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MainStay Suites

Certificate of Excellence
2.5 of 5
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8501 Champions Way, Port Saint Lucie, FL 34986
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1 room 1 guest
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65 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Estero, Florida
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If it wasn't for Cassandra and Heather our stay might have been questionable. The day front desk and the pm front desk attendant are a team hard to beat when it comes to knowing their job and make guests at home. Only concerns where the coffee for breakfast was horrible and our room needed a good spring cleaning. Get the... More 

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Washington DC, District of Columbia
2 reviews
3 of 5 stars Reviewed July 21, 2015

GOOD: Cleaning service; location. BAD: WiFi constantly disconnects after a short period of time; small gym; loud people hanging around the lobby and hallways. The room is comfortable, but dated and the carpets are dirty. The TV was okay, but lacks capability of watching movies. The bathroom was clean, but small. The kitchen was decent, but small and does not... More 

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Florida
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 6, 2015

Room and kitchen was nice. Roomy supplies for basically 2 people. Breakfast was the same, and not tasty at all. Sausage, oatmeal was terrible and coffee was way too strong. They advertised evening reception, but there was none. Nice pool and quiet area.

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Houston, Texas
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 22, 2015

Stayed here for 5 nights recently while on business. Nice property. Jordan at the Front Desk was wonderful. Very friendly, great smile, professional. I had a small issue one night and she handled it so well, I really appreciated her effort & caring. The room has a kitchenette with a full-sized frig which is great. The room was clean. Hotel... More 

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mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete an online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM... More 

WALLED LAKE
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 21, 2015

We drove up and saw 2 signs. One for Mainstay & one for Sleep Inn. Turns out, they're both accessed from the same lobby. The difference is Mainstay rooms have a kitchenette. the room was oddly shaped & not inviting.The bed was comfortable enough, but the sofa wasn't. The internet service was horrible. And I have no idea why people... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Bethesda, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

I stayed at the MainStay Suites a couple weeks ago on a golf trip with three others. The lower price allows us to each have our own room along with a kitchen and small "living" room. The kitchen and price are the main reasons we selected MainStay. The location near the I-95 intersection is great as we traveled north and... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Jimmy... More 

Orlando, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

Overall, I had a really enjoyable stay here. The area was beautiful and I could walk around safely with my dog, who sometimes travels with me. All of the staff was very pleasant and Cassandra in particular went out of her way to make sure that I was taken care of. The morning breakfast was waffles or grab-n-go: juice, cold... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM... More 

Greater Manchester, United Kingdom
1 review
4 of 5 stars Reviewed March 5, 2015

We recently stayed 5 nights. We have a wonderful girl named Jordan check us in, very friendly. Our room was clean, and had a wonderful kitchen. In the morning we had great breakfast, with a wonderful woman named Sabina, that made sure everything was fresh and stocked. The only downfall we had for our 5 day stay was there was... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM... More 

Nokomis, Florida
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed February 22, 2015

Had a recent 3 night stay at this hotel. It seriously needs updating. Our toilet clogged twice for no apparent reason. Tub drained slowly. Furniture, carpeting, wallpaper all old . Hotel was clean, although we had to ask at desk for room service. Had small ants in kitchen area. Two bright spots, it is well located and the day shift... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Port Saint Lucie hotels

Wilton, California
Level Contributor
937 reviews
177 hotel reviews
common_n_hotel_reviews_1bd8 570 helpful votes
4 of 5 stars Reviewed February 5, 2015

Since our night was free we thought it was a great deal. It isn't to far off the freeway, easy to find. Our room was very large and comfortable. It was very clean and the staff were very helpful. We enjoyed the breakfast because they had hot oatmeal! What a nice treat. The waffle maker wasn't set for long enough... More 

Was this review helpful? Yes 1
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