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Holiday Inn Hotel & Suites St. Augustine/Historical District

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1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
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Holiday Inn Hotel & Suites St. Augustine/Historical District
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Holiday Inn Hotel & Suites St. Augustine/Historical District
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493 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Omaha, Nebraska
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed at this property with our 5 children. We booked one suite room and it was large enough that we could fit everyone. The hotel was what you would typically expect for a Holiday Inn. We swam in the pool and it was nice. We stayed here mainly for the location. It was about a 15 minute walk... More 

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is located just on the backside of the main road in Saint Augustine. The hotel is very nice and modern in theme. The room was clean and spacious. The only thing we would have loved was continental breakfast like at a majority of Holiday Inn chains but for the price and location it didn't matter. We walked to... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for one night, 7/17/15. The room was spacious, very clean and very quiet. Our check in process was quick and every employee we encountered at the hotel, from front desk to maid service to the café were very friendly and helpful. We were in St Augustine to take a couple of kids on a tour of the... More 

Was this review helpful? Yes 2
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was very spacious and comfortable. We loved George, who worked at the front desk. We had to switch rooms due to having one room with points and paying for the other room and George was wonderful about getting us a late checkout until we returned from the beach to switch rooms. Staff was very friendly, buffet breakfast was... More 

Was this review helpful? Yes 2
HolidayInn32084, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Jody, It was our pleasure to have you and your friends stay with us! Thank you for contributing your feed back of your stay. We are happy to know that you and your friends enjoyed the hotel overall and your stay. Thanks for your compliments on George, your comments will be share with George and the rest of the entire... More 

Clearwater, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We visit St Augustine 3 to 4 times a year and always stay at this Holiday Inn. At the front desk check in George and Michelle are fantastic. The beds are comfortable and the rooms are clean. Breakfast is a great value, always hot and fresh. Mary and Laurie are always a wealth of knowledge on things to do around... More 

Was this review helpful? Yes 3
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Laurie, We are so appreciative of you taking the time to write this incredible kind review! We're happy that you had again such a great experience during your stay, and took advantage all that we have to offer on property.and appreciate your compliments about George, Michelle, Mary and Laurie. We look forward to forward to welcoming you back for years... More 

Fayetteville, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had an awesome weekend at this hotel from 07/16-07/19 for our family reunion. The staff was great from the waitresses to housekeeping. We checked in with George on 07/16 and he was really pleasant to do business with. I will be recommending this hotel to all my friends and family and I will definitely be visiting again

Was this review helpful? Yes 1
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Katashia, We are thrilled to read this wonderful review about your experience here! Thank you for taking the time to share such kind words. We truly value your feedback and appreciate your compliments about George, look forward to welcoming you back for years to come! Warm wishes. George I Garcia General Manager. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Arrived late friday night and check-in time was immediate. Decent room with double beds. Only problem we found a dry blood stain on the comforter prior to check-out on sunday. Too late to complain so we headed out. Saturday we had breakfast and it is 12.95 pp or if you charge it to your room 2 for 15.00. Children less... More 

Was this review helpful? Yes 1
HolidayInn32084, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

It was our pleasure to have you stay with us.Thank you for contributing your feedback of your stay. Please allow us to express our sincerest apologies for the blood stain on the comforter, I will personally follow up. We look forward to having you stay with us again. Sincerely, George I Garcia General manager More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here one night. Beds were comfortable. Breakfast was adequate. The buffet attendants were very helpful and advised us several things to see in the area on our one day visit. It was not the Ritz Carlton but the price was fair for the service.

Was this review helpful? Yes 2
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Wymangle, We truly appreciate you taking the time to share this review with us about your recent stay here! Thank you. With warm regards, George Garcia General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

Nice quiet place. Clean and friendly. Didn't want to fight the traffic and parking lots. Front desk clerks found cab service quickly. Cabs are very prompt and reasonable. Hotel room had an odd smell and didn't seem to be very well kept up but we were just there for a few days, so we overlooked those issues.

Was this review helpful? Yes 1
George G, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Hello. Thank you for your review. We work hard to make sure everyone has a wonderful stay. We are sorry that you had a strange smell in the room. This is not our intention. We strive for everyone to have a great stay. We are sorry for the inconvenience. Please accept our apology. We hope you decide to stay with... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

As you can imagine hotels in st Augustine have to remain hidden to not disrupt the historical environment. Having said that the staff was quite friendly and responsive. Food was good but there are many great resturants in the immediate area. Upon arrival home we noticed that there was an unusual charge, we contacted the hotel and the issue was... More 

Was this review helpful? Yes
George G, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to review the Holiday Inn St Augustine Historical. Our staff take pride in their place of work. Our goal is to provide people with a memorable experience. It's always a pleasure to respond to positive reviews. Thank you very much for staying with us and we look forward to seeing you again soon. Kind... More 

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