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Holiday Inn Express Hotel & Suites Port St. Lucie West

Certificate of Excellence
2.5 of 5
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1601 NW Courtyard Circle, Port Saint Lucie, FL 34986
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Holiday Inn Express Hotel & Suites Port St. Lucie West
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Ranked #8 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
Norma C
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108 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location. Lots of restaurants several walking distance. Lots of shopping and almost anything you wohld want to do. Rooms need updating and repair. Paint job in rooms so thin can see thri. Keys do not work. Had to go to front desk everytime left room. I asked for handicap ro when o selected the room did not get. Kids... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that the guest service experience you encountered exceeded your expectations. I apologize if the room accommodations did not meet your expectations, we will take your comments under consideration as we continually work to improve our guest service experience. We hope you choose to stay with... More 

Orlando, Florida
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here this past week for a quick stop on my way to miami, and it was very good, the front desk agents are very pleasant and professional, the room was super clean, i had all what i need, the price was good too. the hotel is right off I95 to Turnpike which was an easy access.

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

We are so glad you enjoyed your visit while on property. Thank you for taking the time and sharing your experience at our hotel. We look forward to your future visits. More 

Rocky Mount, North Carolina
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent a few days at Holiday Inn Express St Lucie West, and found it to be a great location for the events I had planned while visiting the area. It is just off I-95 and easy to get to while traveling around town. There's plenty of restaurants and shops that you can even walk to. There a nice multiplex... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you so very much for taking time to share your review of our property. I am so very glad to see that you enjoyed the restaurants, shops, and movies that surround our hotel. I hope that when you find yourself in the Port St. Lucie, Fl area again, you will come back to visit us again! More 

Boston, Massachusetts
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a brief stay at the HI Express in St Lucie West for a family event. The location is very convenient to the event, and the hotel appeared very nice on first view. The staff who checked us in was very busy - but pleasant. Our room seemed clean and nice, although the paint job seemed like it was... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking time to write a candid review of our Holiday Inn Express Port St. Lucie, Fl. It our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure... More 

Travelers Rest, South Carolina
2 reviews
5 of 5 stars Reviewed 5 weeks ago

The hotel's location was sorrounded by shopping, restaurants, spas and easy access to highway which provided an excellent base for the week. The staff was acommodating, suite was clean, nicely decorated and the bed was very comfortable. We even hosted a day at the pool for in town and visiting relatives. Would stay here again.

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room cleanliness and the comfort of the bed. It is awesome you were able to relax and spend time with your family and friends at... More 

Pompano Beach, Florida
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 19, 2015 via mobile

Staff were lovely. Location was perfect. Room looked fine. Price was decent. Stay was awful. Why? Quite simply the bed linens were almost sheer and the pillows were masses of foam lumps. Needless to say I didn't sleep and since that is the point of any hotel, I don't feel positive about this stay.

Was this review helpful? Yes 2
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking out time to share your feedback with us. We apologize for any inconvenience you may have experienced and if we failed to meet your expectations. We thank you for your comments regarding the linens and this will be addressed with the housekeeping executive. We do hope that you will give us another opportunity in the future.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015 via mobile

I stay in this hotel with my family and I really like the service. It was nice and clean. The pool was clean. The breakfast was good and had a nice variety of selection. It is wrll located with restaurants around and a shooping center.

Was this review helpful? Yes 1
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We are so pleased you were satisfied with the breakfast and the location of our hotel. We look forward to seeing you again on your next trip. More 

New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

This was our first time staying at this Holiday Inn Express. We have been to Port St. Lucie several times for Mets Spring Training. This is the hotel to stay in if you are here for spring training. Great location, easy access to Tradition field, and restaurants. The rooms were clean and well kept. The staff was very helpful and... More 

Was this review helpful? Yes 1
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to post a review on our hotel. It means a lot to us when our guests enjoy their stay. We hope to see you again next year for the next NY Mets season or maybe even sooner. More 

Lawrenceville, Georgia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 13, 2015

We stayed at this hotel for two nights while visiting family in the area at the beginning of April 2015. The hotel itself seemed nice. It was across the street from a huge complex of shops and restaurants, and is just off I-95. The room was adequate, but there was no fan in bathroom. As a result, the room always... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Dear Jaime S, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apologies for the air conditioning and other issues you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. To... More 

NJ
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed March 24, 2015

We stayed at this hotel to attend some spring training games at nearby Tradition Field. I did not know what to expect from an "Express" property but the hotel exceeded our expectations. It is definitely a standard Holiday Inn property minus a restaurant & room service. Location is perfect with easy access to highway & all local attractions plus lots... More 

Was this review helpful? Yes 2
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to write such a wonderful about your recent stay with us. We're so glad we were able to surprise you and exceed your expectations about the Holiday Inn Express Brand. Our hotel takes great pride in always providing our guests with the best service possible so they can have a comfortable stay with us.... More 

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