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Hilton Garden Inn Jacksonville / Ponte Vedra

3.0 of 5 45 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
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Certificate of Excellence 2014
Hilton Garden Inn Jacksonville / Ponte Vedra
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Hilton Garden Inn Jacksonville / Ponte Vedra
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320 reviews from our community

Traveler rating
    168
    107
    28
    7
    10
See reviews for
89
82
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77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Virginia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently for the weekend while visiting friends. We didn't really need to be on the beach or at a resort, as our time was really booked for activities and parties. This is perfect for a stay in Ponte Vedra if you don't want to spend the extra money on the resorts or beach front properties. The room was... More

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear sdd99, Thanks for your "Great Stay" review. We're pleased you enjoyed the hotel during your visit to Ponte Vedra. We especially appreciate your "stay here again" comment. More

Bristol, NH, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent on all counts. Extremely friendly, helpful and understanding staff at all levels. Clean, convenient to everything and definitely worth the visit. We were there for a friend's wedding and realized there will several other weddings happening there as well. Staff was very understanding, organized and forgiving to be sure!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Dana K, We're very pleased that you found the hotel and area "worth the visit." The staff does indeed understand the celebratory nature of weddings and are very flattered when a group chooses spend this important time with us. We hope your future travels bring you to our area again, and we'll get another chance to welcome you. More

Boston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Spent the weekend here for a wedding and we were very satisfied with our stay. The room was nice and the suite was nicer than expected for the price. But our favorite quality was the hotel staff who were quite possibly the friendliest and helpful I've come across. Would definitely recommend a stay here.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Adam P, Your "definitely recommend" is greatly appreciated by everyone here at the hotel, as well as your praise for the service received. We hope to get another chance to welcome you if you are ever near here again. More

Winter Springs, Florida, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is very nice. The staff was very friendly. The only drawback was the couch in our room was dated and the bed sheets were rough like sand paper. On the flip side the towels were nice and soft.

Review collected in partnership with Hilton Garden Inn

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Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Nina N, Thank you very much for your 5-star review on TripAdvisor. And thanks for the feedback about the sheets. Our staff enjoys hearing favorable comments but also knowing the "flip side." Glad you like our towels. More

Blue Mountain Beach, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

While the staff were extremely friendly and helpful, the building is looking tired. Carpets in hallways old and not so clean. Carpet in bedrooms same. Bathroom tile needs scrubbing or regrouting, bathtubs need repainting or replacement as paint was peeling off top of tub, wallpaper peeling.....definitely not up to Hilton standard!! Linens were fresh and room neat....just needs a refurb!!!

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear quartertyme, Thank you for reviewing your stay with us on TripAdvisor. We are pleased that the staff was "friendly and helpful". And we appreciate your comments about the condition of carpet, etc. Such feedback is very important for us to improve our guest experience. We are continuously addressing refurbishment, and hope you'll stay with us again in the future... More

Birmingham, AL
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel recently with a group that came together to celebrate the life of a mutual friend that had recently passed. This hotel went over and above to accommodate us on a very short notice and they knocked it out of the ballpark. We really utilized Mulligans Pub (dinner, breakfast and bar) and the staff there was... More

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear agr3446, Thank you for your wonderful 5-star review. The entire staff was genuinely concerned about your group and wanted to make your weekend together as smooth as possible. We are all very sorry for your loss, and very much appreciate your kind comments about us. Hopefully we'll see you again under happier circumstances. More

Atlanta Georgia
Top Contributor
65 reviews 65 reviews
23 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

Although this hotel is near the beach it is in the back of a shopping center. I had a view of ABC liquor. The AC unit was very loud. There is free coffee and cookies in the lobby. The staff is sparse but friendly. The rooms are small but clean. The shower was excellent.

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear TAReviewer01, thank you for taking the time to write your review on TripAdvisor. We are pleased that you enjoyed the coffee and cookies, and the "excellent" shower. More

Jacksonville, Florida
Top Contributor
57 reviews 57 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the staff was so cordial and welcoming; the individual thermostat was easy and efficient to work; the hotel was extremely quiet; it was close to a grocery that made getting last minute cards and snacks for the kids

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear bobielo123, Thank you for your 5-star review. We especially appreciate your noting many of our convenient features. And we're happy you enjoyed your stay. More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 4 night in last Oct. and early Nov to visit friends and attend the GA-FL football game in Jacksonville on Nov. 1st. The room was very nice-we had one that was more like a suite with a seperate sitting area and bedroom. The staff was exceptionally friendly and met our every need. The restaurant/bar... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Bob H, What a terrific review! Thank you! The GA-FL game creates a lot of excitement around here, and we're happy you chose to stay with us and had your "every need" met. We look forward to seeing you again for next year's game, if not sooner. More

Athens, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Simple one one of the best staff's I have ever experienced at a Hilton hotel. Always accommodating and helpful. We were never in need of anything. From the front desk to the restaurant, they were wonderful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Joe C, Thank you for your 5-star TripAdvisor review and for the smiles you've put on the faces of our "Great Staff." I agree, they are wonderful. More

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Additional Information about Hilton Garden Inn Jacksonville / Ponte Vedra

Address: 45 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
Phone Number:
Location: United States > Florida > Ponte Vedra Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Jacksonville / Ponte Vedra 3*
Number of rooms: 127
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Also Known As:
Hilton Garden Inn Jacksonville / Ponte Vedra Hotel Ponte Vedra Beach
Hilton Ponte Vedra Beach
Ponte Vedra Beach Hilton
Hilton Garden Inn Ponte Vedra

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