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MainStay Suites

2.5 of 5 8501 Champions Way, Port Saint Lucie, FL 34986
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57 reviews from our community

Traveler rating
    22
    18
    5
    5
    7
See reviews for
16
13
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fernandina Beach, Florida
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Had a recent 3 night stay at this hotel. It seriously needs updating. Our toilet clogged twice for no apparent reason. Tub drained slowly. Furniture, carpeting, wallpaper all old . Hotel was clean, although we had to ask at desk for room service. Had small ants in kitchen area. Two bright spots, it is well located and the day shift... More 

Was this review helpful? Yes
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Wilton, California
Top Contributor
765 reviews 765 reviews
169 hotel reviews
487 helpful votes 487 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Since our night was free we thought it was a great deal. It isn't to far off the freeway, easy to find. Our room was very large and comfortable. It was very clean and the staff were very helpful. We enjoyed the breakfast because they had hot oatmeal! What a nice treat. The waffle maker wasn't set for long enough... More 

Was this review helpful? Yes 1
Fort Myers, Florida
Top Contributor
64 reviews 64 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

If price is your main criteria, you can get a spacious room in a great location. But, there are much better options nearby for just a little more money. First impressions mean a lot, and the front door needs cleaning or paint. The breakfast was poorest encountered in a long time. Staff was helpful and attentive. Is a transition to... More 

Was this review helpful? Yes 1
mainstaypsl, General Manager at MainStay Suites, responded to this review

Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2015

Mainstay is very friendly, clean and affordable. Great Location....the beach and Ft. pierce Inlet with that beautiful aqua water only 15 minutes away. Our room was cozy with small kitchen for cooling the champagne or cooking breakfast, however they do serve continental breakfast. The prices are better on line. I called directly to the Inn and they said they were... More 

Was this review helpful? Yes 2
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jimmy More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2014

We stay here every six to twelve months. We are always well taken care of during our stay. Cassandra makes us feel like family and makes us feel welcome and loved. She remembers our names each time and ensures we have everything we need for a comfortable visit.

Was this review helpful? Yes 1
mainstaypsl, General Manager at MainStay Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jimmy More 

Port Saint Lucie, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

On behalf of the Ruiz family, I wanted to thank you for making a stressful time in our lives most pleasant. We had the pleasure of staying at your beautiful accommodations while we were waiting to close on a house in nearby Traditions. We were very relieved to find an extended stay hotel at a reasonable price and one who... More 

Was this review helpful? Yes 1
mainstaypsl, General Manager at MainStay Suites, responded to this review

Dear Ruiz Family, Thank you for taking the time to write a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 12, 2014

I have to be honest. This hotel has to be the best hotel our company has had us stay in. Most of the employees were helpful and nice up until the morning we checked out. The front desk clerk who was at the front desk when we checked out was rude and extremely hateful. I'm not sure if she was... More 

Was this review helpful? Yes 3
Port Saint Lucie, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 20, 2014

We really liked the location it was minutes away from my children's school, the store, restaurants and entertainment. We were able to take walks. We enjoyed the convenience of having breakfast on site. Jordan is not nice to certain guest. Sometimes she acts as if the guest is bothering her and she needs to take a class on customer service... More 

Was this review helpful? Yes 2
mainstaypsl, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to write a review. Our guests are very important to us and we do our very best to make you feel at home when you stay here. We look forward to seeing you again in the future. Kind Regards, Jimmy Davis GM More 

Port Saint Lucie, Florida
1 review
5 of 5 stars Reviewed September 18, 2014

my family and i have frequently stayed at mainstay in pga in port st lucie. we are very pleased with the room and facilties its always been clean, the staff has always kind, especially casandra reners she's been a real blessing in our lives. she always been kind and compassionate and very professional. i recommend mainstay for the money per... More 

Was this review helpful? Yes
Richmond, Virginia
2 reviews
5 of 5 stars Reviewed September 17, 2014

For the last Five years our Family has taken our summer vacation in Port Saint Lucie, and we have always stayed at the Mainstay. It is such a wonderful experience every single time! The staff are all so friendly. The rooms are very spacious, and are immaculate!!! I have also noted each time how comfortable the beds and pillows are!... More 

Was this review helpful? Yes
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Additional Information about MainStay Suites

Address: 8501 Champions Way, Port Saint Lucie, FL 34986
Phone Number:
Location: United States > Florida > Port Saint Lucie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 80
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Also Known As:
Mainstay Suites Port Saint Lucie
Mainstay Port Saint Lucie
MainStay Suites Florida/Port Saint Lucie

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