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MainStay Suites

Certificate of Excellence
2.5 of 5
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8501 Champions Way, Port Saint Lucie, FL 34986
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MainStay Suites
Best prices for: 1 room 1 guest
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Ranked #9 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 22, 2015
Dollc Houston, Texas
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62 reviews from our community

Traveler rating
    22
    22
    6
    5
    7
See reviews for
16
15
5
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Top Contributor
87 reviews 87 reviews
39 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 22, 2015

Stayed here for 5 nights recently while on business. Nice property. Jordan at the Front Desk was wonderful. Very friendly, great smile, professional. I had a small issue one night and she handled it so well, I really appreciated her effort & caring. The room has a kitchenette with a full-sized frig which is great. The room was clean. Hotel... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete an online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM... More 

WALLED LAKE
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 21, 2015

We drove up and saw 2 signs. One for Mainstay & one for Sleep Inn. Turns out, they're both accessed from the same lobby. The difference is Mainstay rooms have a kitchenette. the room was oddly shaped & not inviting.The bed was comfortable enough, but the sofa wasn't. The internet service was horrible. And I have no idea why people... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Bethesda, Maryland
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

I stayed at the MainStay Suites a couple weeks ago on a golf trip with three others. The lower price allows us to each have our own room along with a kitchen and small "living" room. The kitchen and price are the main reasons we selected MainStay. The location near the I-95 intersection is great as we traveled north and... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Jimmy... More 

Orlando, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

Overall, I had a really enjoyable stay here. The area was beautiful and I could walk around safely with my dog, who sometimes travels with me. All of the staff was very pleasant and Cassandra in particular went out of her way to make sure that I was taken care of. The morning breakfast was waffles or grab-n-go: juice, cold... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM... More 

Greater Manchester, United Kingdom
1 review
4 of 5 stars Reviewed March 5, 2015

We recently stayed 5 nights. We have a wonderful girl named Jordan check us in, very friendly. Our room was clean, and had a wonderful kitchen. In the morning we had great breakfast, with a wonderful woman named Sabina, that made sure everything was fresh and stocked. The only downfall we had for our 5 day stay was there was... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM... More 

Nokomis, Florida
Top Contributor
66 reviews 66 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 22, 2015

Had a recent 3 night stay at this hotel. It seriously needs updating. Our toilet clogged twice for no apparent reason. Tub drained slowly. Furniture, carpeting, wallpaper all old . Hotel was clean, although we had to ask at desk for room service. Had small ants in kitchen area. Two bright spots, it is well located and the day shift... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Wilton, California
Top Contributor
830 reviews 830 reviews
169 hotel reviews
532 helpful votes 532 helpful votes
4 of 5 stars Reviewed February 5, 2015

Since our night was free we thought it was a great deal. It isn't to far off the freeway, easy to find. Our room was very large and comfortable. It was very clean and the staff were very helpful. We enjoyed the breakfast because they had hot oatmeal! What a nice treat. The waffle maker wasn't set for long enough... More 

Was this review helpful? Yes 1
Fort Myers, Florida
Top Contributor
64 reviews 64 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 3, 2015 via mobile

If price is your main criteria, you can get a spacious room in a great location. But, there are much better options nearby for just a little more money. First impressions mean a lot, and the front door needs cleaning or paint. The breakfast was poorest encountered in a long time. Staff was helpful and attentive. Is a transition to... More 

Was this review helpful? Yes 1
mainstaypsl, General Manager at MainStay Suites, responded to this review

Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2015

Mainstay is very friendly, clean and affordable. Great Location....the beach and Ft. pierce Inlet with that beautiful aqua water only 15 minutes away. Our room was cozy with small kitchen for cooling the champagne or cooking breakfast, however they do serve continental breakfast. The prices are better on line. I called directly to the Inn and they said they were... More 

Was this review helpful? Yes 2
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jimmy More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2014

We stay here every six to twelve months. We are always well taken care of during our stay. Cassandra makes us feel like family and makes us feel welcome and loved. She remembers our names each time and ensures we have everything we need for a comfortable visit.

Was this review helpful? Yes 1
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jimmy More 

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