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Sheraton Suites Plantation, Ft Lauderdale West

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311 N University Drive, Plantation, FL 33324
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Sheraton Suites Plantation, Ft Lauderdale West
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669 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Suites Plantation, Ft Lauderdale West
See the most recent reviews
Tampa Bay
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 18, 2012

Stayed here for one night prior to a cruise. Location and staff were great. We booked this room using AA airline miles, but upon arrival, the reservation could not be found. Front desk staff handled the situation promptly and all ended well. Booked the King Suite room, which was a great layout. Separate bedroom and living area, with a frig,... More 

Was this review helpful? Yes 1
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

We truly appreciate you bringing these maintenance issues to our attention, as feedback from our guests is an important part of improving our services. For any inconveniences that you experienced, we sincerely apologize. Please keep in mind that we do offer complimentary wireless Internet in our Cilantro’s Lounge. As we pass along your review to the appropriate departments to re-emphasize... More 

orlando
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2012

We went to the hotel for a conference on November 10 we had a King bed suite. The Staff was great the housekeeping lady was even more amazing. The only complaint I do have is that the restaurant staff is VERY SLOW we were sitting there for breakfast and it took 10 mins before anyone acknowledged us and I came... More 

Was this review helpful? Yes 1
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

We sincerely appreciate you sharing your impressions with us though we truly regret any inconveniences at our restaurant. It’s disappointing to learn how long it took our staff to serve you and we can assure you that your review will be shared with our restaurant manager. While we regret that your experience at our restaurant didn’t match the high standards... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 12, 2012 via mobile

This is a nice hotel with great rooms, nice pool and workout room. When we checked in, the rep at the front desk told my wife we had a bad credit card, that was not the case. She did not how to swipe it correctly. It took her forever to issue the room keys. When my son asked what time... More 

Was this review helpful? Yes
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Thank you for sharing your review with us though we deeply regret any inconveniences that you encountered during your stay. We find it disappointing that your experience at check-in was not reflective of the high standards of customer service that we’ve set and we’ll be certain to pass along your review to our front desk staff. Regarding your experience at... More 

United States
Level Contributor
93 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed November 11, 2012

I was pretty impressed by my first stay at this hotel. It was really a good value considering it is a suite style hotel with a mini-refregirator and microwave. I stayed here a few more times and ... I think the fact the rooms are big and are suites means there are more maintenance issues. 2 TVs to maintain, more... More 

Was this review helpful? Yes
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Thank you for your review. As a return guest, we sincerely appreciate you taking the time to share your impressions with us though we regret any inconveniences that you experienced throughout your stay. We truly apologize if any noise disruptions impacted your time with us and always encourage our guests to alert management with any issues regarding their accommodations. Regarding... More 

Calgary, Canada
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed November 8, 2012

We have stayed here twice now, the second time for five nights. Both times were before a cruise and we would opt to stay here anytime we stay in Fort Lauderdale. It was clean, quiet, and had wonderful staff. Both times we had a room that had a sliding door room divider to close off the bedroom from the sitting... More 

Was this review helpful? Yes
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

As a return guest to the Sheraton Suites Plantation, we greatly appreciate you sharing your review. We're glad that our location worked out so well for your stay and that you enjoyed the short drive to the local attractions. Keep in mind that we provide complimentary shuttle transfers within a three-mile radius of our hotel! Thank you for taking the... More 

Buffalo, NY
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed at this hotel for a night prior to our cruise out of Miami the next day. The suite was very spacious with a microwave and refrigerator, king sized bed and pull-out sofa. Kids thought the pull-out sofa was very comfortable. Free parking is a plus. Staff very friendly and gav us a room as per our requested location. there... More 

Was this review helpful? Yes
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

It was our pleasure to provide you and your family with a comfortable stay prior to your cruise. Thank you for sharing your experience with us, as we're delighted that our staff could provide you with the perfect room location for your stay. We appreciate the level of detail that you've shared regarding our suite accommodations and look forward to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

My mother, my two small children and myself stayed at the Sheraton Suites Plantation and absolutely LOVED it! It is so nice to be able to close the doors between the beds and the living room area. Once my kids were asleep we could sit in the next room and watch TV without interrupting their sleep. On several occasions we... More 

Was this review helpful? Yes 1
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Being considered the perfect place for a family is a wonderful compliment to us! Thank you for sharing your experience at the Sheraton Suites Plantation, as it truly warms our heart to read so many positive comments in one review. We're glad that our accommodations worked out so well for you and your family and we look forward to welcoming... More 

San Fernando, Trinidad
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 25, 2012

Good hotel, even though the location next to an abandoned mall mightn't be welcoming, once you step inside it's all good. The rooms are spacious for a suite, the beds are comfortable and the rooms are generally clean without an odor. Parking is adequate. The bar at the lobby is good for socializing and relaxing while taking a drink.

Was this review helpful? Yes 1
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

Thank you for sharing your review, as we're glad that you were able to unwind and enjoy your time in our Cilantro's Lounge. We couldn't be happier that our accommodations met your expectations and we hope that we get the opportunity to welcome you back to the Sheraton Suites Plantation. More 

Tampa
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 23, 2012

While the view was not the best at all the room was definitely comfortable and VERY spacious. The beds were very comfortable and the hotel was quiet. Yes, the hotel is connected to an old shopping mall but the hotel has no control over the mall closing. The grounds are clean and there is plenty of parking. Plus if you... More 

Was this review helpful? Yes
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

We're delighted that you enjoyed a comfortable night's rest at the Sheraton Suites Plantation and truly appreciate your kind mention to our Sheraton Sweet Sleeper Bed! Thank you for taking the time to post your review and we look forward to welcoming you back the next time you visit the area. More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 15, 2012

After reading countless reviews on the different Sheraton hotels in the area, we decided on this one. So many reviews in recent months/years of the Sheratons in the area said they were outdated or in the process of being updated. Those reviews made me think twice, but I am so glad we stayed at the Plantation Sheraton. The room was... More 

Was this review helpful? Yes 3
SheratonSuitesPl, General Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review

We're delighted that we could exceed your expectations upon arrival and truly appreciate that you chose the Sheraton Suites Plantation, Fort Lauderdale West for your stay. As you mentioned, there are plenty of shopping options to enjoy in the area, which include the Sawgrass Mills Mall and the Westfield-Broward Mall. For any inconveniences that you may have experienced with our... More 

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