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All 12 Port Saint Lucie hotels

Holiday Inn Express Hotel & Suites Port St. Lucie West

2.5 of 5 Hotel   |   1601 NW Courtyard Circle, Port Saint Lucie, FL 34986
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Ranked #10 of 12 Hotels in Port Saint Lucie
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Patricia A Hamilton, Ohio, United States
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83 reviews from our community

Traveler rating
    36
    23
    11
    5
    8
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24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, Ohio, United States
1 review
4 of 5 stars Reviewed 1 week ago

Our stay started off with an hour later than posted on the internet check in time . The next step was a thirty minute face off with a rather rude acting desk clerk who had a hard time navigating the computer obviously needed more training . Our quoted rate was thirty dollars plus more than we thought because the online... More

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Staff is super nice and helpful! Rooms are large and extremely clean and comfortable! The pool and hottub are quite relaxing. The location is perfect, close to restaurants, bowling, movies and shopping! What more could you ask for!

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Murrells Inlet, South Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 28, 2014

After a long day's drive and a change in plans, we needed a place to spend the night. We happened upon this hotel and were very pleased with the rate. We expected to pay much more. The room was well appointed and clean. Beds were very comfortable. There was a great choice of chain restaurants within walking distance for dinner.... More

Was this review helpful? Yes 1
Dan P, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Hi Irene, Thank you for taking the Tripadvisor Review. We appreciate the comments and we are pleased that you chose the Holiday Inn Express in St. Lucie West for your plan change. We hope to see you again. Ashley- Front Desk Supervisor More

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 25, 2014

Rooms are lovely but our TV didn't work and espn channels were blocked. Breakfast buffet was great and beds are so comfy...Our room overlooked grass and trees which was very nice. Bathroom was spacious and nice toiletries. I would highly recommend especially for the price.

Was this review helpful? Yes 1
Dan P, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for the very nice review and the nice comments. We do apologize for the tv channels and any inconvenience this may have caused and thank you for bringing this to our attention. We thank you for staying with us and hope to see you in the future. Ashley-Front Desk Supervisor More

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 18, 2014

Sleeper sofa had no bedding. Had to run back down to get some but the staff did not know if it would fit. Had to make do. King bed mattress was very hard. The toilet would not flush right. Slow tv to change channels. Curtains did not block all the light. Area has lots of restaurants.

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Dan P, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Dear Danny, We would like to thank you for staying at the Holiday Inn Express & Suites in Port St. Lucie. We were disappointed that our hotel did not meet your expectations, as this is not the normal service we strive to deliver. We hope to have you stay with us in the near future. Ashley-Front Desk Supervisor More

Greensboro, North Carolina
Top Contributor
88 reviews 88 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 3, 2014

I've previously been disappointed in the lack of quick connection to WiFi here, and wasn't surprised when I had the same problem this time. When I call the front desk I'm generally told they don't know how to help and I end up calling their toll free number, spend 5 minutes on the phone, and get set up. Frustrating. This... More

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Dan P, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Dear Rich, Thank you for staying with us at the Holiday Inn Express in Port St. Lucie. We are disappointed that our hotel did not meet your expectations. We are pleased to hear you will continue to be loyal to the IHG brand. We are under new management, and will be upgrading our WIFI service and changing providers in the... More

Ny
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 17, 2014

I stood here for two days after traving from ny to texas then here for a funeral and i must say i had a great stay the staff were friendly & helpful. they have free parking and in a great location with lots of restaurants and shopping. Would love to revisit.

Was this review helpful? Yes
Dan P, Front Desk Lead at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you so much for taking time to write this review. Our team was very happy to hear you were satisfied with the service received. Our main focus is to provide you with the best quality of service possible. Once again thank you for the review. Please come visit us again. More

saraga1908
Contributor
16 reviews 16 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed June 7, 2014

Let me say first that I hate to write negative reviews. I stayed here memorial weekend in May. It has been 2 weeks and I have never received a call, email, etc. from management. I am an IHG member and completed a survey for them a week ago asking to get a call and still nothing. So here goes: we... More

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Dan P, Director of Sales at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to express your concerns regarding your recent stay with us here at the Holiday Inn Express and Suites. I am sorry to hear that you did not receive my response sent to your e-mail address on June 3, 2014. Upon your departure we had the room inspected by our environmental specialist as we are... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2014

Called to notify the hotel we were running late. Joel answered the phone and was so helpful and took control of a stressful situation and made it a breeze. I called while driving a deathtrap rental truck in a storm and Joel put my mind at ease. Even though we ran @ 1.5 hours late, our room was perfect, check... More

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Dan P, Director of Sales at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to complete our review. It is very important to us that our staff be trained to assist a customer in any way possible. Thank you for providing us with the name of the employee who assisted you. We will make sure he is notified of your kind remarks. We hope you will travel our... More

Myrtle Beach, South Carolina
Top Contributor
80 reviews 80 reviews
40 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 16, 2014

This is an above average Holiday Inn Express. The rooms are nice and clean. Staff is great. The location is excellent. If you're staying in the Port St Lucie area, and want to be close to the interstate and turnpike, this property is a great choice.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Dear shafter1207, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More

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Additional Information about Holiday Inn Express Hotel & Suites Port St. Lucie West

Address: 1601 NW Courtyard Circle, Port Saint Lucie, FL 34986
Phone Number:
Location: United States > Florida > Port Saint Lucie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Port St. Lucie West 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Hotel And Suites Port St. Lucie West
Holiday Inn Express Hotel & Suites Port St. Lucie West Florida/Port Saint Lucie

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