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Holiday Inn Hotel & Suites St. Augustine/Historical District

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1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
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1 room 1 guest
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Holiday Inn Hotel & Suites St. Augustine\/Historical District
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512 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangor, United Kingdom
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel in the fabulous city of St Augustine for a couple of days in early August. My wife and two children, wehad driven up from St Pete's and arrived a little earlier than the advertised check in time. We were staying on a prepaid booking and had a reservation that included full breakfast . This was... More 

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Saint Augustine, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel for special guests we brought in for a music event. They enjoyed it very much and said it was very comfortable. It's in a great location. Walking distance to lots. Nice and clean rooms. Helpful staff. Overall great experience.

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Florida
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

All the hotel peeps were very nice and helpful. The restaurant peeps were especially friendly and helpful. This was our third visit to the is HI. It is the first place I check on our visit to St. Augustine.

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Raleigh, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I Took a friend there who had never been, Saint Augustine Florida is one of Americas greatest city's and the oldest. The entire trip was perfect except for the hotel, It was not up to Holiday Inn standards. 1. their plant or landscape irrigation sprayed what smelled like sewage or ground water across the windshield and hood of car. I... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location and the people working there are fabulous. George at the front desk is a great asset and very helpful. The rooms were nice and clean and good size. Beds comfy. We would go back.

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Panama City, Florida
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I would like to qualify this review with a little about me. I spend approximately 200 nights per year in Holiday Inn properties. I have spent more than 20 nights in this particular Holiday Inn this year alone. I am not even sure where to begin. I would like to begin with saying something positive about the property. Perhaps, my... More 

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HolidayInn32084, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Mr. John N, Please allow me to express my sincerest apologies for the inconvenience and disappointments you experience during your stay, from the desks, the condition of the room and the condition of our facilities. It is simply inexcusable, and I know my apologies cannot even begin to make amends for the frustration you felt while visiting St Augustine. If... More 

Columbus, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago

We would like to let everyone know this hotel is an awesome place to stay. First, the hotel is immaculate. Roseline C. is such a wonderful person at the front desk, she is extremely helpful and friendly!! The room was very clean, the beds were very comfortable,and the pillows were great. Also,the breakfast buffet was good. We had two wonderful... More 

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HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for your review. Roseline is a fantastic member of our team. Thank you very much for acknowledging her hard work. Our restaurant staff also appreciate the named comment. Laurie & Barb are very hard working employees. Thank you for staying with us and we look forward to your return. Taking the time to mention our staff is important... More 

Oldsmar
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We were surprised with the updated lobby and room. The staff was very friendly, professional and friendly. The price was right. The breakfast was fine but no one told us we could order from the kitchen. I ordered eggs but I don't know if they had other choices. When we arrived they had a water problem but it was fixed... More 

Was this review helpful? Yes
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for the review. One of our rooms had a pipe leak. To fix the problem property you must shut down the system. We do apologize for the delay. We are always trying to improve the hotel and make sure everyone has a pleasant stay and will return. Thank you for the kind comments and we look forward to... More 

Homestead, Florida
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has been remodeled since our last stay. Ever thing was fresh, clean, and immaculate. Bed was incredibly comfortable. WiFi was on and off but that was not a huge concern. Friendly staff. Stayed here before and will stay here again.

Was this review helpful? Yes
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for your review. The lobby and all the rooms were renovated earlier this year. Thank you for noticing the difference. We are very happy to hear our guests are enjoying the work we have done. We look forward to seeing stay with us again. Kind Regards The Management Team. More 

Florida
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with our one night stay. Hotel was clean, quiet and comfortable. A bit of a walk to the downtown area but certainly doable. The staff was very nice. We will certainly stay again when visiting St Augustine.

Was this review helpful? Yes
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for your review. We will let the House Keeping team know that you commented on the level of cleanliness in the hotel. They work hard to keep it as clean as possible for our guests. We look forward to seeing you again. Kind Regards The Management Team More 

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