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Holiday Inn Express Hotel & Suites Saint Augustine North

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2300 State Road 16, Saint Augustine, FL 32084
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Holiday Inn Express Hotel & Suites Saint Augustine North
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Holiday Inn Express Hotel & Suites Saint Augustine North
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490 reviews from our community

Traveler rating
    329
    130
    21
    5
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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LNS4
Senior Contributor
25 reviews 25 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

not fancy but good enough for the area and close to the tourist attractions we came to see. not great and would look elsewhere next time. not too clean, breakfast is not included, coffee was out and took 15 mins for a new pot at 8:30 am. no hot water for tea options. front desk staff was very helpful and... More 

Was this review helpful? Yes
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear LNS4, Thanks a lot for your feedback, however we believe you have review the wrong Hotel! Our Hotel, the Holiday Inn Express and Suites Saint Augustine North, like all other Holiday Inn Express, Offers Complementary Hot Breakfast each morning.. Please verify your location and re-post to appropriate Hotel! Thanks a lot for taking the time to write this feedback..... More 

Buffalo, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

Spent two nights here. Room comfortable and clean, rate was reasonable but not great. Location near I-95 suited our traveling plans. Breakfast was about what you would expect but everything was plentiful and well stocked and monitored.

Was this review helpful? Yes
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear BW_1157, thanks a lot for your recent stay with us. We are glad you found our hotel to be clean and comfortable. We appreciate you took the time to post this kind review and hope to see you again in the near future! Take care.. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

well to start we had issues with noise. Our room smelled. We notified front desk and the GM was working and was very rude. He was yelling at an employee in front of us. Horrible. It was a very high priced hotel for not having very much luxury. None of the housekeepers spoke English. Pool was cold! Just a terrible... More 

Was this review helpful? Yes 3
Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Second time we stayed here, for two nights. We were satisfied with the hotel. Clean. Breakfast ok. A bit outside St. Augustine, but we had a car to take us downtown. A bit pricy, at $140/night, but St. Augustine is expensive during the Regatta. Would stay here again.

Was this review helpful? Yes
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear J-J-9917, Thanks a lot for your recent stay with us. We are so glad you enjoyed your stay here and glad you found our hotel to be clean! So sorry that you found our rates during special events to be little high! Hope to see you again in the near future.. Take care.. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I went on a quick overnight trip to St. Augustine this weekend. Although this hotel is a bit of a drive (about 10 minutes) from the downtown St. Augustine area, we appreciated that it was close to the interstate. Our king room was very spacious, and the bed was comfortable. I loved the high-end finishes in the... More 

Was this review helpful? Yes 1
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear mrswilliamsin05, Thanks a lot for your recent stay with us. We are glad you found our hotel to be nice and comfy! We are also happy that you enjoyed our Complementary Breakfast! We hope to see you again in the near future! Take care.. More 

Kennesaw
Senior Contributor
26 reviews 26 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room was spacious and the beds were comfy. The breakfast bar was great, they have just about everything. The lady who runs it was very customer friendly and went out of her way to help. The front desk folks were very friendly too.

Was this review helpful? Yes 1
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear Kristen H, Thanks a lot for this lovely feedback! We are so glad you had a great stay and appreciate you took the time to let us know about your experience here. We hope to see you again in the near future.. Take care.. More 

Abingdon, MD
Top Contributor
55 reviews 55 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my stopover on the way down to visit family on the west coast. I wanted to stay here so I could wake up and enjoy Castillo San Marcos and see the lighthouse before driving another 4 hours west. I ended up checking in close to midnight, and was exhausted. I was also a bit upset that there were... More 

Was this review helpful? Yes 1
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear Elizabeth B, Thanks so much for the kind and wonderful review! We are delighted to read that everything was to your satisfaction! Off course our front office staff are always ready to provide each and every valuable guest of ours the best customer service! We hope to see you again in the near future! Take care.. More 

Mount Dora, Florida
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a few days, very clean, courteous staff, delicious breakfast and close to everything. Only small complaint was when returning each evening from the west, you have to go down a half mile and make a u-turn and its a busy road.

Was this review helpful? Yes
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear moonrabbit71, Thanks a lot for your recent stay with us. We are so glad you enjoyed your stay here! Glad you found our complementary Breakfast to be delicious.. So sorry for the trouble trying to get to the hotel.. Hope to see you again In the near future! Take care.. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel! It's not in the middle of downtown, which is nice to avoid traffic. It's very close to the outlet malls and close to downtown. The staff was amazing! We checked into the hotel late and Chet was very helpful! Very quiet and pleasant. The pool was very nice! Over all it was a great experience.

Was this review helpful? Yes
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear Melissa K, Thanks a lot for your recent stay with us. We are glad you had an excellent stay with us and we are grateful for this amazing review! We are happy Chet took good care of you while here! We hope to see you again in the near future.. Take care.. More 

London, United Kingdom
Top Contributor
54 reviews 54 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights using my IHG Rewards, so great value. Hotel feels new, Reception staff very friendly and helpful. I hadn't picked up before we arrived that there is an indoor pool. Unfortunately there isn't anywhere to sit outside when the weather is nice, other than in the car park. This was one of two drawbacks. It's... More 

Was this review helpful? Yes 1
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review

Dear BigH2, Thanks a lot for your recent stay and feedback. We are happy that you had a great stay with us. We are also glad everything was to your expectation, apart from seating outside the hotel, We certainly hope to see you again in the near future.. Take care.. More 

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