know that they did a great job. We are going through a renovation to make our rooms more comfortable and they do look awesome. We look... More

Austin, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Front desk was friendly and got the job done. Room is clean..bathroom is clean but the toilet is a little slow doing what it needs to do. So far I haven't heard any noise. Not too far from historic district, should be only about a 10 to 15 minute walk. The one impressive thing... the TV. I have never stayed... More

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Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Hi there and thank you for your review. I am glad you enjoyed your stay with us and yes we do have an awesome selection on the television, especially if you just want to hang out. We are close to downtown and the evening walks especially during the cooler days are really nice and relaxing. We look forward to your... More

london
Top Contributor
57 reviews 57 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel turned out to be an older hotel needing some refurbishment. Didn’t use the pool, but the rooms were OK. However, I’d booked a king bed room and a double but they gave us two 2-queen bed rooms. Had difficulty booking in as reception was unmanned. Eventually located someone who was opening the restaurant to alert the front desk.... More

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Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to review our hotel. We are presently going through a renovation and should be complete in a month or two. The changes are awesome and will have many benefits to our guests. We are only a 10-15 minute walk to Downtown and there are many awesome activities on the way. Thank You Again. More

charleston, sc
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 17, 2014

Pros - none Cons - words cannot even express this stay. I would have been better off letting them keep my money and going somewhere else. Awful service when checking in. It was so bad we didn't even feel comfortable to call downstairs to tell them the toilet was not working properly and we didn't even have enough towels for... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Dear charlestononthego, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. I am sorry that you were not satisfied with the quality of our hotel and service that you received. Please accept our sincere apologies for any... More

Fort Myers, Florida
2 reviews
3 of 5 stars Reviewed August 15, 2014

We stayed here for 4 nights. Yes the hotel is under renovation which was fine. The staff was extremely accommodating. Our family only needed a place to eat, shower and sleep. If that is what you need or an overnight stay then this hotel will fit your needs. Our breakfast was included and I have to say that it was... More

Was this review helpful? Yes
Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Hi and thank you for spending some time with us. We are going through a renovation and we are in the last stages so we do appreciate everyones patience as we go through these fantastic changes and do apologize if we have offended anyone during this time. We have taking care of the hot water problem, when we find out... More

Stanardsville, Virginia
1 review
1 of 5 stars Reviewed August 11, 2014

I would not recommend this hotel. The pictures must be really old. The rooms smelled really bad and the bathroom was very small and dirty. My family felt dirty after leaving. The balcony door didn't work well either. We checked out and went up the road a little and found a nicer hotel for less money. I would save your... More

Was this review helpful? Yes
Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

I thank you for going on Tripadvisor and leaving a comment on a hotel. However you do have the wrong hotel as our htel does not have balconies or dors that lead outside, i do apologize for that hotel not exceeding your expectations. More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 6, 2014

Was not sure how the stay would be after some of the reviews I read. Check in was quick and efficient. Staff member was not rude just down to business. Room was close to pool. Never heard any of the kids playing in the pool. Clean, cool, and bed was nice. I would probably walk to downtown if had more... More

Was this review helpful? Yes
Mark F, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Hi there and thank you for the comments, sleep is very important and i am glad yours was good while staying with us . We want our guests to enjoy their stay and feel comfortable and wake up fresh to take on another day of site seeing . We look forward to your next vist to the oldest city in... More

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Additional Information about Holiday Inn Hotel & Suites St. Augustine/Historical District

Address: 1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Augustine/Historical District 3*
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Also Known As:
Holiday Inn Hotel And Suites St. Augustine/Historical District
Holiday Inn Saint Augustine
Saint Augustine Holiday Inn
Holiday Inn St Augustine

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