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Fairfield Inn & Suites St. Augustine

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305 Outlet Mall Blvd, Saint Augustine, FL 32084
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Fairfield Inn & Suites St. Augustine
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Fairfield Inn & Suites St. Augustine
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Fairfield Inn & Suites St. Augustine
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348 reviews from our community

Traveler rating
    182
    119
    31
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newmarket, New Hampshire
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I showed up without a reservation and easily got a room. Anthony at the front desk was funny, and it was nice to laugh after several hours of driving. Room 109 is truly the closest room to reception. I wrinkled my nose at first, worrying about sound, but was pleasantly surprised. The AC hummed the whole time, so I heard... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I thought I was making a reservation directly through Tripadvisor, since this what the website advertise ( book directly through Tripadvisor ). When my mom and uncle who I made the reservation for arrive at the hotel they were told there was NO reservation for them and that the hotel was SOLD OUT! The hotel staff was nice enough to... More 

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lindavis66, General Manager at Fairfield Inn & Suites St. Augustine, responded to this review

I am very sorry about your reservation experience and the arrival of your party at the property. I appreciate your accolades towards my team but, I cannot apologize enough for the miscommunication. Whether it is the reservation source or the property, I am grateful my team was able to help you but, very disappointed we did not have a room... More 

Williamsburg, Virginia
Top Contributor
365 reviews 365 reviews
77 hotel reviews
269 helpful votes 269 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night on our way back home. Hotel is conveniently located off I-95 but far enough away that you don't hear the traffic. You can't make a left turn into the parking lot when you arrive and have to go about a half block past the hotel and make a U-turn and come back. When we went... More 

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CourtyardStAugustine, Manager at Fairfield Inn & Suites St. Augustine, responded to this review

Dear igolfCA, Thank you for taking the time to leave a review regarding your recent stay with us. It's great to see you enjoyed your stay, and we appreciate the feedback on how we may be able to improve our service for you and our future guests. We hope to see you again the next time you are in the... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a four day getaway with friends. We are Marriott members and always try to stay in their hotels. We are always satisfied. The trolley's have free shuttle service From hotel to town. Great plus. The hotel made some great recommendations for a quick late night meal at nearby places .

Was this review helpful? Yes 1
CourtyardStAugustine, Manager at Fairfield Inn & Suites St. Augustine, responded to this review

Dear Linda A., Thank you for taking the time to leave a review! I am very happy to see you and your friends enjoyed their stay and we hope to see you again the next time you'd like to have another getaway. Regards, Tom Jankowski Interim General Manager More 

Brandon, Fl
Top Contributor
148 reviews 148 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Typical Fairfield hotel minus the dirty carpets in the hallways. The staff was super helpful, the rooms were clean and comfortable. But I would spruce up the exterior, lobby & hallways they are looking dingy!

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CourtyardStAugustine, Manager at Fairfield Inn & Suites St. Augustine, responded to this review

Dear kmatos, Thank you for taking the time to leave a review! I am glad to see you enjoyed your stay! We have some wonderful plans for improving our property in the near future starting with the building being power washed this upcoming week. We will also being doing our parking lot, carpets, and looking into imrpoved landscaping as well.... More 

West Palm Beach, Florida
Top Contributor
73 reviews 73 reviews
50 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

As a return business traveler to the Jacksonville area, I was pleasantly surprised. I stayed using the outlet mall package. My wife is excited about using the gift cards. Conveniently located off of I-95, but far enough for quietness. My third floor suite was efficient, quiet and comfortable. When you come into the property, you need to slightly drive past... More 

Was this review helpful? Yes 2
CourtyardStAugustine, Manager at Fairfield Inn & Suites St. Augustine, responded to this review

Dear Steven W, Thank you so much for your glowing review! As a Platinum Elite rewards member, your feedback is greatly appreciated. We look forward to seeing you again the next time you return to the area! Regards, Tom Jankowski Interim General Manager Fairfield Inn & Suites St. Augustine I-95 More 

Sun Prairi
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean, quiet and nice. The only complaint we would have is the fact that the staff serving breakfast were lazy and could care less who was fed. The rooms themselves were super! These reviews do not have to be so long!!

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CourtyardStAugustine, Manager at Fairfield Inn & Suites St. Augustine, responded to this review

Dear Phil K, Thank you for your review! I am happy to see you enjoyed your stay! I apologize for the lack of service you may have received while trying to enjoy your breakfast and I will bring this to their attention. We hope to see you again should your travels bring you back to the area! Regards, Tom Jankowski... More 

New Haven, Connecticut
Top Contributor
302 reviews 302 reviews
37 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night while traveling. If you have stayed at Fairfield Inns before you won't be surprised. Our rooms were comfortable and very clean. It had all of the small amenities you have gotten used to at this level. The king sized bed was appreciated. The bathroom was clean and modern. A decent breakfast was included with the booking.... More 

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Anthony B, Manager at Fairfield Inn & Suites St. Augustine, responded to this review

Dear Jacqueline, Thank you for sharing your experience at the Fairfield Inn & Suites St. Augustine I-95 through the Guest Satisfaction Survey. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback... More 

Las Vegas, Nevada
Top Contributor
54 reviews 54 reviews
10 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for two days. Staff were pleasant, professional and accommodating. All the amenities listed were in perfect order. We were able to use the computer and the printer in the business center. Hot tub was very nice. Our room was clean, king bed was comfortable with nice bedding. Free breakfast was good, I found it a little strange they had... More 

Was this review helpful? Yes 5
CourtyardStAugustine, Manager at Fairfield Inn & Suites St. Augustine, responded to this review

Dear Leah G, Thank you for your review! We are very happy to see you enjoyed your stay! We look forward to seeing you again when your travels bring you back to the area! Regards, Tom Jankowski Interim General Manager More 

Coral Springs, Florida
Top Contributor
415 reviews 415 reviews
69 hotel reviews
702 helpful votes 702 helpful votes
5 of 5 stars Reviewed February 18, 2015

This Fairfield Inn is a very good option for lodging in St Augustine, as it is a good value and meets Marriott's standards. Customer service was excellent. We were able to check in early by noon, lady at the front desk was very nice, accommodating and professional. Staff working late afternoon/night shift were the same. Hotel/room were clean, bed comfortable,... More 

Was this review helpful? Yes 4
CourtyardStAugustine, Manager at Fairfield Inn & Suites St. Augustine, responded to this review

Dear Catherine G, Thank you so much for your review! I am so glad to see you enjoyed your stay! Your feedback is greatly appreciated as we use this information to improve our operations each and every day! We hope to see you again the next time your travels bring you back to the area! Regards, Tom Jankowski Interim General... More 

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