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Residence Inn Fort Lauderdale Pompano Beach/Oceanfront

Certificate of Excellence
3.5 of 5
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1350 North Ocean Boulevard, Pompano Beach, FL 33062 (Formerly Ocean Sands Resort & Spa)
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Residence Inn Fort Lauderdale Pompano Beach\/Oceanfront
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456 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed yesterday NEW

Sooooo disappointed. We use residence inn all the time because quality is assured until now. Los, shabby, dirty upholstery, broken tile in kitchen and bath, mildew shower, not enough cookware ( could I please have a saucepan?), lumpy mattress, shakes unstable ironing board, small balcony with dirty chairs and broken thresh hold. They forgot to clean my room. They offered... More 

Helpful?
Thank Pablo B
McClure, Ohio, United States
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently spent 3 weeks at this location and I cannot say enough nice stuff about the staff. The morning breakfast was enjoyable. Although during our visit they stopped doing the managers evening snack. The beach access was easy and the views from our room balcony were amazing. The valet service was very nice and wonderful to work with also.... More 

Helpful?
Thank Renita K
Southlake, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a unique property. Not your typical RI. Appears to be a condo complex converted to a RI. All suites have balconies, etc...Staff is amazing. Tim and Steve at the front desk go out of their way to accommodate. I highly recommend this property

Helpful?
Thank dvdcrsl
Granville, Ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW

We took our family to this hotel for vacation. We rented several rooms because we had extended family as well. Our family ranged in age from 7 months to 65. We had a two bedroom unit and 2 smaller units. It was perfect for our group. The breakfast was nice every morning and we enjoyed the hotel bar/restaurant many times... More 

Helpful?
Thank jeffreyleo1960
Massachusetts
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights/4 days and was not impressed. At first the front desk staff were nice enough but after that it went downhill. Furniture is old and in need of updating. Beds were OK and that's the only reason I gave 3 starts instead of 2. Complimentary breakfast was yukka. Runny eggs, pre-toasted bread that was limp, strange... More 

Helpful?
1 Thank Marplon
RIPompanoMGMT, Front Office Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

Dear Marplon, Thank you for your feedback. I am sorry that our breakfast did not meet your expectations. All comments will be reviewed with our staff for further improvement. In regards to the parking option, Pompano Beach parking is very limited so valet parking is provided to our guest as a amenity, so that they do not have to go... More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Long time close friends suggested a short (12 day max) warm weather break. Florida seemed right: easy to get to; activity alternatives if weather so-so: museums, nature sites, etc.; reasonable meal options and lodging costs that will not break the bank; and great location between Miami and Palm Beach. Residence Inn was perfect: 2 bedroom, 2 full baths, kitchen, floor... More 

Helpful?
Thank robert s
RIPompanoMGMT, Front Office Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

Dear Robert S, Thank You for choosing the Residence Inn Pompano Beach for your warm getaway. We are very excited about the prospects of beautifying our property and we hope you will join us once the building is complete. I am pleased to hear you enjoyed your a high floor room along with a beautiful oceanfront balcony view. We will... More 

Pittsburgh, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We are Lifetime Platinum Elite Marriott Rewards members. Husband has well over 2600 nights in this hotel chain. This is by far the worst Marriott we ever stayed in. The housekeeping, if you can call it that, was awful. Sticky floors, sticky carpets, beds not made correctly (sheets sideways not lengthwise) and the kitchen/bath area not cleaned. But the worst... More 

Helpful?
1 Thank runtymom
RIPompanoMGMT, Front Office Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

The following response is respectfully submitted. First and foremost it should be noted that this isolated incident has been taken very seriously by the staff and management of The Residence Inn Pompano Beach. Although an isolated occurrence, anytime a guest is not satisfied or not comfortable for any reason it becomes a top concern for all of us at the... More 

Dittmer, Missouri
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed 2 weeks ago

dont even bother staying here to be honest it was the worst stay ever i have had. we ended up arriving one night early..which was not planned but no big deal we paid for that extra night. Then we were told we were going to be moved to the two bedroom the next day ...that did happen eventually...but that morning... More 

Helpful?
2 Thank Brandimcclain1984
RIPompanoMGMT, Front Office Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

Dear Brandimcclain1984, Thank you for your feedback and please accept my apologies for the issues encountered during your stay. It is not normal that our guests come across so many issues and I see this with great concern. I can assure you our Front Desk team will be directed to process credit card charges. Please reach out to me when... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice and relaxing stay.. Staff was very very nice and friendly. Very helpul.. Valet was excellent. They were helpful & very nice, Clean pleasant. Pool is heated and very nice. Would defiantly stay here again!!

Helpful?
Thank Elye T
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This Residence Inn is very nice in and of itself. A large bathroom, traditional Marriott furniture, comfortable bed. It's also nice, and unusual, to have a washer and dryer in a hotel room. The Staff was very professional and helpful. While the property is on the beach, it is very urban, feeling almost like the building was squished in as... More 

Helpful?
Thank Diane D
RIPompanoMGMT, Front Office Manager at Residence Inn Fort Lauderdale Pompano Beach/Oceanfront, responded to this review

Greetings Diane D, We are pleased to hear the hear the feedback about your weekend getaway! We thank you for your compliments regarding our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Genise Nunes More 

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