We have recently booked to stay in this hotel; after checking the reviews on Trip Advisor we decided to cancel one week before our stay(well within the hotels 24 hour cancellation policy). We have had to call twice and also cancel online; the attitude of the staff we spoke to was appalling they were very rude. When we advised that... more

I have just returned from a four night stay at the Monterey Inn, St Augustine. I would not recommend that anyone stay here. The rooms are dirty and the bathrooms are moldy. They remove the towels in the morning and do not return them untill late afternoon when they service the room. They allow guests to drink outside their rooms... more

This place was adorable. My friends and I reserved 2 room. The rooms were small, but clean. Beds were comfortable. We didn't have a refrigerator in one of the rooms. Check in/out was a breeze, staff was friendly. The deck on the 2nd floor was relaxing, right across from the water where we could sit and look at sailboats and... more

This is an older hotel, but they obviously have made great efforts to spruce it up. Our room was spotless - a bit musty at first, but the ac took care of that. The beds were comfortable and everything worked fine. The staff was friendly and let us check in and park even though we had arrived much too early.... more

Title says it all....Worst hotel experience ever.... again I repeat ....worst hotel experience ever........Don't want to waste my time writing any more... more

We go to st augustine about 4 times a year, and again, this was a great stay,,,best price on the bay, with great staff,,and clean rooms,,,,its a old facility, but clean and great priced,,, more

Over the years we have stayed at the Monterey several times, I even spent part of my honeymoon there, however our latest stay will be the last. When we arrived at our room we noticed that the windows were thick with a dirty film and as we were bringing our stuff in the room we found out that someone had... more

I have stayed at this hotel 3 times, as we live in Jacksonville. The view from the hotel is great; however, the hotel and their fee's are atrocious! The room has a forever musty smell, which permeates all of your clothes and such. The bathrooms either do not drain the water, the windows are broken (safety issue), or are too... more

The room was close and musty, towels worn and transparent, no art on the walls, couldn't brush our teeth or take a shower one morning because the water in the toilet and coming out of the sink and tub faucets was brown. Parking very confusing, plus you are charged $7.00 a day to park! Felt like I was staying in... more