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Courtyard St. Augustine I-95

Certificate of Excellence
GreenLeadersSilver level
3.0 of 5
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2075 SR 16, Saint Augustine, FL 32084
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Courtyard St. Augustine I-95
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Ranked #9 of 78 Hotels in Saint Augustine
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
theMarce
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321 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked for 1 night in April 2015. Lobby was nice and clean. Room was clean and quiet. Small pool and fire pit out back. Right off the main drive out of St Augustine. Excellent price and easy to find. Would stay again

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Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your feedback, we appreciate your business and hope to see you again on your future trips to St. Augustine. Michael More 

Alexandria, Virginia
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I being a Marriott platinum member I found this hotel to be a little disappointing. Upon our check-in we were met by a somewhat rude receptionist. To make matters worse, we discovered that our reservations were incorrect and the hotel would not find a way to get the rest of my team on site with a military rate for the... More 

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your feedback, I would like to personally apologize for the lack of genuine care and concern you experienced at my hotel. I can assure you that this issue has been discussed with the manager of this department and has been rectified so that future occurrences will not happen in the future. Please contact me personally... More 

Princeton, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 6 nights in St Augustine. The hotel is a couple miles from historic downtown St. Augustine. The lobby and rooms were clean. We were busy everyday and always came back to a clean room. The ladies at the bistro were friendly and helpful. Would like to have had complimentary coffee on site. If you go on the... More 

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your feedback, we appreciate your business and hope to see you again soon on your future trips to St. Augustine. Michael More 

Port Saint Lucie, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We were there for 3 nights and never had our room serviced! Had to ask for clean towels. Place is very loud. Charged for coffee. Expensive breakfast. Staff is not helpful or friendly. Would never stay there again. Many other options within a mile - chose somewhere else.

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Ms. Sandra F, I would like to personally apologize for the lack of service you encountered during your stay. I can assure that this is an isolated incident and I will coach each department that you mentioned to ensure this does not happen again. Please contact me at your earliest moment to discuss further. Thank you Michael Hitt 904-826-4068 More 

Montreal
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is modern and clean, which to me, is the most important. A little perk I especially enjoyed was that the drinking glasses in the room were glass! Wi Fi was good, which doesn't seem to be the norm for most hotels.

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you for your comments, we are happy to hear that our amenities enhanced your stay, we hope to see you again on your future visits to St. Augustine. Michael More 

Tampa, Florida
Top Contributor
79 reviews 79 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a week. The room was comfortable and up to date. The bistro food was very good and affordable. This property does not offer complimentary coffee, so you have to suffer through the in-room coffee or buy Starbucks when the Bistro is open. My only petty complaint. The hotel is convenient to the I-95, outlet malls and... More 

Was this review helpful? Yes 1
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your review, we are delighted that you found our hotel convenient for your trip to St. Augustine. We appreciate your business and hope to see you again soon. Michael More 

Morrisville, Vermont
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2015

Great location. Super clean. Very comfortable bed and pillows. Pool was warm. It was great to have the hot tub as well. Having fresh Starbucks coffee in the eating area was fantastic! Plenty of parking even getting in late at night. All the staff were cheerful and helpful.

Was this review helpful? Yes 3
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your comments, we are delighted to hear that you enjoyed our Bistro and that you had time to relax in the hot tub. We appreciate your business and hope to see you again soon. Michael More 

Wilmington, North Carolina
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 25, 2015

Easy access off I-95 and only short drive to historic St. Augustine, with good restaurants. However, no complimentary breakfast, just coffee maker in the room. There was only 1 mirror in the whole room, & that was in the bathroom. Most hotel rooms have another mirror, usually on a wall or over the desk, so one person can get ready... More 

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Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Judie, I would like to thank you for your feedback, and apologize for any challenges you encountered during your stay. I would like to get more information regarding your stay since it seems we fell short of your expectations. Please feel free to contact me at mhitt@shanercorp.com at your earliest moment to discuss your stay. Thank you Michael Hitt More 

The Villages, Florida
Top Contributor
373 reviews 373 reviews
34 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed here for three nights while attending some ball games in Jacksonville and visiting St. Augustine. It is located right off I-95 and is very convenient to both. Our room was basic but very nice. Comfortable bed - everything very clean. The front desk staff was very courteous and helpful when we decided to stay an additional night. We... More 

Was this review helpful? Yes
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you very much for your feedback, we are delighted to hear that our front desk agents were able to make your stay more enjoyable, we appreciate your business and hope to see you again soon. Michael More 

Cape Cod
Top Contributor
61 reviews 61 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 17, 2015

I often travel between New England and Florida on I-95 and have stayed at many hotels - usually of the Marriott family of brands. This Courtyard offered a great price, nice accommodations and friendly staff. I'd stay there again - especially because of the value.

Was this review helpful? Yes
Michael H, General Manager at Courtyard St. Augustine I-95, responded to this review

Thank you for rating us on TripAdvisor, we appreciate your feedback and hope to see you again on your future trips to the Nation's Oldest City. Michael More 

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