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Wyndham Palm-Aire

3.5 of 5 2601 Palm Aire Drive North, Pompano Beach, FL 33069 (Formerly Palm Aire Resort and Spa)
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Wyndham Palm-Aire
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Wyndham Palm-Aire
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598 reviews from our community

Traveler rating
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    100
    54
    45
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby, New York, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

105% booked. Could not get an extra night tacked onto Rez. Some unfortunate guests were given rooms at a nearby Marriott resort. Front desk claimed Wyndham timeshare 800 number responsible for overbooking, not Palm Aire themselves. Given full resort, activities, pools, small bar not overcrowded. Nicely equipped gym and exercise classes were full 8am to 11am. Nice mini golf &... More 

Was this review helpful? Yes
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Thanks for the 4-star review. We are so happy you were able to spend your Christmas holiday with us. We hope that you can stay longer next time you visit. With room choices that include studios and one, two or four bedroom suites with full kitchens, Wyndham Palm-Aire is a great place for long or short term stays! See you... More 

Ottawa
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I am coming to the end of the second of three weeks at this property. It is very attractive with two high rises and a large multi curved pool in between, as well as a low rise of four floors where we are located. We are away from any possible noise from the pool area which is great. Our room... More 

Was this review helpful? Yes 1
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Wyndham Palm-Aire resort! We appreciate your feedback, and are glad you found the accommodations and location enjoyable. I apologize that your experience regarding the optional time share presentation was not satisfactory. We hope it did not interfere with your vacation too much, as it is an optional choice.... More 

Waikiki
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Disappointed with my experience at the Fountain Palm, one employee would tell you something, another would contradict them. I was promised "no more than 90 min. presentation" ...after 135 min., repeatedly telling them I wasn't interested, I had to get rude before they would listen. Attempted all week to get my balcony light fixed, alas to no avail, but when... More 

Was this review helpful? Yes 3
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

On behalf of our entire staff I would like to offer our sincere apologies for any inconvenience you experienced during your stay. Thank you for taking the time to communicate the observations you had made of your experience at our resort. I apologize that your experience regarding the optional time share presentation was not satisfactory. We hope it did not... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

By far the worst experience I have ever had on a trip. We arrive late on a Sunday night and right when we pull close to the resort there are cop cars arresting someone at the entrance. Next we wait in line to get our rooms while it was obvious that the people talking to the staff were outraged and... More 

Was this review helpful? Yes 4
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Dear Guest, Our sincerest apologies for any inconvenience that you might have experienced during your stay with us. We have passed your comments on to the appropriate departments to address. Your input will assist us in our commitment to improve in all aspects of our operations. It is our priority to satisfy all our our guests and we are very... More 

Burlington, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked extra vacations through RCI for 1 week Dec 5 to Dec 12, 2014 when checking in they only had us in the system for one night but I had my RCI confirmation for the 1 week rental which was prepaid to RCI.They finally got that all straightened out in the system. Upon checking out we confirmed with front... More 

Was this review helpful? Yes 4
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

I apologize for the inconvenience of not getting your refund yet. I will follow up with the site accounting department to make sure the credit is issued. More 

Florham Park, New Jersey, USA
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a great time overall. We were able to check in early (about noon) for our mid-December arrival. We got a beautiful 2 bedroom unit on the 5th floor. Cuisinart appliances, 2 person jaccuzi, balcony. Unit was spacious and clean. We did use the fitness center and the pools a bit, but otherwise primarily used this to visit other parts... More 

Was this review helpful? Yes 1
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Thank you for the great review! I am pleased to read that you and your family found the accommodations to be spacious, comfortable and clean. It sounds like you were able to take advantage of all the area has to offer, and we are glad you found your vacation at the resort enjoyable. I apologize that your experience regarding the... More 

Detroit
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Wyndham Palm-Aire has the bones of a nice resort, but it's neglected and does not have enough staff. The staff was pleasant, but we had to wait two and half hours to get our room when arriving just before the regular 4 p.m check-in. The room was large and the beds comfortable, but the dishwasher had to be run... More 

Was this review helpful? Yes 2
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

We highly appreciate the fact that you took your precious time to write a detailed review. Reviews like yours serve to motivate us even more to continually improve our processes. Both your pros and con comments have been forwarded to the responsible managers, and we assure you that we will bear them in mind. It would be a pleasure for... More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I have never submitted a negative review on anything in my entire life, so please take this to heart. The actual facility, while a few years past it's prime, is in good condition, but the cleanliness is horrific. We checked in late at night and the front desk staff was very friendly. Since it was dark out, this was our... More 

Was this review helpful? Yes 1
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay with us. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations. It is our priority to satisfy all our our guests and we... More 

Chesterfield
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Starting from day one when we checked in, we were pressured to attend their Sales presentation and we were PROMISED it would be no more than 90 minutes--TWO HOURS LATER, we had to get rude and insist to leave before they would let us go. Why anyone would buy into this place is beyond me! The unit was ridiculous! The... More 

Was this review helpful? Yes 3
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Dear guest, Thank you for sharing your comments with us regarding your recent vacation. We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guests opinions very seriously. Rest assured, your comments will be taken as valid points that will assist us in our commitment to continue improving the quality of... More 

Ocala, Florida
Top Contributor
65 reviews 65 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Have stayed at this resort now multiple times this year. Both rooms were extremely dirty and my review wasn't posted. Refusing to post negative reviews defeats the purpose of trip advisor. I'm a Wyndham Owner and appalled by the experiences of this resort. Check in - the receptionist couldn't process my arrival despite having my id in her hand. My... More 

Was this review helpful? Yes 1
Joseph L, Front Office Manager at Wyndham Palm-Aire, responded to this review

Your review is very concerning for me. You deserve a relaxing stay from check-in to checkout, and we apologize that this was not what you experienced. Cleanliness is one of our highest priorities and we have a 4 pm check in time so we can perfect the rooms for you. I am very sorry that your accommodations were not immediately... More 

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Hotel Summarization (Beta)

What travelers say

  • Palm Aire(5)
  • Time share(5)
  • Royal Vista(3)

Additional Information about Wyndham Palm-Aire

Address: 2601 Palm Aire Drive North, Pompano Beach, FL 33069 (Formerly Palm Aire Resort and Spa)
Phone Number:
Location: United States > Florida > Pompano Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Palm-Aire 3.5*
Number of rooms: 298
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Also Known As:
Wyndham Palm-Aire Hotel Pompano Beach
Wyndham Pompano Beach
Palm Aire Resort
Pompano Beach Wyndham
Palmaire
Hotel Style:
#3 Green Hotel in Pompano Beach
#5 Top resorts Hotel in Pompano Beach

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