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Ruskin

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Holiday Inn Express Ruskin/Sun City


Hotel class 2.5 of 5
3113 College Ave. East, Ruskin, FL 33570
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Reviews you can trust

60% Recommend
3.5 of 5 stars 10 reviews
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4 of 5 stars
malkhhussain   1 contribution
Maryland
Jan 26, 2010

My sister and I stayed at the Holiday Inn in Ruskin, it was a pretty good experience, but we did have a few problems. The first day/night was good, although our toilet stopped up, and continued to stop up during our stay. The first day breakfast was awesome, the second day there was nothing hot to eat, there had been... more

Management response from
hotelmanager33570, General Manager

Thank you for your comments. A review of your stay was conducted and indeed, the hotel had a plumbing issue that was due to a county main line breaking. It was repaired, but unfortunately did affect our guest's use of of their toilets. I also must apologize for the breakfast issue which has been addressed and corrected. We strive for...

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1 of 5 stars
lunchless   1 contribution
Florida
Sep 9, 2009 | Trip type: Business, Family
1
person found this review helpful

My family and I spent 3 days at this hotel with other families for a sports tournament and we were all quite unhappy. The pool was filled with dead ants and no one in the hotel went in the whole weekend. We ended up with a smoking room which we did not mind too much but the blanket on the... more

Management response from
hotelmanager33570, Manager

We apologize for any issues. However, there were 30 rooms of hockey players and we did our best to satisfy all requests and needs. Your toilet issue was due in part to over use by too many people. Our maintenance staff had no problem the next morning flushing the toilet. To say your phone was not working is odd since...

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2 of 5 stars
crapemyrtle1   5 contributions
Pensacola
Feb 27, 2009 | Trip type: Business, Solo travel

I stayed at this hotel for 2 nights while on a business trip. The room was largely ok but the inner edge of tub in the bathroom was covered in mold - yukk! The toilet was running and I requested the staff to get it fixed within an hour of my arrival at 6 pm or so. They sent someone... more

Management response from
hotelmanager33570, General Manager

We apologize for your problems while staying with us. However, a few areas in your comm ents need to be addressed. First, we have never served Strawberrys at breakfast. We offer two selections that are delivered fresh every other day. We never would serve spoiled fruit. Our hot breakfast bar has always been a rave of our guest's. Your room...

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5 of 5 stars
howie7676   1 contribution
Parsippany New Jersey
Jan 2, 2009 | Trip type: Business
2
people found this review helpful

I am a Priority Club Gold card member and I have stayed at dozens of Holiday Inns and Holiday Inn Express hotels over the past several years. This hotel by far is superior for the value. I was recognized as a member at check-in, given a very nice goody bag, and the whole check-in experience was far better than other... more

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2 of 5 stars
SASNY   28 contributions
New York, NY
Dec 4, 2008

There is not much in the way of accommodations to choose from in the Sun City Center area, and sadly, the Ruskin Holiday Inn Express is probably one of the best options. I think they know they have a captive audience, and this is reflected in the service. We stayed here recently while attending golf school in the area. This... more

Management response from
hotelmanager33570, General Manager

We deeply apologize for your problems while staying at our property. There is never an excuse to provide 100% guest services. I nor any other management was aware of the areas of your concern and I can assure you they will be addressed and corrected.

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5 of 5 stars
bobreisert   1 contribution
Florence, Alabama
Jul 28, 2008 | Trip type: Couples
1
person found this review helpful

My wife and I were visiting friends in Sun City. We did not have a hotel reservation but stopped at the Holiday Inn to see what kind of rates they had. The girl at the desk gave me a good rate and we decided to stay. We were impressed with the rooms. They all have fridges and a really good... more

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5 of 5 stars
marchu112   1 contribution
tampa
Mar 27, 2008 | Trip type: Family

this is the best hotel in the area. good staff..good rooms...good breakfast more

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5 of 5 stars
worldtraveler444   1 contribution
Tampa
Jan 24, 2008 | Trip type: Business, Couples
1
person found this review helpful

A friend had recommended this hotel and I now will pass the word along as well! From the moment we arrived, we felt welcome. The staff was very helpful and provided fantastic directions. The rooms were clean and I loved the decor! more

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5 of 5 stars
seeingitall24   1 contribution
palm harbor, fl
Jan 23, 2008 | Trip type: Couples

This hotel gives you everything you would expect from the Holiday Inn name. It is convient to everything and a great place to stay when visiting family in either Ruskin or Sun City Center. more

Horrible!
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1 of 5 stars
A TripAdvisor Member
New York
Jan 3, 2006
3
people found this review helpful

This hotel was dark, dirty, buggy and poorly staffed. For $92 a night, I expected better than ants all over my bathroom, a view of a sludge pit, stained mattresses, stray cats outside (being fed by the staff!) and all sorts of seedy characters roaming about (one guy walked right in with a case of beer under his arm and... more

Management response from
hotelmanager33570, General Manager

We greatly apologize for the bad experience you had at our hotel The hotel is under new ownership and management and I can assure you that we won't settle for less than 100% satisfaction. Please visit us again. You will see the differences immediately. It will be our pleasure to serve you.

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Holiday Inn Express Ruskin/Sun City Also Known As

  • Holiday Inn Ruskin
  • Ruskin Holiday Inn
  • Holiday Inn Express Ruskin
Address: 3113 College Ave. East, Ruskin, FL 33570
Ruskin Hotels Holiday Inn Express Ruskin/Sun City
3.5/5.0
10
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