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Holiday Inn Express Hotel & Suites Port St. Lucie West

Certificate of Excellence
2.5 of 5
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1601 NW Courtyard Circle, Port Saint Lucie, FL 34986
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Holiday Inn Express Hotel & Suites Port St. Lucie West
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Ranked #8 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Henry W Tampa, Florida
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
3 of 5 stars Reviewed 1 week ago

The bed are high & my wife is only 5ft 1", she had a hard time getting in & out of the bed. Rugs looked dirty & felt dirty. the 1st day the T.V. didn't work properly, but we went out till about 10 P.M., when we got there we called the front desk & he came up & programmed... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to write a review for our Hotel. I was very disappointed that we did not live up to your expectations. I have passed on your comments to our management, and these issues are being addressed accordingly. We appreciate your business and loyalty to the IHG Brand and hope when you are in the area,... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were passing through on business. The ladies at the front desk were Awesome and even let the kids get a free candy bar! We were able to walk to a Restaurant. The pool area was great and the rooms were also very nice. Breakfast was delicious that came with the hotel stay.

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

We are happy that you enjoyed your accommodations.. Thank you for telling about the team at the front desk being so friendly & welcoming. We look forward to having you and your family stay with us your next trip to our area. More 

Southington, Connecticut, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed with myself and 3 grown kids. Had plenty of space and comfortable sleeping. Breakfast was a nice treat as well and included. Great staff. Brought us extra bed linens for the pull out couch and gave us even more sleeping space.

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thanks for your comments! We’re thrilled that you had a great stay with us and enjoyed your suite. We look forward to serving you again in the very near future! More 

Boston, Massachusetts
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed here for 4 nights while we were visiting some family in the Port St. Lucie area. Overall the hotel was nice. It was clean. The pool was nice. No one was really in it. The breakfast was just what we needed. The ladies who run it are super nice. The hotel itself does need some... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

We are glad you chose our hotel during your recent stay. We will share your nice comments regarding your breakfast experience with the ladies. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. We look forward to earning a second chance to... More 

Tampa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff is very attentive. Hotel is a little worse for the wear but if you have an issue they address it immediately and don't make you feel bad that your complaining. The complimentary breakfast is basic but the woman who runs that place is a sweetheart and just as nice and attentive as can be. Nothing goes wrong in her... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

It is a pleasure to read your feedback and to know that you enjoyed your most recent stay with us. We strive to make our guests feel like they are at a home away from home. The breakfast hostesses will be so happy that they were mentioned in your review. These great reviews provide such motivation to our whole team.... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 16, 2015

Great location. Lots of restaurants several walking distance. Lots of shopping and almost anything you wohld want to do. Rooms need updating and repair. Paint job in rooms so thin can see thri. Keys do not work. Had to go to front desk everytime left room. I asked for handicap ro when o selected the room did not get. Kids... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that the guest service experience you encountered exceeded your expectations. I apologize if the room accommodations did not meet your expectations, we will take your comments under consideration as we continually work to improve our guest service experience. We hope you choose to stay with... More 

Orlando, Florida
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 15, 2015

I stayed here this past week for a quick stop on my way to miami, and it was very good, the front desk agents are very pleasant and professional, the room was super clean, i had all what i need, the price was good too. the hotel is right off I95 to Turnpike which was an easy access.

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

We are so glad you enjoyed your visit while on property. Thank you for taking the time and sharing your experience at our hotel. We look forward to your future visits. More 

Rocky Mount, North Carolina
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 8, 2015

I spent a few days at Holiday Inn Express St Lucie West, and found it to be a great location for the events I had planned while visiting the area. It is just off I-95 and easy to get to while traveling around town. There's plenty of restaurants and shops that you can even walk to. There a nice multiplex... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you so very much for taking time to share your review of our property. I am so very glad to see that you enjoyed the restaurants, shops, and movies that surround our hotel. I hope that when you find yourself in the Port St. Lucie, Fl area again, you will come back to visit us again! More 

Boston, Massachusetts
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 1, 2015

We had a brief stay at the HI Express in St Lucie West for a family event. The location is very convenient to the event, and the hotel appeared very nice on first view. The staff who checked us in was very busy - but pleasant. Our room seemed clean and nice, although the paint job seemed like it was... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking time to write a candid review of our Holiday Inn Express Port St. Lucie, Fl. It our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure... More 

Travelers Rest, South Carolina
2 reviews
5 of 5 stars Reviewed May 27, 2015

The hotel's location was sorrounded by shopping, restaurants, spas and easy access to highway which provided an excellent base for the week. The staff was acommodating, suite was clean, nicely decorated and the bed was very comfortable. We even hosted a day at the pool for in town and visiting relatives. Would stay here again.

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room cleanliness and the comfort of the bed. It is awesome you were able to relax and spend time with your family and friends at... More 

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