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Hilton Garden Inn Jacksonville / Ponte Vedra

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45 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
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Hilton Garden Inn Jacksonville / Ponte Vedra
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Hilton Garden Inn Jacksonville / Ponte Vedra
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413 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warner Robins, Georgia
Top Contributor
72 reviews 72 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We drove four and one half hours to see my grandson in a St. Augustine Musical Theater Production ( West Side Story), he is getting his feet wet in high school productions and is loving it! He is very talented, of course! My daughter, had just bought a house and they were still painting bedrooms. Needless to say, we chose... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Flew a redeye to MCO and drove immediately to Ponte Vedra. Was falling asleep along the way since I could not sleep on the plane. Arrived at hotel around 10 am, knowing there was little chance my room was ready. Explained my situation and asked the wonderful woman at the front desk if my room was ready. It was not,... More 

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Atlanta, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed for a weekend and it was fantastic. The service and our suite could not have been better. Everyone from the front desk to the restaurant were so friendly and helpful. Breakfast in the hotel restaurant was delicious. We will definitely choose this hotel again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Natalie M, Thanks for the "Great" review. We especially pleased that we'll get another chance to offer our "friendly and helpful" hospitality to you again. More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed for the weekend and had a great time. The hotel is close to great restaurants and there are plenty of things to do that are just a short drive away. We ate at the hotel restaurant several times and everything was really good. The staff was very helpful and friendly and our suite was very comfortable.

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear heather1649, Thank you for your enthusiastic 5-star review. It is wonderful to hear from guests about the good time they had while visiting the area and staying with us. And we agree, great location. The staff truly appreciates your kind remarks. More 

Barberton, Ohio
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great choice for our 4 day stay. helpful and very friendly staff. Restaurant bar food was excellent and staff welcoming. Pool was clean and water clear and refreshing. Several retail shops nearby. Free parking is always nice

Review collected in partnership with Hilton Garden Inn

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Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Teressa55, Thank you very much for your "Good Choice" review. We glad you enjoyed your stay and hope to welcome you again someday. More 

Orlando, Florida
Top Contributor
97 reviews 97 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ponte vedra is know for it high end homes, great Sawgrass golf course and of course the great beach along AIA So when visiting for work or play the Hilton meets my expectations every time. They provide the same great service no matter which Hotel you visit.

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Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Marc W, Thank you very much for your review. We appreciate your loyalty to Hilton, and look forward to your return. More 

indialantic, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This property is above average for it's price range. Staff is competent and friendly. Restaurant and Bar are friendly and welcome after a long day. Very comfortable beds encourage a good night's rest.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Frank M, We appreciate your "Great place to stay" review very much. Thank you for sharing your comments on Trip Advisor. We hope to see you again when you next come to Northeast Florida. More 

Charleston, South Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Hilton Garden Inn over Memorial Day weekend, got a suite which is always desirable. Noted fruited cold water and Starbuck coffee for hotel guests in lobby, that's a plus! As it seems always the elevator and the hallways were quite warm but the room (after we reset the thermostat) was ok. But I noticed a urine odor... More 

Was this review helpful? Yes 1
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Bubblicious_11, Thank you for taking the time to review our hotel. We grealy appreciate your feedback, which will help ensure that future guests do not experience similar issues. Our AGM Randy is indeed sincerely concerned with the quality of our guests' experiences. I'll pass along your kind comments. More 

Tallahassee, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Just know that the beds are adjustable for firmness. Mine was set to firm and I felt like I was sleeping on bricks, but then found out it can be adjusted. My husband's side was set to soft and he slept like a baby. Will look for this feature at other hotels. You would think that they would advertise this.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Rita C, Thank you for your 5-star "Great hotel and location' review of our hotel. And yes, Hilton Garden Inn king beds are adjustable, from very firm to soft. I'm sorry if you slept poorly before finding out about the various firmness settings. More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love this HGI - they go above and beyond to ensure your comfort. Rooms are clean and quiet. Staff is superb. We have stayed at this hotel during our home construction in Ponte Vedra so can easily say this has been a great experience and would recommend this hotel. Close to CVS, Publix, restaurants, golf, shopping. Downstairs is Mulligan's Pub... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear JCSCMS, Thank You! Your review was perfect - covering all of our favorite high points - location, staff, cleanliness, service, recommendation. We sincerely appreciate your sharing all of that on TripAdvisor, and we hope to see you again, even if only for dinner and drinks, now that you're a local. More 

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