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Holiday Inn Express Hotel & Suites Port St. Lucie West

Certificate of Excellence
2.5 of 5
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1601 NW Courtyard Circle, Port Saint Lucie, FL 34986
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Holiday Inn Express Hotel & Suites Port St. Lucie West
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Ranked #8 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Mildred S
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103 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pompano Beach, Florida
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Staff were lovely. Location was perfect. Room looked fine. Price was decent. Stay was awful. Why? Quite simply the bed linens were almost sheer and the pillows were masses of foam lumps. Needless to say I didn't sleep and since that is the point of any hotel, I don't feel positive about this stay.

Was this review helpful? Yes 2
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking out time to share your feedback with us. We apologize for any inconvenience you may have experienced and if we failed to meet your expectations. We thank you for your comments regarding the linens and this will be addressed with the housekeeping executive. We do hope that you will give us another opportunity in the future.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay in this hotel with my family and I really like the service. It was nice and clean. The pool was clean. The breakfast was good and had a nice variety of selection. It is wrll located with restaurants around and a shooping center.

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We are so pleased you were satisfied with the breakfast and the location of our hotel. We look forward to seeing you again on your next trip. More 

New Jersey
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

This was our first time staying at this Holiday Inn Express. We have been to Port St. Lucie several times for Mets Spring Training. This is the hotel to stay in if you are here for spring training. Great location, easy access to Tradition field, and restaurants. The rooms were clean and well kept. The staff was very helpful and... More 

Was this review helpful? Yes 1
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to post a review on our hotel. It means a lot to us when our guests enjoy their stay. We hope to see you again next year for the next NY Mets season or maybe even sooner. More 

Lawrenceville, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 13, 2015

We stayed at this hotel for two nights while visiting family in the area at the beginning of April 2015. The hotel itself seemed nice. It was across the street from a huge complex of shops and restaurants, and is just off I-95. The room was adequate, but there was no fan in bathroom. As a result, the room always... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Dear Jaime S, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apologies for the air conditioning and other issues you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. To... More 

NJ
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 24, 2015

We stayed at this hotel to attend some spring training games at nearby Tradition Field. I did not know what to expect from an "Express" property but the hotel exceeded our expectations. It is definitely a standard Holiday Inn property minus a restaurant & room service. Location is perfect with easy access to highway & all local attractions plus lots... More 

Was this review helpful? Yes 2
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to write such a wonderful about your recent stay with us. We're so glad we were able to surprise you and exceed your expectations about the Holiday Inn Express Brand. Our hotel takes great pride in always providing our guests with the best service possible so they can have a comfortable stay with us.... More 

Highland, New York
Senior Contributor
24 reviews 24 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2015

This hotel was very convenient to the PGA Village in Port Saint Lucie. It was reasonably priced compared to other hotels in the area. The rooms are fine, controlling the temperature was a little difficult, but I finally figured it out. The beds were comfortable, the rooms were clean and the front desk was very responsive. There were a lot... More 

Was this review helpful? Yes
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

We are sorry that you had some trouble with the temperature control. Sorry for that. We hope you would give us a try again if you are in the area More 

Hollywood, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 6, 2015

Conveniently located right off I-95 and another great stop for a quick weekend. Has several restaurants within walking distance, and not too far of a drive to area attractions. Clean modern hotel with friendly staff.

Was this review helpful? Yes 1
Staff S, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Steve- Thank you for staying with us again we appreciate you business, we hope next time your in the area you will stay with us again . More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2015

Blanca,Chantel and Sheila are GREAT! I could not have asked for better service. Have wonderful people skills. They both greeted me with a smile! Very clean hotel grounds are very clean and well kept. I love the fact that I could come back from a long day at work and the coffee was fresh. Just a great hotel all the... More 

Was this review helpful? Yes 1
Staff S, Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you. We will make sure we pass along all your kind words for the employees as well More 

Washington, DC
Top Contributor
167 reviews 167 reviews
60 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed February 14, 2015

You won't be performing brain surgery after you check out, but you will have stayed in a very decent, clean room located in the heart of the shopping district of Pt. St. Lucie. The price is right for this facility and the staff were friendly and helpful. Breakfast was a nice surprise as there were hot dishes served as well... More 

Was this review helpful? Yes 1
Staff S, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Nana_JP Thank you for your recent stay with us. We are glad you had a great stay and we hope next time your in the area you will stay with us again More 

Orlando, Florida
1 review
5 of 5 stars Reviewed February 6, 2015

Due to a short notice schedule change we had to make a request that fell outside the rules of our reservation. The supervisor Ashleigh was extremely helpful and courteous in resolving our request. She took the time to listen to our situation despite the fact that we called during what I'm sure was a busy check-in time. We typically have... More 

Was this review helpful? Yes
Staff S, Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Brian S We are glad that Ashley could take care of all your needs. Thank you for letting us know what good work she did for you. We are also glad that you enjoyes your stay with us. Please stay again next time you're in the area. Thank you again More 

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