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Extended Stay America - Fort Lauderdale - Cypress Creek - Park North

2.5 of 5
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1401 W. McNab Rd, Pompano Beach, FL 33069 (Formerly Extended Stay Deluxe - Ft. Lauderdale - Cypress Creek - Park North)
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Extended Stay America - Fort Lauderdale - Cypress Creek - Park North
Best prices for: 1 room 1 guest
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Ranked #24 of 36 Hotels in Pompano Beach
A recent review
4 of 5 stars reviewed 3 weeks ago
MEGATLX Daytona Beach, Florida
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130 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Boston, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

My husband and I went to Fl for our cousin's funeral. Stayed at this hotel for 5 days. This hotel had a very poor service. There was not hot water in the shower. The toilet was clugged. We had to unclug it ourselves. Had to bring our dirty towels at the front desk in order to get clean ones. There... More 

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Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable,... More 

Daytona Beach, Florida
Top Contributor
63 reviews 63 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I just started making regular trips to the area for personal business reasons. We found this hotel online while looking for accomodations relatively close to our activities and at a reasonable price. SUGGESTION: Become a member of EXTENDED PERKS to get discount codes by e-mail. Staff at check-in were very friendly. (This was our second stay at... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours.... More 

Ft.Lauderdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My home was getting tented for termites so we needed a 1 night stay. I didn't want to pay a lot & I needed a pet friendly hotel. I got a great deal on line with a discount code. Prior to booking I checked the reviews & I saw a friend of mine had stayed there. She was happy with... More 

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Columbiana, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived Friday April 17, 2015 in the early afternoon with a business associate. We both had a room booked. We were greeted by a lovely desk clerk who informed us our rooms were not ready and it would be a few minutes. The lobby was large enough for us to catch up on some business and after a short while... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

The staff could care less about your complaints. I will NEVER stay at another extended stay..the service was horrendous and so was 95% of the staff.I told them my room smelled, and the bathroom was dirty. Let's not forget the garbage left with 2 boxes of condoms. The room was not ready even after coming back 2 hrs later than... More 

Was this review helpful? Yes 1

Travelers are raving about these Pompano Beach hotels

1 review
3 of 5 stars Reviewed April 14, 2015

Clean rooms, hard beds, nice location, wish housekeeping kept up with the rooms so that I didn't have to get towels and take out the trash, but overall good stay. I was VERY concerned with past reviewers about bugs, but I DID NOT ENCOUNTER ANY which was great! Breakfast was to be expected for a grab and go. Wi-Fi free... More 

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Moncton, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 7, 2015

I stayed for seven nights recently. The check-in staff were very friendly and made check-in a breeze. The rooms are very clean and kept up-to-date. One needs to request any and all kitchen tools from the front desk, including utensils, plates and toaster. I did encounter cockroaches in the kitchen and on my night stand. Not happy about it, but... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2015

The rooms are nice and clean ...so are the kitchen area....the staff was friendly.....the pool needed some cleaning but it is windy so can't really complain.....I will return for sure.....I enjoyed my stay

Was this review helpful? Yes 1
Philadelphia, Pennsylvania, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2015

Cockroaches on the refrigerator , cockroaches climbing up the walls, infested. So if that's ok with you, then it's an ok place to stay. There are also security concerns. One of my colleagues mentioned a vagrant sleeping in the hallway one night, although I did not witness that myself. I did find areas where someone could enter the building without... More 

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Detroit, Michigan, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2015

The staff tells you one thing & doesn't follow through, Numerous times! I sat on the toilet seat & it shifted & I almost fell in.. Broken blow dryer took 3 phone calls to get fixed.. I could go on & on The breakfast bar has people filling up there bags for the week & nothing get done when you... More 

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Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review

I would like to start by apologizing to you for my staff not responding to your needs in a timely matter and for your experience. We strive to provide all our guests with a comfortable, “home away from home” experience. I have discussed your comments with the staff, and will coach our team to provide better service in the future.... More 

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