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Courtyard St. Augustine I-95

Certificate of Excellence
GreenLeadersSilver level
3.0 of 5
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2075 SR 16, Saint Augustine, FL 32084
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Courtyard St. Augustine I-95
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Ranked #9 of 78 Hotels in Saint Augustine
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 6 days ago
rpgamble7 Las Vegas, Nevada
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326 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Top Contributor
50 reviews 50 reviews
44 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very nice. Lobby area is very modern. Rooms are very nice and clean. Rooms have high ceilings that give you the feeling you have more room. Beds are very comfortable. Internet is very fast and easy to set up. Staff are very friendly and helpful. Hotel is in a great area away from the downtown but close... More 

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Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you for your review, we are happy to see that you enjoyed your stay at the Courtyard St. Augustine and hope to see you again soon. Michael More 

Detroit, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Very nice staff and clean property. Very modern courtyard. Starbucks products sold in the bistro. Reasonably fast internet. You can buy premium internet at $6.95 or so.Good Job overall. I stayed in an ADA room. Seemed more spacious than average rooms. Only negative I can think of is there no ventilation fan in bathroom. This maybe on in ADA rooms... More 

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Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you for your feedback, we are happy to hear that our location and amenities exceeded your expectations. We appreciate your business and hope to see you again on your future visits to St. Augustine. Michael More 

Gainesville, Florida
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located close to the intersection of State Road 16 and I-95, 10 minutes north of St. Augustine. There's really nothing to do within walking distance, but it is a convenient and quiet location between St. Augustine, Jacksonville, and the World Golf Village. The lobby and the room (301) were both modern, although at reception I was told... More 

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Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your comments, we pride ourselves on our people and are delighted that they made your stay a positive one. Michael More 

Top Contributor
381 reviews 381 reviews
156 hotel reviews
456 helpful votes 456 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night on Rewards points. Nothing special about this hotel as Courtyards go. But, as they all usually are, this one was clean and quiet. AND far enough away from the historic district to avoid the congestion and chaos of that when wanted to get away. And the historic district is only about 5 or 6 miles away,... More 

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Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your comments, we appreciate your business and hope to see you again soon. Michael More 

Charleston SC
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I love Courtyards and always stay at Marriott/ This Courtyard is beautiful, the rooms are great but the staff leave a lot to be desired. The woman was not rude or anything but she did not thank me for being a rewards member, she did not direct us to our room, and she was overall not welcoming. The restaurant staff... More 

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Grayt63, I would like to personally apologize for the lack of customer service you encountered during your most recent stay at the Courtyard St. Augustine. I can assure you that these comments will be addressed with all of my associates and actions will be taken to eliminate them in the future. Thank you for your honest feedback Michael More 

Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked for 1 night in April 2015. Lobby was nice and clean. Room was clean and quiet. Small pool and fire pit out back. Right off the main drive out of St Augustine. Excellent price and easy to find. Would stay again

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Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your feedback, we appreciate your business and hope to see you again on your future trips to St. Augustine. Michael More 

Alexandria, Virginia
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I being a Marriott platinum member I found this hotel to be a little disappointing. Upon our check-in we were met by a somewhat rude receptionist. To make matters worse, we discovered that our reservations were incorrect and the hotel would not find a way to get the rest of my team on site with a military rate for the... More 

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your feedback, I would like to personally apologize for the lack of genuine care and concern you experienced at my hotel. I can assure you that this issue has been discussed with the manager of this department and has been rectified so that future occurrences will not happen in the future. Please contact me personally... More 

Princeton, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 6 nights in St Augustine. The hotel is a couple miles from historic downtown St. Augustine. The lobby and rooms were clean. We were busy everyday and always came back to a clean room. The ladies at the bistro were friendly and helpful. Would like to have had complimentary coffee on site. If you go on the... More 

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your feedback, we appreciate your business and hope to see you again soon on your future trips to St. Augustine. Michael More 

Port Saint Lucie, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 19, 2015

We were there for 3 nights and never had our room serviced! Had to ask for clean towels. Place is very loud. Charged for coffee. Expensive breakfast. Staff is not helpful or friendly. Would never stay there again. Many other options within a mile - chose somewhere else.

Was this review helpful? Yes 2
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Ms. Sandra F, I would like to personally apologize for the lack of service you encountered during your stay. I can assure that this is an isolated incident and I will coach each department that you mentioned to ensure this does not happen again. Please contact me at your earliest moment to discuss further. Thank you Michael Hitt 904-826-4068 More 

Montreal
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

This hotel is modern and clean, which to me, is the most important. A little perk I especially enjoyed was that the drinking glasses in the room were glass! Wi Fi was good, which doesn't seem to be the norm for most hotels.

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you for your comments, we are happy to hear that our amenities enhanced your stay, we hope to see you again on your future visits to St. Augustine. Michael More 

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