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Mainstay Suites

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3951 East Hwy 98, Port Saint Joe, FL 32456
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1 room 1 adult
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183 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Booked last minute to meet family for New Years..clean facilities located in quite area. The staff were awesome and so very helpful. Pet friendly. Breakfast good. We will definitely be back again very soon and will be booking here

Helpful?
Thank Belinda S
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Happy New Year! And thank you for choosing to stay with us. Hopefully you participated in the "Celebrate Twice" event which is a really fun way to say goodbye to the old year and usher in the new year, not once, but twice!! If not, be sure to next year:) We appreciate your nod of approval and look... More 

Denver, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016

My wife and I stayed for one night in an accessible room. This was large (with separate bedroom) very close to the lobby and easy to access. The staff were very friendly and helpful. Everything was clean and well maintained. Breakfast was the usual simple Choice hotels fare, but the breakfast room overlooked the swimming pool and forest beyond through... More 

Helpful?
Thank Richard I
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Thank you for making time to share your recent experience at our hotel. Your comments and your business are greatly appreciated. As you mentioned, we are located in a naturally pretty setting somewhat off the "beaten path" and, as you pointed out as well, our employees are genuinely interested in providing the best guest services and accommodations possible.... More 

Boston, United Kingdom
Level Contributor
303 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed November 12, 2015

Clean and nice staff, big rooms but a few downsides. The beds are noisy and worn out, need replacing urgently. The pool is cold, stone cold, needs to be a bit warmer. The breakfast is poor, no bacon etc. Poor choice of yogurt and not much fruit. It is quite hard to spot on the way out of St Joe... More 

Helpful?
Thank kenty
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Well, the good news is we are rolling out some new items for breakfast this week! Freshly baked biscuits, country style gravy, and sausage links will be served 7 days a week along with our traditional continental breakfast offerings. Additionally, our property is undergoing a room by room repair/replacement project which includes new box springs and mattresses, as... More 

Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 9, 2015

Our recent stay left us smiling. The rooms and facility are clean, comfortable, and nicely decorated. Mostly the staff and Tina, the manager, were so welcoming, so accommodating, what a pleasure. The town of St. Joe is sweet with a great restaurant, "Provisions" .

Helpful?
Thank 1429tom
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We appreciate the great shout out you have given us (and Provisions! yum!) and to our cozy, coastal community. Praise from our visitors is very motivating and rewarding. Thank you. More 

Land O Lakes
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 7, 2015

Stopped here with our grandson in July. Ryan at the front desk was very helpful. He recommended a place to eat. The room was nice and clean and our grandson enjoyed the pool. I agree with another reviewer that the breakfast was not very good. It's not that it tasted bad, there just wasn't much of anything.

Helpful?
Thank kmne16
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We are pleased that you and your grandson enjoyed your stay with us on your recent visit to this area. Ryan is a great asset to our front desk team and as a matter of fact, I just nominated him for an outstanding service hero award with Choice Hotels International! I am also happy to announce that we have added... More 

Stuttgart, Arkansas
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 21, 2015

We stayed 4 nights here. Not overly impressed with this hotel. The breakfast, to me, was very weak. The only prepared hot food you could get was oatmeal. We travel monthly and I have never stayed at a Choice Hotel where the breakfast was so weak. One of our beds mattress was completely worn out. Our in room coffee maker... More 

Helpful?
1 Thank Firefighter_101
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Firefighter_101, Please allow me to apologize for your less than satisfactory experience while you and your family stayed with us. Our failure to make you feel welcome and appreciated is a real black eye and we are wincing from your comments. Please accept my sincere apology and I hope that you will consider giving us another opportunity to shower... More 

Navarre, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 21, 2015

We headed over for our annual Scallop trip on Fri 9/18 for a 2 night stay. We arrived around 11am with a 3pm check in time. We needed to drop off our dog so we could scallop in the after noon. I walked in with very little hope of checking in. A wonderful lady named Heidi met me at the... More 

Helpful?
3 Thank DON W
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Awwwww:) Thanks for "catching" us doing what we love to do! Making people happy! And it was our pleasure:) Hope to see you and the family (Wishbone too!) next scallop season! More 

Port Saint Joe, Florida
1 review
5 of 5 stars Reviewed September 19, 2015

The suites were very nice with an adequate refrigerator/freezer (not the typical apartment size fridge). The staff was very accommodating, helpful and friendly! I would recommend MainStay Suites in Port St. Joe to anyone. John R Atlanta Ga.

Helpful?
Thank John R
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Thanks for your kind remarks! It's always nice to get positive feedback:) Come back and see us soon! More 

Grapevine, Texas
Level Contributor
232 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 stars Reviewed September 12, 2015

We stayed here with our 2 pups on our way back to Texas. They gave us an amazing room with a door that opened to the garden where the pups could go outside. The staff were great and the room was huge. We had two double beds, kitchen area, desk, and all the comforts of home. It was very, very... More 

Helpful?
1 Thank nelllang507
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

I have shared your kind remarks with Heidi and the rest of the staff and everyone is very appreciative and so pleased that you all enjoyed your stay! We look forward to seeing you again soon! Marci Daniels, Guest Services Manager MainStay Suites, PSJ More 

Bonifay, Florida
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 6, 2015

We are back for another stay & we rented the 2 bedroom suite! It has a balcony, seating & great for couples that need more space. Highly consider an UP Grade on your next trip here I really am enjoying the living room being between both bedrooms. Both have private bathrooms!

Helpful?
1 Thank Lori P
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We are so pleased that you enjoyed the spacious two bedroom suite! It is definitely our largest guest room and the covered deck provides even more space to "spread out"! Thank you for taking the time to post your kind remarks and we look forward to seeing you again soon! Marci Daniels, Guest Services Manager MainStay Suites, PSJ More 

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