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Holiday Inn Hotel & Suites St. Augustine/Historical District

3.0 of 5 1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
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Holiday Inn Hotel & Suites St. Augustine/Historical District
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Holiday Inn Hotel & Suites St. Augustine/Historical District
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446 reviews from our community

Traveler rating
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    170
    83
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A decent hotel very close to the sight seeing district the old town. They have renovated the place a bit, what makes it look better. This is how it should be, hotels trying to replace old stuff. Very nice restaurant around the block: Raintree on Bernard st.

Was this review helpful? Yes
Garden City Pk, NY
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

we were originally going to stay at Days Inn next door but the room there was dirty so we went next door to the Holiday Inn Express. Michele Lopez was at the front desk and took great care of us. The hotel was very busy but she multi-tasked while always being courteous, professional and extremely helpful. I thought the price... More 

Was this review helpful? Yes
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you so much for coming over to the Holiday Inn & Suites St. Augustine Historical. As we are a full service hotel, our breakfast is not included with your stay. However, there are some packages we sell where it is included and it saves you money. I am so happy to see that Laurie and Michelle were able to... More 

Tallahassee, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I had a great 3 day weekend in St. Augustine at the Holiday Inn. Hotel was clean, quiet and breakfast buffet was nice addition. The ladies waiting on us in dining room were all pleasant which gave us a great start to the day. When you arrive I hope you get to meet George! He checked us... More 

Was this review helpful? Yes
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you so much for your kind words about your experience here at the Holiday Inn & Suites St. Augustine Historical! George always gets the nicest comments and I'm so happy that he continues to deliver excellent customer service. I am also happy to see that the servers were able to give you great service as well. Thank you so... More 

York, PA
Top Contributor
154 reviews 154 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was really meh but you could walk into the town and sightsee easily by just going around the corner. I would have preferred the cute B&Bs or even the Hilton in the old town. This was just a stop over on our way South, so it worked for us. Be sure and see the old town village, just... More 

Was this review helpful? Yes
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for your review regarding our hotel. The location here is just a short walk into downtown while passing shops on the way into town. On the other side of us you can also walk to the Old Town Jail as well as the Fountain of Youth. Thank you for taking the time to share your experience with other... More 

Lumberton, North Carolina
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

from making the reservation with Samantha a week early to checking out,our one night stay was very enjoyable.front desk and employes were very helpful.our room had two beds and was very clean,only fault was breakfast,our hostness was unattentive,although it was buffet,i requested a coke three times before i got it.food was good but pricy for breakfast.

Was this review helpful? Yes
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you so much for your recent review regarding your stay here at the Holiday Inn. I apologize that your experience in our restaurant was not pleasant. I will definitely ensure that this does not happen again. However, I am delighted to see that Samantha was very accommodating and the rest of our staff made your stay enjoyable. Thanks for... More 

Northville, Michigan
Contributor
19 reviews 19 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very satisfied with everything at this property. They just finished a renovation and it shows! I thought that the rooms were excellent and the staff did a very nice job of accommodating me while I was staying there, particularly Michelle who was working the morning shift. The location is a little far from downtown but it is definitely... More 

Was this review helpful? Yes 1
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for your kind words referring to your stay with us! Michele is definitely a wonderful team member and we are thankful she is on our team. Thank you for pointing her our her hard work. We hope to see you again soon. Hospitably, Leila F. More 

Odessa, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

George at the front desk was very professional, courteous and friendly. Always greeting us any time he saw us. Hotel lobby, hallways and room were very clean. Housekeeping were very helpful and friendly. Had a slight problem with heat and Maintenance immediately came up and fixed it within 10 minutes and clean the coils since he had the front of... More 

Was this review helpful? Yes
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you so much for your review regarding your experience at the Holiday Inn & Suites St. Augustine Historical. We appreciate your kind words regarding George. He was wonderful with the guests and we definitely think of him as an asset to this hotel. I'm pleased to see that we were able to correct the issue with your heat in... More 

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We went on a very busy v day. I called to see about getting a early check in and found out that since I booked on hotels.com my king suite I reserved was not guaranteed and I was given 2 queen bed suite instead. That being said the hotel staff, George I think his name was, was very polite and... More 

Was this review helpful? Yes 1
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

First, I would like to say thank you for reviewing our hotel! I apologize that your room was not available at check in but I am glad to see that George was able to get you an early check in. Valentine's Day weekend is very busy for St. Augustine! We happy that you chose our hotel for this weekend. The... More 

Olney, Maryland
1 review
4 of 5 stars Reviewed 3 weeks ago

Michele Lopez was friendly, knowledgable, helpful and FUN. She gave us great tips for restaurants, what to do on a rainy day and house hunting area information. We trusted her advice and were rewarded. Every hotel should have a Michele!

Was this review helpful? Yes
Leila F, General Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Michele was so happy to see that wonderful review regarding the service she provided. We are so happy to have her on our team! Everyone at the hotel strives to give the best possible service to each guest. Thank you for your kind words and making Michele's day! We hope to see you again soon. Hospitably, Leila F. More 

Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We usually stay at Holiday Inn Express hotels when traveling in the United States, due to the quality of the hotels and the Free Express Start Breakfast Bar. When traveling to Florida we book a room for 6 people at this Holiday Inn EXPRESS St Augustine/Historical district, and was shocked to see how tiny the rooms were in this hotel,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Dear Thomas B, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

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Additional Information about Holiday Inn Hotel & Suites St. Augustine/Historical District

Address: 1302 Ponce De Leon Blvd, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Augustine/Historical District 3*
Number of rooms: 121
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Also Known As:
Holiday Inn Hotel And Suites St. Augustine/Historical District
Holiday Inn Saint Augustine
Saint Augustine Holiday Inn
Holiday Inn St Augustine

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